4 Jan 2025Adonis
Fbs is one of the most recognizable trading platforms, it has many reviews, awards throughout years and so on and so forth. But I chose them for trading conditions, where leverage can be very big, minimum deposit requirement is like for toddlers, number of financial markets to trade is broad, support is very responsive and responsible. I believe these are those particular features which make the brokerage company stand out. I realise that there are many similar platforms, but this one is also with an excellent expertise in the industry and it showcases this by its competitive conditions.
29 Dec 2024Mia_Mar
You have a flexibility in choice of trading terminals. Besides, all helpful tools such as a calculator are there. But the best part is to know this broker won’t go away and you can count on that.
20 Dec 2024S_Ramirez
After reading lots of fbs reviews about how their support team always helps customers, i joined them immediately. After a while i can say this is the truth. They helped me a lot.
14 Dec 2024Guerrero
FBS trading conditions are the best that was invented by mankind!! Small minimum deposit for my account here and high leverage allow beginners like me with small deposits to get opportunity...
28 Nov 2024MohdRafizal
I traded with various brokers, fbs was an option for me, coz they offered one the highest leverages at the market. The choice of platforms was also good, I especially like the presence of the app. It's comfortable to do open trades in MT and monitor them on the run by the mobile. Overall, my first impression-fbs is legit.
18 Nov 2024TurkayZeybek
As far as I get it, those 200 advertised methods of deposit is a collective number, including all the regions FBS operates. So it will be up to a dozen for your particular region but even this is a working deal. I really hope this is not where they end up taking into account local specifics. So far, I am satisfied with how I started
24 Oct 2024PabloValladares
Beginners, like me, look for viable sources of information about the forex market. It’s good to have it in one place for major pairs, just like the fbs broker’s market research section does... It’s in the form of trading ideas and easy to perceive. These ideas are the way to go for me.
23 Oct 2024jacobusStrydom
Fbs has been providing trading services for a longer period than average age of ~50% of modern traders, lol xD Just a joke, ofc, but these guys h:ave been in the business for a long period and they have obtained licenses from reputable organizations + got some awards in a variety of nominations. This is a real role model for other companies. Other than that, it's important to not'e that they continue developing and always do something with their website, platform fbs trader and all that. ofc, fbs reviews are also positive =))) and support replies quickly. Just a cool platform!
8 Oct 2024WardRidjali
Good broekr for beginners. Licenses and decent trading conditions are guaranteed. Plus a lot of crypto payments for fast and secure transactions.
23 Jan 2024Timur
I've been trading with FBS for a while, and I'd like to share my insights and experiences to help fellow traders make informed decisions. FBS is a broker that stands out in several ways, offering a wide range of benefits and a few limitations. Let's delve deeper into what this broker has to offer. Pros of Trading with FBS: Versatile Payment Methods: One of the standout features of FBS is its extensive range of deposit and withdrawal options. If you value flexibility in managing your funds, this broker has you covered. FBS supports over 200 methods for deposit and withdrawal, including bank transfers, credit and debit cards, cryptocurrency wallets, and various online payment systems. This wide array of options ensures that you can choose the method that suits your preferences and needs. Exploration-Friendly Trading Platform: FBS encourages traders to thoroughly explore its trading platform, which is excellent news for those who want to gain a deep understanding of their trading environment. They offer multiple avenues for traders to get started. Firstly, you can open a free demo account, allowing you to practice and refine your strategies without risking real funds. Additionally, FBS offers a cent account, which is perfect for newcomers or those looking to start with a smaller budget. With a minimum deposit of just $5, you can begin trading on this account, enjoying fee-free trading with leverage of up to 1:1000. This feature provides an ideal environment for learning and growing as a trader. Cons of Trading with FBS: Limited Passive Income Opportunities: If your primary interest lies in passive income opportunities, FBS may not be the best fit for you. The broker does not offer copy trading or joint accounts, which are features that can be attractive to traders seeking to replicate the success of experienced investors or pool resources with others for shared gains. While FBS does have a partnership program, it may not be as financially rewarding as those offered by some of its competitors, and the income generated through this program is not passive. In conclusion, FBS is a broker that offers a variety of benefits, particularly in terms of payment options and opportunities for exploration through demo and cent accounts. Traders who value flexibility and want to thoroughly understand the trading platform will find these features appealing. However, if your primary focus is on passive income opportunities or copy trading, FBS may not align with your goals. It's essential to assess your specific trading needs and objectives before choosing a broker, as each broker has its unique strengths and limitations.
18 Jan 2024Nicholas D.
I've been trading with FBS for a while now, and I thought it's about time I share my experience with this broker. Overall, I've found FBS to be a broker that offers a variety of trading instruments and provides prompt support, making it suitable for traders of all levels, whether you prefer trading on your PC or smartphone. FBS is an international broker with a presence in 190 countries, and it has been in the market for over a decade. This extensive experience has earned FBS around 40 international awards, which immediately caught my attention. Moreover, the broker is regulated by CySEC under license number 331/17, providing me with a sense of security and trust in their operations. One of the standout features of FBS is the wide range of trading instruments available. While I primarily focus on forex trading, I appreciate that FBS also offers indices, metals, and futures contracts. This diversity allows me to explore various trading opportunities and diversify my portfolio, all within a single platform. FBS has garnered significant popularity in Asian countries like India, Malaysia, and Indonesia, which further added to its credibility in my eyes. Knowing that traders from these regions trust and use FBS speaks volumes about the broker's reputation. Now, let's get into some specifics: The account currency is in EUR, which suits my preferences, and the minimum deposit requirement is just €10, making it accessible for traders on a budget like me. The leverage of 1:3000 is quite generous, although I always make sure to use leverage responsibly to manage my risk effectively. In terms of spreads, FBS offers competitive rates, starting from 1 pip. While I appreciate tight spreads, the absence of cryptocurrency trading on the platform disappointed me a bit since I occasionally dabble in cryptocurrencies. One aspect I particularly value is the negative balance protection provided by FBS. Knowing that my account won't go into the negatives, even during volatile market conditions, gives me peace of mind. While FBS offers a range of trading instruments, it doesn't support auto copying or PAMM accounts, which might be a drawback for traders looking for these features. Another consideration is that FBS may not be suitable for short-term trading strategies like scalping due to certain trading conditions. Lastly, although FBS provides 24/7 customer support, it's worth noting that it operates in a limited number of languages. While this hasn't been a major issue for me, it's something to keep in mind if you require support in languages other than those supported. Ьy experience with FBS has been positive overall. It's a broker that offers a variety of trading instruments, competitive spreads, and strong support, especially for traders in Asian countries. While there are some limitations, such as the absence of cryptocurrency trading and certain account types, FBS has provided me with a reliable platform for my trading endeavors. Whether you're a beginner or an experienced trader, FBS is worth considering for its diverse trading opportunities and solid reputation in the industry.
