IC Markets Customer Reviews and Comments

24 Feb 2022Mary
Money in my account stuck, cannot draw out, they are making excuses that this a problem with my bank. IC Markets have now gone offshore and the money is held offshore now in Seychelles, and Belize. If you are trading alone or worse if somebody is trading for you I advise you to try to pull your money out before it's too late. I almost guarantee you they will not have their own money in IC Markets as its too risky and not FCA approved, instead they get a kick back for bringing customers to their door...do your own research like we have, this company is the bottom of the pile of FX brokers. Try getting your money out and see what happens, stay clear of this one as its only a matter of time before the money is swallowed up. I can't even get a call back now.

17 Feb 2022guest
I am icmarkets customer. I had a very bad experience with them. I took WTI and was losing money and I was holding but suddenly 6 pm WTI stop moving at 86.85. I asked ic markets they told me it’s expired and I cannot hold. I was stunned because it was my life saving money. I feel pain in my chest and in my head. Icmarket told me it’s expired 19 of January. It should stop at 10pm Uk time instead of 6pm on 19th of January. 10pm market closed at 86.55. Icmarkets send me statement which showed my all position automatic closed at 86.96. I was surprised because WTI stop at 86.85. Market closed at 86.55 then where 86.96 come from. I complained but they did nothing. Natural gas they have 33 pound 1 day buying swap and 48 pounds 1 day swap. They are not honest brokerage house. Many time I feel they are doing not right. Don't do trading with them. Please find right broker. Note: Be careful, before I opened my account with icmarkets, I asked where they are lookated and they told me they are located in Australia. They are Australian company and my account opened in Australia. Now I have problem with them and now they told me they opened my account in Eden Plaza, Office 209, Eden Island, Mahe, Seychelles. The things look not right. Be careful traders when you open your account with Icmarkets. Unbelievable.

25 Apr 2022Truly frustrated
They did the same with us one time in Gold too froze our mt4 accounts and simply let the slippage through going right through sl and didn't allow us all to trade at weekly support where we knew there was a strong buy. Found out my friends had same issues with their mt4s and mt5 was working fine like other brokers. Please take away your money and run.

9 Feb 2022Mike
IC Market is the worst broker on the face of this planet. whatever is written here is absolute truth. They are bunch of crocks running the show behind the screen. They manipulate everything to make sure the client losses the money. They also refuse or come up with thousand of excuses to not transfer the outstanding balance. I used IC Markets and another broker with live accounts and took the same positions at the same time and same lots and guess what? I lost on IC markets every time and made over 30 pips on the other account. They should be prosecuted.

19 Jan 2022Pravin
Would not let you withdraw profit, will make lots of excuses.

15 Jan 2022Edwin
Bad broker! It's my first time to experience with broker manipulating the price! I executed my sell 0.72525 and the moment it enter, straight enter sell at the bottom 0.72374 (my whole account turn red, margin level in negative) which the spread for AUDUSD was 0. Finally it went down and I want to close Breakeven, I was close in +1/2pips, but the result is -8pips with loss!! What is this? If they are not manipulating then why the heck my sell market order will enter 10-20pips away from the level i executed? This is terrible! don't use IC Markets!

11 Jan 2022AP
The worst broker! I been trying to get my money back for over 6 months. They keep refusing. I uploaded All the info they asked and still refusing. They don’t want to return you money because they make money from keeping out money. I will never ever ever use them again! I’m going to social media to complain.

8 Jan 2022H
All this sounds very familiar, we was with Alpari before they went bust a few years ago and again like IC markets they seemed big and legitimate, in fact they was on the stock market. They sponsored West Ham Football team shirts in the UK. We lost our money also, £55,000, these stories sound very familiar. When the stop holds break, you are going for a miserable downward trip. They also had terrible customer service towards the end before they swallowed our money. My younger cousin was asking me about getting in to IC Markets as they are trading for ***, I am so happy I came across this page and after reading all the problems there is with this company, this has probably saved him a bunch of money, also major stress and grief.

4 Jan 2022Mo
Here we go and still absolutely no calls back from IC markets, I am really getting tired of this whole thing. They are purposely delaying returning my money so they can earn interest from me, I have given them all the information they need. Why is this happening to so many people out there? I am just worried this place will go belly up the same as ACFX back in 2016 and if that happens I must be the worst pickers of forex companies because I lost $65,000 back then. The trouble is these guys seem so legitimate, if I get my money out I am done. IC Markets just about are the worst broker out there. There has to be safer options.