16 Jan 2024Mick
Having had the opportunity to work with the FBS broker, I can confidently say that it is an exceptional and trustworthy company in the realm of Forex trading. This review aims to provide a comprehensive overview of my experience with FBS. One of the standout features of FBS is its impressive selection of trading instruments. Whether you are interested in currency pairs, commodities, indices, or cryptocurrencies, FBS offers a diverse range of assets to cater to your trading preferences. This extensive variety allows traders to explore different markets and diversify their portfolios effectively. FBS consistently enhances the trading experience by hosting various competitions and promotions. These events not only add an element of excitement to trading but also offer traders the chance to win attractive prizes and bonuses. It's a testament to FBS's commitment to keeping its clients engaged and rewarded. Topping up your trading account with FBS is a hassle-free process. The speed and convenience of depositing funds into your account are commendable. This efficiency ensures that traders can quickly seize opportunities in the dynamic Forex market without unnecessary delays. Perhaps one of the most crucial aspects for traders is the absence of interference in trading operations by the broker. FBS exemplifies this by allowing traders to execute their strategies without undue intervention. This hands-off approach contributes to a transparent and fair trading environment. Based on my experience, I wholeheartedly recommend FBS to individuals who are planning to venture into Forex trading. The combination of a wide range of trading instruments, engaging competitions, seamless account funding, and a commitment to non-interference in trading operations makes FBS a reliable and reputable choice for traders of all levels. FBS is more than just an adequate broker; it is a commendable partner for your Forex trading journey. With FBS, you can trade with confidence, knowing that you have a broker that values your trading experience and provides the necessary tools and resources for your success.
9 Jan 2024Kim
I remember the day I first stepped into the world of Forex trading with FBS. It's been a journey filled with learning curves and valuable experiences, one that has profoundly shaped my understanding of financial markets. FBS, for me, has been more than just a brokerage firm; it's been an educational institute, a reliable guide, and a technological marvel, all wrapped into one. From the outset, what caught my attention was the robust regulatory framework of FBS. Knowing that they operate under the vigilant eyes of IFSC, CySEC, ASIC, and FSCA gave me a sense of security and trust. Trading involves risks, but partnering with a broker that adheres to strict regulatory standards provided a comforting layer of protection. The heart of my trading experience has been the diverse range of platforms offered by FBS, each catering to different aspects of trading. Whether it was the classic MetaTrader 4, the advanced MetaTrader 5, or the convenient MetaTrader Mobile, each platform offered a unique blend of features that enhanced my trading experience. The Online FBS MT4/5 WebTrader was particularly helpful for quick access, while the MultiTerminal suited my needs for managing multiple accounts. Based in Cyprus, the headquarters of FBS at 89, Vasileos Georgiou Street, is more than just an address; it's a symbol of their commitment to providing top-notch services. The European presence of FBS, particularly under the Tradestone Limited entity, brings a sense of professionalism and global reach. What truly sets FBS apart in my eyes is their dedication to empowering traders. Their approach to education is holistic, offering everything from free seminars to a wealth of online resources. I found myself frequently leveraging their daily analytics to fine-tune my strategies and decisions. Customer support at FBS is another area where they excel. Queries are handled with an impressive average response time of under a minute. This rapid, 24/5 support system has been a pillar of reliability, especially when navigating the complex world of Forex trading. In terms of financial offerings, the breadth of instruments available for CFD trading is commendable. Whether it's forex pairs, stocks, or commodities, FBS offers a comprehensive range for trading. Their fee structure, while competitive, never felt burdensome, striking a good balance between cost and value. The statistics speak for themselves. The fact that around 7,000 new accounts are activated daily is a testament to FBS's growing popularity. Moreover, that 48% of their clientele considers profits from FBS as their primary income highlights the platform's profitability and reliability. The FBS community is vast, with over 17 million global clients. This not only reflects the trust traders place in FBS but also contributes to a rich, diverse trading environment where one can learn from a multitude of perspectives. Of course, FBS isn't without areas for improvement. While their educational resources are extensive, I believe there's always room for more advanced materials, especially catering to experienced traders looking for deep dives into complex strategies. To sum up, my experience with FBS has been profoundly positive. It's a brokerage that combines regulatory reliability, a wide array of trading tools, educational support, and customer-centric services, making it an ideal choice for both novice and experienced traders. As I continue my trading journey with FBS, I look forward to leveraging their resources to further my understanding and success in the world of Forex trading.
5 Jan 2024Stas
My journey into the world of Forex trading has been one of dedication and perseverance, involving a significant investment of time and energy in understanding the intricacies of the market. However, one of the most daunting tasks in this journey has been finding a reliable and trustworthy broker. The process is rife with challenges, as the broker's reliability can profoundly impact trading success. Fortunately, after extensive research and consideration, I discovered FBS, which has proven to be a commendable choice. Since partnering with FBS, I've noticed a marked difference in the quality of service compared to other brokers. One of the most impressive aspects of FBS is their order execution. Trades are executed promptly and efficiently, which is critical in the fast-paced Forex market where even slight delays can significantly impact the outcome of a trade. Another noteworthy feature of FBS is their competitive spreads. The spreads are notably tight, which is beneficial for reducing trading costs, especially when engaging in frequent trades. This aspect is particularly important in Forex trading, where the cost of spreads can accumulate quickly, impacting overall profitability. The performance of the trading platform provided by FBS also deserves special mention. It operates smoothly and quickly, demonstrating a high level of reliability and stability. I have yet to encounter any significant failures or downtime, which is reassuring. A stable and reliable platform is crucial for effective trading, as it ensures that I can trade without worrying about technical glitches that could potentially jeopardize my trading activities. Overall, my experience with FBS has been highly satisfactory. The broker has met my expectations in key areas such as order execution, spread competitiveness, and platform stability. This level of service provides a sense of confidence and peace of mind, which is invaluable in the often volatile and unpredictable Forex market. While it is always prudent to remain vigilant and continuously assess the broker's performance, my current assessment of FBS is overwhelmingly positive, and I am content with the decision to choose them as my Forex trading partner.
3 Jan 2024Kairat
Before I made the decision to open an account with FBS, I dedicated a considerable amount of time to thoroughly researching the company's background and operations. My findings revealed that FBS has been a significant player in the financial markets for over a decade. This longevity in the industry, although not an absolute assurance of quality, certainly added a layer of credibility in my eyes. It's important to note that, like any well-established broker, FBS has a mixed bag of reviews. While not all feedback was glowing, the positive reviews and recommendations from a substantial number of traders were compelling. These endorsements, coming from a diverse range of users, suggested that FBS was worth considering for my trading needs. I took the plunge and opened an account with FBS about six months ago. In this period, my experience with the broker has been largely positive. The platform's user interface is intuitive and easy to navigate, which was a significant factor in my initial stages of trading. The range of tools and resources available has been quite beneficial, aiding me in making more informed trading decisions. As for customer service, my interactions have been satisfactory. Queries and concerns have been addressed in a timely and professional manner, which has been reassuring. One aspect I haven’t tested yet is the withdrawal process, as I haven't made any withdrawals so far. This is a critical component of any trading experience, and I look forward to seeing how FBS handles this process when the time comes. In summary, my journey with FBS thus far has been smooth, without any major issues or negative experiences. While it’s still relatively early in my trading venture with them, my initial impressions are positive, and I'm optimistic about continuing my trading activities with FBS.
11 Dec 2023konnor
My experience with the FBS trading platform has been exceptionally positive. Over the years, I have come to appreciate the expertise and effort FBS invests in creating and maintaining their trading platforms. What stands out is their commitment to continuous improvement and innovation, a trait that is crucial in the fast-evolving world of online trading. Since its initial release, the FBS terminal has not only been reliable and efficient but has also shown remarkable resilience and adaptability. This is evident in the regular technical updates it receives. These updates are not just minor tweaks or cosmetic changes; they often involve significant enhancements that improve functionality, user experience, and security. Such ongoing development is essential in keeping pace with the changing demands of the market and the evolving needs of traders. One of the most commendable aspects of the FBS platform is its stability and performance. In the volatile world of trading, where milliseconds can make a significant difference, the platform's ability to execute trades swiftly and reliably is a critical feature. It's clear that FBS understands the importance of this, as evidenced by the platform's consistent performance over the years. The user interface of the FBS platform is another area where they excel. It strikes the right balance between sophistication and simplicity, making it suitable for both seasoned traders and those new to the market. The intuitive design ensures that key trading functions are easily accessible, while advanced features and analytical tools are available for more complex trading strategies. Looking ahead, I am confident that FBS will continue to enhance their platform, keeping it at the forefront of trading technology. Given its current performance and the company's track record of regular updates and improvements, I believe that the FBS platform will attract even more traders in the future. It’s poised to become a preferred choice for many, from beginners to experienced professionals seeking a robust, reliable, and advanced trading environment.
7 Nov 2023Edward
I've been trading with FBS for some time now, and I believe it's crucial to share my thoughts and experiences to help fellow traders make informed decisions. FBS is an international broker operating in a staggering 190 countries, which is quite impressive. They've been in the market for over a decade and have accumulated around 40 international awards over the years. FBS holds regulation from CySEC under license number 331/17, adding an extra layer of trust and security for traders. Let's dive deeper into the pros and cons I've encountered during my journey with FBS. FBS offers flexible trading conditions, making it appealing to traders with various preferences. They provide a wide range of trading instruments beyond classic currency pairs, including indices, futures contracts, exotic currencies, and metals. This diverse selection of assets allows traders to diversify their portfolios and explore different markets. FBS operates primarily in EUR as the account currency, which might be a consideration for traders who prefer other options. However, their minimum deposit requirement is impressively low at just €10, making it accessible for traders with different budget levels. The leverage they offer is quite substantial, with a maximum of 1:3000, allowing traders to potentially amplify their gains. The spreads at FBS start from 1 pip, which is competitive in the industry. They also offer negative balance protection, a crucial feature that can help mitigate potential losses and protect your account from going into the red. One standout feature of FBS is their 24/7 customer support, which can be a game-changer for traders who require assistance at any time of the day or night. This around-the-clock availability ensures that help is just a message or call away whenever you need it. Now, let's address some of the downsides I've noticed while trading with FBS. No Cryptocurrency Trading: FBS does not offer cryptocurrency trading, which could be disappointing for traders who want exposure to this market. Given the increasing popularity of cryptocurrencies, this limitation could be a significant drawback. Lack of Auto Copying and PAMM Accounts: FBS does not provide options for auto copying or PAMM accounts. These features can be beneficial for traders who prefer to follow the strategies of experienced traders or manage multiple accounts simultaneously. Not Ideal for Scalping: If you're into short-term trading strategies like scalping, FBS might not be the best fit for you. The trading conditions and spreads may not be as favorable for this specific trading style. Limited Language Support: While FBS does offer 24/7 customer support, it's worth noting that their support service is available in a limited number of languages. This could be inconvenient for traders who prefer assistance in languages other than those supported. Limited Account Variety: FBS offers only two types of real accounts. Having more account options could cater to a broader range of traders with different preferences and risk tolerance levels. In conclusion, FBS is undoubtedly an established international broker with several merits, including its extensive range of tradable assets, low minimum deposit, and competitive spreads. The 24/7 customer support is a valuable feature, ensuring that help is always within reach. However, it's essential to consider the limitations, such as the absence of cryptocurrency trading, the lack of auto copying and PAMM accounts, and its suitability for specific trading styles. While FBS is popular in Asian countries, its offerings may not align with the preferences of all traders. Ultimately, your choice of broker should align with your specific trading needs and goals.
3 Nov 2023Samuel F.
Before even venturing into an official engagement with FBS, I embarked on a detailed exploration of their website. One word sums up my first impression: immaculate. The website design is intuitive with a flawless navigation system. Every piece of information was precisely where you'd expect it to be, making it easy for visitors like me to sift through and understand crucial trading conditions. Having digested a wealth of information, I concluded that FBS's offerings aligned perfectly with my trading needs and aspirations. To dip my toes into the waters, I opted for the cent account. My rationale was straightforward: before diving deep, it's prudent to test the waters and ascertain if the broker's real-time performance mirrors their online representation. With an initial deposit of just 100 USD, I was greeted with a whopping 10,000 cents in my account. The number itself was a sight to behold! Given the generous leverage FBS offers, this amount provided ample room to navigate various trading strategies. Whether it was the fast-paced world of scalping or the more methodical long-term approach, the platform ensured I had the flexibility to experiment and learn. One feature that stood out and deserves commendation is the withdrawal process. FBS supports an array of popular payment systems and cards, adding a layer of convenience for traders. This, in my opinion, speaks volumes about the broker's commitment to ensuring a seamless trading experience for its clientele. As of now, I'm yet to come across any hiccups or shortcomings with FBS. However, I acknowledge that my engagement period has been relatively brief. Time will undoubtedly provide a clearer picture. But for now, the horizon looks promising, and I'm excited to see where this partnership with FBS leads.