28 Dec 2021Guest
Best believe it, ICMarkets is a very bad broker. From spreads and stop loss manipulation to speed of the terminal, all bad. I'd say they are owning the broker for private gain under the expense of us the clients. I just closed my ICMarkets account because I have been making losses ever since I opened the accounts for over 15 months. I always believed that it has been my problem when I made losses until I joined other brokers and started producing profit with the very same strategy I have been using with ICMarkets. Believe me or not, ICMarkets is a bad broker and if you want trade with them to see for yourself then do so but I have to guarantee you that you will lose all of your money.

14 Dec 2021Jayce
They manipulate the trades, let's say I enter on a buy. I start without SL but the moment I set my SL the trade goes directly to the SL and it stops exactly on my SL and then continue going up.

3 Feb 2023Asad
About manipulation, icmarkets keeps on trading against me, but when i cross check the charts and candle movement on Tradingview its the same, so how come the chart and candle movement is the same but it takes my stop loss out at that exact place.

11 Dec 2021guest
Be careful with this broker, especially that regulated FSA.

1 Dec 2021XyZ
I am holding 20,000 usd and requested the refund but it seem IC markets are just making excuses and not returning the fund. Any advise what to do in order to get the money back from them?

8 Dec 2021Abc
Forget your money. I put same amount didn't received my money yet.

16 Nov 2021George
The liquidity is insane! I still have money and it's enough to hold my margin, but they closed all my open trades!

1 Dec 2021Seth
They are confirmed scams. Manipulate the trades and close off when you are winning. Also with old withdrawals.

12 Nov 2021Adey
Hi, I was with IC markets, till I got ill with Covid, so decided to withdraw my money at 7 pm. it was in my bank the following morning at 9 am that was 4 weeks ago was. Thinking of loading my account but feel anxious after reading all these comments of traders with withdrawals stuck.

7 Nov 2021Martin
This is crazy, IC Markets must be the most unprofessional brokerage out there. Their customer service is basically non existent. Try to ask a question or get anything done and it will tie your whole day up, what a scam ponzi. The trading for spreads are continually changing and being altered, more so than any other broker and trying to get your money out will be a nightmare now from what I am reading on here, infact its sickening to my stomach, what a scam. Their customer service is based the other side of the world and are truly clueless, also I hear you Liz *** at IC Markets is a complete fake and his results are bogus, please be warned. The sooner I get my familys money out this scam IC Markets company the better. The trouble is nobody gets back with you, Apologies for my grammar but I am so angry right now.

24 Oct 2021Gavin
IC markets is the worst broker, do not trade with them. They manipulate stop losses. As soon as your account starts to grow they will give you unfavorable trading conditions. They will take you out where you are not supposed to go out. Do not use IC markets, and do not believe anything that you see on their website. Do not be taken by their licences.

3 Feb 2023Asad
Ic markets keeps taking me out but when I compare the charts in ic Markets against the charts in outside tool called "TradingView", the candles are forming the same as icmarkets. So is the broker really manipulating the price if so why is Tradingview showing the same candle movements.

24 Oct 2021Gavin
Poor customer service. If you consider this broker, just look nextdoor. I can't get a mere statement of account from them, and I have to submit tax returns. I don't understand why is it so difficult for them to give me.

6 Nov 2021Jenny
Same thing for me. They do not provide any legal statement.

19 Oct 2021Michael Perkuhn
IC Markets are ripping off people by delivering illiquid price data from a price data provider that does not want to be named. The Liquidity itself comes from providers like CMC for instance. You can have illiquid candle shadows like on microsoft to $1. That's untradeable. There prices are all over the place and partially seem to be made up. They have scammy wicks that aren't seen on any exchanges, not even on their own liquidity providers. It's insane.

18 Oct 2021Mimi
This scammer is always accusing my bank. When I can't do withdraw, they accuse my bank. When I can't do deposit, they accuse my bank. They said that they can't do anything because it's my bank's fault. But my bank said it's this scammer's fault. My bank is an international bank, they wouldn't scam me. I trust my bank more than this scammer.