2 Oct 2023Joan
Trading comes with its fair share of challenges, and, unfortunately, my experience with FBS was not devoid of them. As with any broker, I expected occasional hiccups, but what transpired during my time with FBS was more than just minor glitches. One of the main issues I encountered was with the MT4 terminal provided by FBS. On several occasions, right when I was in the midst of making trading decisions, the platform froze. Such unexpected interruptions can be the difference between making a gain and incurring a loss. And for serious traders, even a few seconds can be crucial. Naturally, I reached out to FBS's technical support, hoping to get some clarity or a potential solution to the problem. However, their response was rather disheartening. They attributed the issue to my internet connection, suggesting it wasn't robust enough. This was surprising because I use a high-speed internet connection, and none of my other online activities or platforms showed any signs of lag or disruption. I couldn't help but wonder if the real problem lay with FBS's servers or some technical aspect on their end. While it's true that technical glitches can occur anywhere, the challenge here was the lack of accountability and the inability to get a more thorough or helpful response from the support team. As a result of these platform interruptions, I incurred monetary losses on my trades. The disheartening part is not just the loss itself but the feeling of helplessness in not being able to ascertain or prove the root of the problem. For anyone considering FBS, my recommendation would be to proceed with caution. Ensure you have backups and consider using additional tools or platforms to cross-check and validate your trades. A broker's reliability isn't just about the trading conditions they offer but also the technical soundness of their platforms and the responsiveness and effectiveness of their support.
19 Jun 2023Arthur
This is my second forex company, signed up here to access the stock market. Rather, I can trade on the stock market even in the first company, but to be honest, there is less confidence in them and FBS is a regulated broker at least. For three weeks I traded for $200, then withdrew funds, and replenished again - deposited $1,900. I have no complaints about the manager, there is no deception, the signals are far from 100% accurate, but I have been in Forex for a long time to understand what level of accuracy to expect. The withdrawal of funds, in a word, is a burden. I don’t know if this is a flaw or on purpose, but your verification is checked for a day, I was asked for additional documents, although at first there was no talk about it, well, the money was withdrawn to me, so it was unlikely that this was insidious intent.
24 Apr 2023Mike Kiwalabye
Level up bonus is a lie. I made $200 profit after they gave me $70 level up bonus. After completing every aspect of the challenge, they only gave me $70 in my standard account. When I contact customer services, they give me vague answers. They essentially stole my profit and give me bread crumbs.
18 Apr 2023leonard
From the day I started FBS promotion I connected with PC and my phone on 1 wifi, but only yesterday why they banned me saying something about IP address after I made more 140 usd of profits.
18 Apr 2023Jansberg
I tried everything in Forex, especially robots for every taste and color. As a result, I came to the conclusion that a live Expert Advisor is needed, which does not work strictly according to the program, but reacts to the market more far-sightedly. So signals from FBS are a great alternative for people who have little free time. I make on their recommendations from $ 600 profit per month. I am pleasantly shocked by what kind of analyst I got. Patient, explains everything in a human way, gives advice and clear entry and exit points. So far, I like everything.
11 Mar 2023Tahini
Account closed without reason after many years onboard. Loyal customers are just kicked out without explanation. It came out of nowhere, they say the matter can’t be discussed further, I don’t even know why. Stay away from FBS, it will be a very frustrating experience for you, I stopped trading with FBS once I start withdrawing my profits from the trades I made on benarmstrong-trades. com, I don’t encounter issues like I had in FBS.
29 Sep 2022emmanuel mogambi
I started trading recently and i was welcomed by the fbs level up bonus. I traded until now that it reached 3.65 lots and suddenly the level up bonus disappeard from the dashboard. have I been disqualified or what?
19 Jul 2022adoniyas
I have a question they transfer bonus account to standard 5 real account and i made profit can i withdraw money with out any deposit?
29 Jun 2022Van
Its almost 4 months now and still you don't transfer my withdrawal of 10,000 usd to my bank account! Are you fooling people here? Return our hard earned money!
30 Jun 2022Official reply
Dear client, thank you for contacting us! FBS is a regulated broker, there is no place for any unethical practices from FBS side. To our regret, you didn't leave any account details so we could check and provide a proper answer. Please contact us via support@fbs.com, we would love to help you.
24 Jun 2022Haseeb Khan
FBS level up bonus account is fake, don't get fooled by them, it is fake. I did everything according to their terms and conditions but they say otherwise. I made 140 $ profit, completed 5.00 lots but they won't give me profit. Thanks.
30 Jun 2022Official reply
We are sorry that you are not pleased with our bonus. It is developed to learn about risk-management. All conditions are practicable which has been proven by numerous withdrawals. You have 40 days to fulfill required conditions. Please contact us via livechat or email support@fbs.com if you need any clarification on bonus conditions.
18 Jun 2022Ludie
Hello FBS! I withdrawn my money from your platform 10k usd! Its already 3 mnths no news about it! What happened to your system? You just gave me tracking but money is still not credited to my bank!
21 Jun 2022Official reply
Thank you for contacting us! Being a reliable broker, we would love to help you as soon as possible. Please, contact us via support@fbs.com for more clarifications.
26 May 2022Anna
One thing that most excites me is their Dream Comes True contest. Every user can write down their dream in DCT post, then FBS might make it comes true one day. It's always heartwarming to see those dreams.
7 Jun 2022Official reply
Thanks for your opinion!
We always enjoy hearing what our customers have to say. Every month FBS chooses the most meaningful and outstanding dream and fulfill it. Live your dream with FBS, participate by sharing your dream on Facebook and tag 2 friends. Please get in touch with us at email support@fbs.com if you face any issues or difficulties.
22 May 2022Aryan Ch
Before opening my standard account I decided to use Copytrade to trade due to the little time I had to establish a strategy, but above all because I didn't have much experience. I think it's a good option, of course starting with modest capital, but in reality it's a very good way to start in the Forex market.
7 Jun 2022Official reply
Hello! At FBS CopyTrade you can see all the trader information so that you can choose the best trader to copy. For profitable trading thoroughly check the stats (such as Activity, Drawdown, Return Rate, etc.) You may learn more about CopyTrade and find some tips here: fbs.com/blog/copytrade-for-investors-a-handbook-for-success-108 .
Thank you!
20 May 2022Syazam
I am not good at using MT4 to start trading, but thanks to my friend introduce FBS trader because it is very easy for me to trade even just starting.
7 Jun 2022Official reply
Thank you for choosing FBS!
In case you need more clarification about FBS Trader, we recommend you to check our Help Center: https://support.fbshelp.com/hc, we provide lessons, training via webinars on specific topics that can be found on our website. For more info you can always contact us via (https://www.messenger.com/t/fbstraderapp).
12 May 2022Jorge Francisco
Hi people! There are some questions about withdrawals. I think most issues are bonus/promos related. Sometimes, we need to read T&C, guys! There is no free lunch, but there are some real promos for newbies and for testing strategies that are real. I never had issues to withdrawal from FBS (altough I'm not a pro trader, just for fun). Happy trading for all!
7 Jun 2022Official reply
Thank you for choosing FBS!