13 Oct 2021Aly
Has anyone managed to get their money out easily? I've tried to get money out since April with no luck. I've even gone down complaints and transfer to another broker all of which IC markets have refused to do though all my paperwork are in order and they said they will process it but never follow through. I've got hundreds of thousands invested with them and it's my only money. Don't invest with them.

23 Oct 2021Gustave
Me too, I have been trying to withdraw my money since June and I haven't got it to this day. They always have excuses that never end. I am really at a level of not even knowing what I am going to do next. I have changed the withdrawing ways more than 5 times, it's crazy.

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30 Sep 2021Rhen
Ic Market is scam, I don't receive withdrawal from my capital via safecharge. I request on 8 September 2021. But my bank say no transaction received yet. IC market is scam.

25 Sep 2021elizabeth
IC Markets have probably the worse reputation with all brokers or at least in the bottom three. My husband and I opened a account with them and find them so accommodating to take our money, but after multiple issues with one thing and another we tried to take our money and that's where the pain and frustration begins that goes on through their live chat. You are on there for the longest time going backwards and forwards and then they never get back with you, IC spokesman Hal Robb promises all kinds of things and never delivers its all a scam. Avoid this company they keep your money and takes the longest time to get it back.

14 Jul 2023Steve
They are unscrupulous and that includes all the firms/ individuals that trade for them, the past performance numbers are cherry picked to a date where they got lucky. They moved accounts to the Seychelles from Australia to get away from stricter tighter rules, don't be surprised that this doesn't blow up. So many customer complaints against them.

6 Sep 2021Richard Wood
At 6pm today, the spreads increased dramatically and unexpectedly. There is still a problem as I write. My funds have been withdrawn, as I have never experienced anything similar. I would also add that it stopped me out of a very favourable position. This should not happen, especially on the major Pais. Be warned.

14 Apr 2021Trader
Hello, new traders. All negative comments are totally wrong. Me and my all friends work with ICMarket. We have not got any problem yet. Withdrawal are coming on time and even spreads are very low and customer support are well. These negative comments are from other brokers. Right now ICMarket is Number 1 in the Market. ICMarket have Australian license. No other brokers have this. This license is not easy to get. Scammers brokers can't get this license. That's why they make negative comments.

24 Oct 2021Gavin
To say someone experience is wrong and negative just proves how bitter ic markets really is. How much did they pay you. IC markets is the worst broker, I used to trade with them and they manipulate stop losses. But then maybe you don't have a problem with them because your account is not growing.

27 Mar 2021Amer Hameed
They graph long wicks to hit your stop loss.

24 Mar 2021Paulo Soares
6 business days ago i made a wire transfer to ICmarkets accounts with the correct informations on the ICmarkets website, and until now they dont recognize my deposit on their accounts, (even sending them the Swift receip). My bank told me that the swift didnt had any "error" return from theire banks after 48h this means that the operation went ok, and even so, they dont know where the money is. My bank had to open an Internal Investigation request on "JP Morgan Chase" and "Royal Canadian Bank" to try to identify where the money is, because ICmarkets are not giving me the correct support on this. I already opened 2 support tickets with Account teams. And they only answered me at the first one asking me "to wait" with no timeframes. The second ticket they didnt even answer it. I called them, and they told me the same thing "we will follow this as priority status to account team" and when i ask a timeframe for this feedback, they told me "we cannot offer you a timeframe", so i guess i need to wait for somethign to happen, with no perspective from theire end on how long i need to wait. This is something very disapointing, because it make something to appear very clearly, they are a mess. I am very sure when it comes to clients money managing, you need at very minimum a SLA support system giving somethign solid to the customer to hang on, at least a timeframe. Somethign they clearly dont have. If this is not solved in couple of day, (how long it should to check your bank accounts right?) I will make a complain on all the regulatory agencies they are listed as well.

2 Jul 2021Vijay Singh
Hi. Anyone trading with IC markets should be careful. They have stolen my $5040 from my MT4 account. I was hedging and they did closed my all positions and taken out all of my money. Also, they were withdrawing money from my account for no valid reasons. Whenever, I was raising my complaint they have never given any explanation for those withdrawal. Swap charges were already accumulating and that was also too high. All this problem started when they change their entity from IC markets Australia to IC markets Global Seychelles. As new entity is not regulated by any authority and they just start eating clients money for their convenience. I am taking up the matter further but in the meantime, I would like advice all of you guys, please be aware with this fraudulent broker and make a social media campaign to expose this broker. When I raised my complaints, they said they would never close my position at any circumstances. However, after checking through MT4 journal with login details, now they are saying they did closed my position which has put me in severe financial debt. They said they will do investigation and when they have come up with their investigation outcome was a total joke. Because, they have too many version & discrepancies about their own reply. I would like to request to all of you please don't fall their trap because you will loose all your hard earn money to them. Please, also do write your personal review if you trading with IC markets.

16 Mar 2021Frank Ledwaba
Ic Markets caught red handed manipulating Bitcon over the weekend, even promised to refund the traders who lost money. Their excuse being they are investigating. None of the broker had that long wick that stopped out the traders, only IC markets. Samething was done with Gold in the past. The time I heard that they are acquiring licence one of those Islands, u knew they are up for Market Maker games. Later heard some unconfirmed rumours that they are broke, that was enough for me.

11 Mar 2021Tefo
Guys, I opened my account with ICmarkets last month and my first withdrawal is already being paid into my account, but it was not easy getting my money. so I really don't recommend this broker. You spend lot of time with the withdrawal unlike other brokers.

30 Sep 2021Rhen
How long you wait for withdrawal for your capital? I still don't receive my withdrawal capital since 8 September 2021.

3 Mar 2021Tefo
ICmarkets is a scam, I have been trying to withdraw my money for months.

24 Feb 2021Bruce
Feeling sick reading all these comments, this company have already started sending mixed messages regarding my withdrawl. I have other friends invested in Forex through this company, and if i don't get my money, i will be advising them also to remove all there money. I will keep this page updated with how its going, in all truth.

11 Feb 2021Anonymous
Guys, It is bad that I am just reading this review. This company is a total scam. For funding and the platform activities are good but what is the point if you cannot withdraw your money from the platform. This is my case now, I cannot withdraw my funds. Even they sent me a confirmation of transfer, when I checked and called NETELLER, they are no money coming in. days now and I am asking them to fix this. To prove that there are no technical issues, I sent 20 USD from NETELLER to the IC market and it was funded in less than 1 minute. 18.000 USD is just stuck there now. I am planning to follow legal actions, call the FCA, FSO, and even follow a legal action in the court against them in Malta for (EU) accounts. I will make my life purpose to send them out of business these scammers.

11 Mar 2021colin
I can confirm the above. 1000 excuses to not pay out funds. Complete scam.

1 Feb 2021Tefo
Ic market are really scam guys, once you deposit your money you can't get it back with your profits, have been trying to withdraw my money for weeks now.

24 Sep 2020trader
This company are absolute losers. they increase spread during opening okay we know this so we cater for it however they then decreased it 30 min later then I reduce my stop incase of global events not dirty scumbag brokers then what do they do they back up the spread litterally a few minutes after by 10 points and knock out my position which I had already planned and anlalised to keep open as the gbp as going to drop which it duly did howver they stole my money. Awful. avoid these scammers!

7 Aug 2020funkyman
IC Markets are Scammers. Depositing is easy but withdrawing is horrible. They have a 1000 excuses why they can't send money back.

17 Jan 2021Risa
Did you get money back?

28 Jul 2020Jay
Bad broker. Not recommended. Stay away from these scammers. You won't get your money back.

9 Jul 2020Jx
This broker is ***, I mean, everything works fine but they don't return your money withdrawals. They hold my money, scammers.

22 May 2020Behzad
Their server halt made my balance negative. stop-loss in ICMarkets is actually nothing. During the Corona volatility, one Monday morning, on the Asia session, I realized my balanced turned to -600 (was 1,100+) in about 5 minutes.

10 Apr 2020Henry
I can't widraw my money at IC Markets, they are the most dangerous brokers, why because they pretend to be good one but the truth they are scammer.

18 Oct 2019Tinus
For 4 months now I have been trying to withdraw from them using the same card I deposited with. I still cannot. My banker says it is IC Markets that is not sending the money and they can see an error code and IC Markets say it is my bank. I sit in the middle without the ability to get to my money. At least I am trading the whole time increasing my pile. But if I ever will be able to get to the money, time will tell. I have in excess of $20 000 that is sitting there.

30 Sep 2021Rhen
I also same with you, if I know earlier I will not choose this IC market, my withdrawal capital request 8 September 2021, still not received.