We have spent years creating ideal trading conditions and developing very special promotions that will not only make our clients happy, but also maximize their Forex efficiency. If you need clarification about bonus conditions, please contact us via LiveChat or email support@fbs.com.We wish you profitable trading with FBS.
27 Apr 2022Linda Zulkurnain
Hi FBS teams. If I open cents account, 10usd I get 1000 cents in the trading account. If I trade and get 100% profit which means total of 2000 cents, can I withdraw all of it? Any T&C?
4 May 2022Official reply
Thanks for your question! Kindly be informed that there is not any condition to withdraw your profit from Real Trading account. You can withdraw all of the funds you have (deposit+profit) from your Real Account anytime you want. In case you have further questions, please contact us via LiveChat.
We wish you profitable trading with FBS!
25 Apr 2022Chioma
FBS Level up bonus is so stupid. Just because I used my Company wifi, I and the guy at the Company were I work that introduced me to the FBS Level up bonus thing got disqualified. The most stupid thing I have ever heard.
4 May 2022Official reply
Dear client, kindly make sure you read Level Up bonus conditions mentioned on bonus page. According to Condition No.10: ""Each client/computer/IP can open only one Level Up Bonus account"", you will be disqualified as soon as system found out more than one Level Up bonus in same IP address. Still, you're eligible for other promos.
Contact us via LiveChat for more.
21 Apr 2022Selinah
So I used level up bonus of 140$ therefore I earned 83$ profit. So I tried to withdraw that profit and they told me I should deposit first. Hence they said it's a no deposit bonus but I have to deposit before I can withdraw that bonus. Doesn't make any sense. They should have mentioned that rule in their conditions.
29 Apr 2022Official reply
To withdraw your profit from the Level up bonus account,
you need to fulfill the promotion conditions, without any deposit at all. There should be 20 active trading days; you can miss no more than 5 trading days in general; you should have at least 5 lots traded. Please contact us via Live Chat if you need any clarification on bonus conditions.
31 Mar 2022Diamond
On the FBS level up bonus account. What does it mean that profit should not exceed bonus Amount?
5 Apr 2022Official reply
Level Up bonus funds are virtual funds on a demo account (until you fulfill the bonus conditions), and FBS has no intention, reason, or possibility to take advantage of your trading on this bonus.
The main goal of the Level Up bonus is educational - to give traders a chance to study the basics of successful and effective trading. It works the same way as in sport, first you train and learn, then you earn and get stronger, faster, and more efficient. Level Up Bonus has been designed to help our clients learn more about risk management and trading with smaller amounts.
To withdraw your profit from Level up bonus account, you need to fulfill the promotion conditions. There should be 20 active trading days; an active trading day is a day when an order was opened or closed. You can miss no more than 5 trading days in general. Also you should have at least 5 lots traded.
If you have any questions or you need any guidance, you can contact us by email support@fbs.com.
30 Mar 2022Niezam
Before this I used MT4 and MT5 for trade forex, but now I found apps FBS Trader make my trade more easy, easy manage my finance and can trade anywhere anytime.
5 Apr 2022Official reply
Thank you for your comment! If you wish to learn how to use the FBS Trader app, you can find all the necessary information here: support.fbshelp.com/hc in our official guide to FBS Trader. We hope it will be helpful for you and you can also join our social media www.facebook.com/fbstraderapp - You can always ask us any question via our Live Chat.
30 Mar 2022Agboola Malik
Big thanks to FBS for giving this opportunity.
31 Mar 2022Official reply
Thank you for your positive comment! We appreciate your feedback and we will continue to do our best. We suggest you to follow our social media and use the materials from our Analytics team. If you have any questions or you need any guidance, we will be glad to help you via support@fbs.com or in online chat which you can find directly in application.
28 Mar 2022Avumile Mdedelwa
Whenever I try to put a buy limit or sell limit, my trades do not want to execute when they have hit the buy limit or sell limit line. Also whenever I do a market execution my entrance is 20+ pips ahead than my original entrance, why is it so?
31 Mar 2022Official reply
Kindly be informed, during periods of important economic news and high volatility in the market your order can be executed with slippage due to a sharp price movement.
Also, a buy limit order can only be executed at the limit price or lower and a sell limit order can only be executed at the limit price or higher. Kindly contact us via Live Chat.
25 Mar 2022Christine Marie Tejeresas
How can we file a complain with FBS? Since you are regulated and monitored, how come you are not timely or not at all releasing our funds?
31 Mar 2022Official reply
Dear client, we are really sorry about this situation. FBS never holds back funds of clients and a client always can withdraw deposited funds.
Withdrawals are checked in queue order manually. It may take time from 15 mins to 4 hours generally. If you would like to get more clarification on what happened with your withdrawal, you can write to us at email: support@fbs.com.
16 Mar 2022Amohelang Thekiso
I was disqualified from my level up bonus with a profit of 245usd with 0.91 lots and 7 days trading. I don't know the reason because since I started trading, I've been trading using the same server or network and I don't think I did anything that violated the terms and conditions placed. Can you tell me what really happened?
25 Mar 2022Official reply
Thanks for your comment!
Each client/computer/IP can open only one Bonus account. If system found out more than one bonus account in the same IP, it is considered as rules violation and those bonus accounts are cancelled. Still you are eligible for other promotions. In case you need more clarification, please contact us via LiveChat.
10 Mar 2022Paul
I traded the $140 but used my school wifi and my data, will it be rejected?
25 Mar 2022Official reply
Thanks for your question! Each client/computer/IP can open only one LevelUp Bonus account. As anyone using same wifi may also apply the bonus, those bonus accounts can be shown same IP address with you and your account can be blocked. We recommend you avoid using public wifi while you're using Level Up bonus.
Please contact us via LiveChat for more information.
4 Mar 2022Denard
I deposited 100 and made profit and was able to withdraw it. Only problem was I had to withdraw the 100 back to the same card before I could use the other options. Unfortunately my bank stopped accepting forex charges after that.
25 Mar 2022Official reply
Thank you for contacting us! Being a reliable broker, we would love to solve your issue as soon as possible. Please, send us an official claim with all the necessary information about your issues (Your account number, Date and time of the dispute situation, Claim Description). Claims are sent to our e-mail address support@fbs.com.