15 Aug 2019Anonymous
I've been waiting for 12 business days and I haven't received my withdrawal. Emailed several times , accounts team kept on saying they can't give me the withdrawal receipt. I feel like they are liars and I wouldn't recommend this broker to anyone.

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26 Jul 2019oliver
difficult in withdraw, not recommended anymore

30 Apr 2019Oscar
IC markets did me dirty, I had a trade running with a stop loss places 12 pips away , a news event blew my account even when I had a stop loss included.

13 Jun 2019Presh
Its not the brokers fault, it can happen with any broker. When there's a very fast movement in price sometimes stop placement don't hold.

1 Apr 2019Claudius
They have been good. They changed it's Hussle to withdraw now. I think they changed to became scammers. They are among scammers now

1 Apr 2019Konstantine
A broker who can increase the spread by 20 times is garbage. At the same time, the spread of other brokers is at least two times lower. When there is no movement in the market, they have a spread of 0, when there is movement, the spread can reach 50-60 pips.

30 Mar 2019Songe Mbalo
Over the past month, IC Markets has been nothing but a disappointment. 1. I had a withdrawal processed on the 11/03/2019, Waited and waited and sent numerous emails to their Accounts team (as the live chat guys can't help with anything but choose to say "send us an email") I then waited over 7 business days to no avail. Thereafter I was sent a bank transfer receipt by their account team, and to my surprise, the withdrawal was only processed on the 16/03/2019 at 21:25 AEST time. How shocking as this was 5 days after what they had said and emailed on the 11/03/2019. 2. Recently I had two trades. Selling GBP.AUD. I am a full time trader and literally stare at my charts the whole day, the first time price reached 1.85632, all was well and the sell continued. The second time price still went to 4 pips spread and priced reached that. 1.85632 level, and yet I was kicked out. My TP was 1.8400. TP was reached 24hoyrs later and I'm still waiting for investigations to be done. On Friday, I missed out on a trade selling USDCAD of which I made $500 profit on my sisters IC markets accounts. Just serious and deliberate loss of revenue from IC Markets. Guys please refrain from using them. IC markets is no longer credible. IC markets works against traders this year

15 Sep 2021Victor
Can you suggest reputable and licenced brokers?

6 Dec 2018Rita
Shitty company that holds your withdrawal money. I withdrew and they are holding it for more than weeks!

6 Sep 2018J
Company illegally sharing your data and personal detail with third party. Shit customer service trying to hide issues rather than fix.

31 Aug 2018MilanM
Hello, I can't reply to ali yoldas' post below, so I'm writing separately. I can confirm that the mentioned price drop happened on USD/TRY on 15th Aug. However, when I opened a support request with IC Markets and provided them with a price comparison of other big brokers (e.g. FxPro, XM). They sent me the compensation for this price difference (several thousand USD). They treated me absolutely fairy, therefore I consider them an extremely HONEST broker that esteems their clients. There's no question about that! If anyone wants to try a true ECN environment, then IC Markets is one of the best choices available!

27 Aug 2018ali yoldas
ICMarkets increased spread to 9600 pips (bid 5.43xx - ask 6.40xx) on Aug 15, 2018 when real lowest price was 5.9211 on investing com .I have proof if anyone needs. Stay away from them. Even if you win, they will increase spread as much as they need and stop out all your positions one day. If anyone interested file a lawsuit, please contact me. I started prepping case to file lawsuit.

31 Aug 2018MilanM
Hello, I can confirm that this huge price drop happened on USD/TRY on 15th Aug. However, when I opened a support request with IC Markets and provided them with a price comparison of other big brokers (e.g. FxPro, XM). They sent me the compensation for this price difference (several thousand USD). They treated me absolutely fairy, therefore I consider them an extremely honest broker that esteems their clients. There's no question about that!

18 Jun 2018Jawad mahmood
I have 6 years of experience with IC Market. world best broker.

8 Sep 2018Tomi
Bull, if they were, why they dont registered on NFA, I dare you

24 Apr 2017Vernon Holms
There are only two unique solutions that distinguish this company from the rest of the gray mass of brokers. First, they provide free hosting for my automated trading strategies. You can trade expert advisors right from the broker's server, which eliminates all interruptions of poor internet connection or bad signal. The second point is good choice of platforms like cTrader, webIRESS, MT4/5 and ProDeal. The intuitive interface of all terminals, which provide unlimited access and control of my trading account. In this sense, this is a technological advantage, which is always a good addition for traders on FX market.