4 Mar 2022Eric
The FBS level up account is a waste of time. My advice to anyone considering it is don't do it! I'll break it down for anyone considering it, so please pay attention. The rules seem simple at first, but the devil is usually in the details. One of the rules that pissed me off was that there's a number of trades you are supposed to take to qualify. It's 5 lots. Each trade you take is capped at 0.01 lots, so you essentially have to take 500 trades across a period of about 5 weeks (website says 40 days including weekends and holidays. do the math), and that is a lot of trades since you cannot change the lot size.And for anyone who does not see why that is a problem, here are a few of the rules that exist to kick you in the nuts: 1. Each closed trade has to be at least 100 points for it to qualify. 2. No more that 5 open trades at a time. 3. 1hr interval between trades executed on the same stock for it to qualify (i.e. you cannot stack trades). To be fair, I didn't do a deep dive into the rules when I began; the promo ads make it seem like all you have to do is be profitable and you get 140$ + profits. I'm currently about a week into the trading, 30% in profit and only about 0.4 lots in. At my current growth rate, there is no way I'm going to meet the traded lots requirement by the end of the 40 day period so this is where my journey ends.
25 Mar 2022Official reply
Thank you for sharing your honest feedback!
First and foremost, we would like to remind you that before opening the Level Up bonus account in your Personal Area, you are asked to read the full terms and conditions of the bonus.
These conditions are displayed on the bonus page in your Personal Area and are always available for you.
The bonus conditions that you mentioned came with the bonus initially, i.e., the bonus was launched with the stated conditions:
1) Have a profit no larger than the bonus amount.
2) Have 20 active trading days.
3) Have 5 lots traded. To learn what a lot is, click here.
4) Have a maximum of 5 missed trading days.
Also, the limitations applied to the bonus account were also mentioned in the conditions right from the start.
Let us remind you about those limitations:The order volume is 0.01 lot.Leverage: 1:100 .The following options are prohibited: locking/hedging, expert advisors (EA), ladder strategy (it is not allowed to open a new deal in the same direction within an hour after the closure of the previous deal).
Therefore, before starting trading with the bonus account, you could have decided if you are ready to trade under these circumstances.
You confirm that you agree and accept all the conditions by opening the bonus account.
Your Level Up bonus account is still active, and you can continue trading with it.
Let us give you some tips on how to meet the conditions:
1) You need to have 20 active days and complete 5 lots, which means opening up to 25 orders per day will help you trade the necessary lots.
2) To meet the pips difference condition and ensure making more profit, you can enable a Take Profit/Stop Loss on your order, don't forget that we count the orders with either profit or loss, which will help you lock orders in profit.
Lastly, we would like to remind you that the goal of the Level Up Bonus is to give traders a chance to study the basics of successful and productive trading. It works the same way as in sport – first, you train and learn, then you earn and get stronger, faster, and more efficient.
Level Up Bonus has been designed to help our clients learn more about risk management and trading with smaller amounts. And the possibility of getting a real profit is the motivation.
Should you have any questions or need further assistance, you can contact us via email support@fbs.com or Live chat.
Best wishes,
FBS Support Team.
2 Mar 2022Agatha Mphuthi
Do not invest with this broker. They do not have clients interest at heart. I deposited money into my account and they claim the deposit was rejected but the funds are no where in my account and did not reverse back into my account. I have sent the proof of payment and my bank statement. They both show they went into their bank account. They don't care it's my problem and my loss I guess. I'm so disappointed and right now will discourage anyone from being involved with this broker. I am reporting them to FASC.
25 Mar 2022Official reply
Thank you for contacting us!
We have checked all the information we have in our system.
From what we can see, the deposit for 400.00 ZAR made on 01.03.2022 was successfully credited to your trading account on 03.03.2022.
You can check the status of your deposit transaction on the Transaction History page in your Personal Area.
We also see that after the deposit was credited, you started trading on your funds in the MetaTrader 5.
We would like to remind you that FBS works as intermediaries and, unfortunately, does not influence the payment system's internal procedures.
However, we do our best to resolve your issue with the payment processor.
Should you have any questions or need further assistance, please contact us support@fbs.com or Live chat.
Best wishes,
FBS Support Team.
17 Feb 2022Shoukat Ali
I trade with bonus amount and I made profit 159 USD but it's showing balance standard account but why I can't trade that bonus amount which tranfer from bonus account, I read all review in this site and I'm not satisfied to make deposit in this because many people have trouble to withdraw there funds. I think FBS is scammer.
25 Mar 2022Official reply
Be informed that FBS is Regulated by IFSC. Kindly make sure you read attentively terms and conditions of bonus which you are obliged to follow.
To our regret, you didn't leave us any details.
In case you mean Level Up bonus, funds are virtual funds on a demo account (until you fulfill the bonus conditions), and FBS has no intention, reason, or possibility to take advantage of your trading on this bonus.
The main goal of the Level Up bonus is educational - to give traders a chance to study the basics of successful and effective trading. It works the same way as in sport – first you train and learn, then you earn and get stronger, faster, and more efficient.
Level Up Bonus has been designed to help our clients learn more about risk management and trading with smaller amounts.
And the possibility to get a real profit is the motivation.
Contact us via Chat for more clarification.
17 Feb 2022Ronald
Do not invest with FBS it's a bad broker. They do not make any follow ups in helping their clients. I made a withdrawal Friday I never received it only to find that they was problem with their system money was stuck somewhere. Yet other people where given their money back into their trading accounts and started the withdrawal process again. And they kept quite about what was happening up until I complained saying I never received my profit. You'll talk to multiple consultants without them taking the matter seriously all they tell you is that await your money patiently after 15 days bring a bank statement to prove if you didn't really get the money, time is money and matters aren't taken seriously with FBS do not open an account with them or trust them with your money. When withdrawing you don't get all your money with FBS. In my 4 years of trading I've made withdrawals and the estimated time frame is always 2 days latest 3 days, anything past that theirs a problem the broker is doing. They manipulate spreads drastically when events happen and when the clocks restart for the following day. They don't claim to be what they are when they market themselves to get clients. I hope this helps the next person this happened 11 February 2022 till now.
25 Mar 2022Official reply
Thank you for contacting us and sharing your feedback!
Please kindly note that as soon as our Financial Department approves your withdrawal request, the funds are sent from our side, but then it is up to the payment system to process it further.
- Electronic payment systems withdrawals (like Skrill, Perfect Money, etc.) should be credited immediately, but sometimes may take up to 30 minutes.
- In case you withdraw to your card, please, be reminded that on average, it takes 3-4 business days for the funds to be credited.
- As for bank transfers, withdrawals are usually processed within 7-10 business days.
- Withdrawals to the bitcoin wallet can take a few minutes to a couple of days since all bitcoin transactions worldwide are processed altogether. The more people request transfers at the exact moment, the more the transfer takes time.
As you can see, each payment system has a different processing time.
However, we would like to remind you that the mentioned time is average. It means it might take longer for the payment system to process the transaction.
For example, for card refunds, these are the process participants:
Payment system -> processing center -> VISA/MasterCard -> processing center -> your bank.
Thus, as you can see, there are many sides whose work and speed we cannot exert influence.
Usually, when clients do not receive their withdrawals in 2-3 days, they can contact us and request the payment confirmation, which should help them track the transaction with their payment system (bank or e-wallet).