21 Jul 2015Mikhail
Broker scammers
Broker fraudsters. I worked for them $ 11,000, they did not give them to me. Cancel all transactions. These false UST / ATP. All they have to write on the website, it's a lie. trade profitably, they do not give. Read the reviews about them on the forum forexpeacearmy

18 Apr 2015RahmanSL
I have been trading for over 4 years and have gone through more than 10 of them with all types of trading conditions.
At one time, early to late 2013, I would have no hesitation in defending them as I really thought they were one of the better brokers out there.
But since my last (one of at least 5-6) account stop-out on a relatively small trading account (I have between AUD20 to almost AUD90k trading accounts with them at one time) of just over AUD5k under very unusual and strange circumstances......i.e sudden and instant account stop-out with absolutely no margin call and forced closure of largest losing positions and in normal market conditions.....I couldn't get a satisfactory reply from them as to ho that could happen.
All three different Support Representatives explained reasons for the account stop-out (as if I don't know as I have account stop-outs with all the more than 10 different brokers that I have been with and none of the account stop-out happened the way it did with my last account stop-out with them) but none could come out with why the sudden and instant account stop-out happened.
In another case with them, I had pending positions on 2 different accounts with them. The pending positions on one account was triggered and the price went on high enough to cause a margin-call and account stop-out. However, the pending positions on the other account was not triggered...which should have been triggered if the price did went past the pending level on the other account. When I asked for an explanation on why the price (which was not recorded on the MT4 trading platform under any time frames), they explained that away with "bid" & "ask" price which are not recorded on MT4 platform.
However, to this day, they still have not nor could not provide me with an explanation on why the pending positions on the other trading account with them was not triggered.
I have received several theories from other traders on the sudden account stop-out and two of them made sense in that: 1) The leverage was sudden changed (not by me). 2) My server was moved to one of their server which have wider spread.
Whatever the reasons for that sudden and instant account stop-out, I am now a very unhappy & dissatisfied client of theirs and would advice Traders to be careful trading with them because, at one time, I thought they had an understanding & good relationship with me and would never mess with my accounts with them. But looks like this broker has changed (since late 2013) and is now no longer on trusted brokers list.

23 Feb 2019Liesl
I have experienced a very similar incident on my trading account. All positions automatically closed not by me nor by a margin call. The support team is useless and have been providing me with responses that do not make any sense nor have they addressed the queries that I have raised. I will now proceed to lodge a complaint with the regulatory body.

3 Feb 2015andrew
Believe me , stay away from this broker ,

3 Feb 2015andrew medan
mazing. inside job try to boost this company.Checked this out your self to see how this IC MARKETS TURKEYS wipe your account clean. usd chf pair dated 15 Jan 2015 time : 11:30 Price from 1.02481 DROP TO 0.05951. WIPE MY ACCOUNT. Get in touch with head of support SUNG CHOI.Beleive me this guy is from pluto.Bucket lood of ShxxTs. Wont reimbused me. Please compare FXCM,IG,CMS no brokers drop to that level. only down to around 0.88. IC MARKETS IS A BUCKETSBROKERS.

31 Dec 2013Mary Simpson
Hi, my name is mary simpson. I have been using IC Markets for 2 years and find them to be the best Aussie broker. I like the low spreads they offer and very fast deposit and withdrawal service.

10 Sep 2019Noel
Fast deposit yes- but long withdrawals request and weeks for cash to get to your account thats if it will make it

20 Dec 2013Craig Munroe
Very reliable and reputable broker. Spreads are by far the best and support is excellent.

31 Oct 2013Craig
I am happy with them. They are the best broker in Australia.

15 Sep 2013phil
They are a very big and reputable broker. Very well known fohaving tight sreads and good servuce.

26 Jul 2013Samuel
I have an account with them and im happy. They are the biggest forex broker in Australia so I feel very secure. Spreads are low and they are perfect for scalping.

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8 Jul 2013Patrick
I would rather not trade with IC Markets because they do not have any office in my country. They are operating only online from abroad. If anything goes wrong with them in future, this will be impossible to get back deposit from them.