After the confirmation is requested, the client can track their payment with their bank for 15 days.
If, after 15 days, the funds still do not reach the client's bank account, we request the full bank statement to forward the issue to the payment processor for further investigation.
Please be kindly informed that FBS works as intermediaries and, unfortunately, does not influence the payment system's internal procedures. But if our clients face the issue with their withdrawal, we do our best to resolve the issue with the payment processor.
Now, let's move on to your complaint about spread values.
First and foremost, we would like to remind you that FBS does not regulate that spread since we are no market maker broker.
The Market and liquidity providers regulate it.
In case you are trading with the trading account with a floating spread, the spread can change according to the market situation.
According to the Customer Agreement:
3.3.7. Spread on trading accounts can be widened before, in time and after economic, political and other news releases, during the Gap, at the time of Market opening (on Monday) as well as at the time of low market liquidity and when a market situation is conditional on high spreads.
In case you have any doubts about some of your orders being executed accurately, please send us an official claim with all the necessary information about your issues.
Claims are sent to our email address support@fbs.com only within two working days after the problem.
The client's claim should contain the following data:
- Your full name;
- Your account number;
- Date and time of the dispute situation;
- Ticker (number) of Dispute Order (Order ID);
- Claim Description.
To get more information about the procedure of reviewing the claims, please read section 8.1. of the Company's Customer Agreement.
Should you have any other questions or need further assistance, please contact us via email support@fbs.com or our Live chat.
Hope you have a nice time of the day!
Best wishes,
FBS Support Team.
13 Feb 2022Jabulani Masete
Almost all the comments are negative there's really something you are not doing right. I mean you cant have 90% of negative comments on all review and comments websites. CHecked you on almost 5 review websites and all the comments are negative.
25 Mar 2022Official reply
Thanks for your opinion! Trading is a risk which sometimes leads to negative comments but those who get profit rarely write about it. When you check reviews, you can notice that FBS always pay a close attention to clients' reviews. Though most cases are result of misunderstanding, that's why we always recommend to contact us first via support@fbs.com.
29 Jan 2022Jesusangel Becari
Can't withdraw funds.
1 Feb 2022Official reply
Thank you for contacting us! Being a reliable broker, we would love to solve your issue as soon as possible. Please, send us an official claim with all the necessary information about your issues (Your account number, Date and time of the dispute situation, Claim Description) to our e-mail address support@fbs.com.
19 Jan 2022Osita Rich
I see my buy trades were blocked by FBS. it's so terrible. I traded with an E.A and i noticed it was losing, to my surprise they block every buy trade. I Couldn't even trade Manual Buy Trades.
21 Jan 2022Official reply
Please, be informed that FBS is a regulated broker - there is no place for any unethical practices from FBS side. FBS never blocks any order nor interferes with client's tradings. We would love to take look on the situation, but unfortunately you did not leave here any account details. Please send all the information to our email support@fbs.com.
28 Dec 2021Anne
I deposited in this app so easily, I had withdrawn at least half of my money with little concern too. However, this past few weeks, it will no longer recognized my phone number and cant get any code to proceed with my withdrawals. I chat with almost seven of their support team and had given them every information they need but still, I can't withdraw my remaining money. If you have other option, please don't use this app, i don't recommend it.
10 Jan 2022Official reply
Thank you for contacting us! To our regret, you did not leave here any account details and we could not check it and provide a proper answer. In case you have issue in receiving withdrawal code in phone, you may change confirmation method to email. Please, kindly contact us via live chat or e-mail support@fbs.com so that we could help you to withdraw.
21 Dec 2021Andrew
FBS makes it easy to fund but when it's time to withdraw they take from Pillar to post.
27 Dec 2021Official reply
Kindly note that deposit should be refunded back to the same payment system you deposited with, then the rest goes to Local bank or Ewallet. FBS never holds back funds of clients and clients always can withdraw their funds. Withdrawal process and time also depends on payment system you choose. If you faced any difficulty, please contact us via Live Chat.
20 Dec 2021Russel
I has withdrawn my money through their exchanger, untill now I don't receive my money. please stay away from this broker.
23 Dec 2021Official reply
Thank you for contacting us. When a withdrawal is accepted , it means that fund was already transferred by FBS .You may directly contact to the exchanger with FBS account number and withdrawal transaction number. To our regret, you did not leave us any details. Please contact us via Live Chat or e-mail support@fbs.com so that we can help you further.
11 Dec 2021Micheal
A lot of negative comments. I don't trust this broker anymore. I guess I don't waste my time on this platform.
15 Dec 2021Official reply
Dear Michael, we understand your concerns: trading is a risk that sometimes leads to negative comments, but those who get profit rarely write about it. We always pay close attention to our customers' reviews. Though in most cases, the negative reviews are the result of a misunderstanding - that's why we always recommend contacting us first via live chat or support@fbs.com.
5 Dec 2021Rasheedah Olaitan Balogun
Am afraid of FBS with these reviews am reading here, I am feeling really scary with these reports, really afraid of deposit, if I don't get both my level up bonus and no deposit bonus to my personal account, I promise to be one of the clients that will never recommend FBS. Frustrating reviews. FBS, do good and treat clients well.
13 Dec 2021Official reply
We understand your concerns: trading is a risk that sometimes leads to negative comments, but those who get profit rarely write about it. We always pay close attention to our customers' reviews. Though in most cases, the negative reviews are the result of a misunderstanding - that's why we always recommend contacting us first via support@fbs.com.
29 Nov 2021Faith
I placed a withdrawal request, I was asked for a picture of myself with my identification document which I mailed. I haven't gotten any response from the support team. I don't want to believe this is a scam though.
1 Dec 2021Official reply
Thanks for reaching out! We are sorry to hear that you have such an opinion. If you have sent a photo of yourself holding your ID for further identity confirmation to our email, it will be processed within 24 hours. You can always contact our Support Team via Live Chat 24/7 and we will help you. Thank you and we will await your response.
29 Nov 2021Jason
Withdrew $100 2 months ago and still doesn't receive it. So frustrating to follow up with chat support every week. Stay away from this broker if you don't want a headache.
1 Dec 2021Official reply
We are really sorry about that. Withdrawal requests are processed as quickly as possible from the Finance department. The time on receiving the withdrawal depends on the payment system processing time that is required. You can write to us at our official support email: support@fbs.com and we will check your case. Thank you for your cooperation.
25 Nov 2021Cesar
Abussive commission on stock trades.
26 Nov 2021Official reply
To our regret, you didn't leave any account details so we could check and provide a proper answer. In case you are facing any difficulty, please make sure you email us to support@fbs.com to clarify your query.
24 Nov 2021Ashley
My profit withdrawals has been rejected many times despite given them reasons why I can't use my previous bank account I used to deposit because it's expired. They keep asking me to withdraw using connectum and even with providing them other account still rejected. I emailed support but I only received related articles to read. So pain to withdraw profit! So annoying.
30 Nov 2021Official reply
Thank you for your kind feedback! It is very important to us.
Let us kindly remind you that all the financial operations are processed in accordance with the Company's Customer Agreement.
If you used the Connecum (card) option for the deposit, you would need to use the same method to withdraw the deposited amount. The amount above the initial deposit (profit) can be withdrawn to other payment methods.
Please note as per the Customer Agreement:
5.2.6. If an account has been deposited via a debit or a credit card at least once, a withdrawal from the account should be executed back to this card during the year since the last deposit was made via the card.
If the card you used for the deposit is no longer active (closed/blocked/expired/cancelled), you need to provide us with confirmation from your bank stating that your card is not active.
The confirmation should contain the old card number and its status.
If the card is expired and you have its copies (photos), you can provide us with them. Once we see the expiry date, you will be allowed to use other methods to withdraw your funds.
We suggest you contact our Customer Support via Live chat. We are available 24/7 and can assist you within 2 minutes. Our agents will provide you with all the necessary information and guidance.
Hope you are having a lovely time of the day.
24 Nov 2021Piet
This broker is very good even on manipulation your trades, am using a trading Robot very powerful one is always losing until today. I compared FBS and deriv using same PAIRS and guess what on FBS I lost $87 and on deriv I made $53 that's when I definitely saw how much money and time I wasted on this broker. Stoplosses are always being hit by spreads. No wonder my they have millions advertisements on internet, they are lossing customers everyday.
2 Dec 2021Official reply
Thank you for your kind feedback! It is very important to us.
First and foremost, we would like to remind you that the quotes of other brokers may differ from FBS quotes, or they may be the same. Both these situations are absolutely normal: different brokers may have several liquidity providers.
These liquidity providers can coincide with ours (in this case, the quotes will be the same) or can be different (in this case, the quotes may vary).
Moreover, brokers may switch from one liquidity provider to another, which means that at one moment, quotes may coincide, and at another, they will differ.
As a result, when you open identical orders in two different brokers, they might be closed with two different results, even if you used the same EA on both brokers.
This is why it is recommended to test your EAs on each broker's demo or real accounts to see how they will perform on their accounts.
Also, we would like to kindly remind you that FBS offers the most favourable trading conditions to use almost all trading strategies without any restrictions.
You can use automated trading with the help of expert advisors (EAs), scalping (piping), hedging, etc.
Though, please, kindly note that according to the Customer Agreement:
3.2.13. The Company doesn't allow the usage of arbitrage strategies on connected markets (e.g. currency futures and spot currencies). In case the Client uses arbitrage in either a clear or hidden way, the Company reserves a right to cancel such orders.
Kindly consider that though trading with EAs is allowed, the results of trading with any Expert Advisor is your responsibility.
Hope you are having a lovely time of the day.
23 Nov 2021Phillix
I'm currently using the FBS broker app, I wanna deposit money and by reading through people's comments I'm starting to have little doubts
26 Nov 2021Official reply
Thank you for your feedback. We understand your concerns: trading is a risk that sometimes leads to negative comments, but those who get profit rarely write about it. We always pay close attention to our customers' reviews. Though in most cases, the negative reviews are the result of a misunderstanding - that's why we always recommend contacting us first via live chat or support@fbs.com. We will be happy to help and clarify all your doubts.
We hope you will rise your rating!
16 Nov 2021Andrew
FBS is a scam, Don't waste your time guys. I haven't received my profit, since last week.
19 Nov 2021Official reply
Thank you for contacting us! Being a reliable broker, we would love to solve your issue as soon as possible, but you didn't leave any account details.
Kindly note, your profit and loss depends on your skills and strategy and Market situation. Trading is a risk - you should carefully assess your experience and willingness to take risks.
Please, send us an official claim with all the necessary information about your issues (Your account number, Date and time of the dispute situation, Claim Description). Claims are sent to our e-mail address support@fbs.com.
14 Nov 2021Ubong Joshua
I haven't used many brokers but I know a broker that takes more than 4 days to process a simple withdrawal of $170 has got to be fraudulent in one way or the other, how can my withdrawal be pending for days now? How many withdrawal does financial department process in a day? If it's too much can't they hire more hands, I will so so spread the words that this broker is a scam if I don't get that money out by tomorrow's end.
.
17 Nov 2021Official reply
Thank you for reaching us!
Please be kindly reminded that the Financial Department of the company usually processes the clients’ withdrawal requests on a first-come, first-served basis.
Usually, withdrawal requests are checked by FBS within one (1) hour.
If your withdrawal request is pending for more than one hour, please contact our Customer Support team via Live chat - they will ask the Financial Department to speed up your withdrawal request. As soon as our Financial Department approves your withdrawal request, the funds are sent from our side, but then it is up to the payment system to process it further.
Please double-check the status of your withdrawal request in your Personal Area on the Transaction History page. If the status is accepted, it means that funds are already sent from our side.
You can contact our Customer Support team via Live chat or email support@fbs.com and clarify the status of your withdrawal request and approximate processing time. We will be glad to help you!
12 Nov 2021Emmanuel
I used the 50$ bonus to trade and I made a profit of 141$. I tried withdrawing and I kept receiving rejection mail. Here is my account details. Chikezie Emmanuel. Account no 21852593.
17 Nov 2021Official reply
Thank you for reaching us!
We are sorry to hear that you had such an unpleasant experience with one of our bonuses.
We would like to remind you that according to the promotion conditions (you can find them on the page of bonus account settings in your Personal Area)
- You can participate in the promo only once.
- It is prohibited to log in from an IP address outside of the countries above.
- It is prohibited to use VPN, proxy servers, or other services that hide your IP address.
- One device cannot be used to log in to different FBS profiles and enter the promo.
Unfortunately, it seems like our Technical Department has found out that you have violated one of the mentioned conditions.
Upon suspecting fraudulent activity on the bonus account, the company reserves the right to deduct the entire bonus amount and profit made with the bonus account without notice. In this case, the decision is beyond contestation.
You can always take part in other promotions, which you can check here: https://fbs.com/promo, such as our "Bonus 100% on deposit" or our free bonuses: "Quick Start $100 bonus" and "Level Up bonus". We would recommend you read all the conditions carefully beforehand.
If you need more detailed information regarding your case, please contact our Customer Support team via Live chat or email support@fbs.com. We will be glad to assist you!
8 Nov 2021Letlotlo
I withdrew my money a month ago I still havent received my funds. They sent me a photo whereby they show where the money went but I still haven't seen the money in my bank.
15 Nov 2021Official reply
Thank you for contacting us! Being a reliable broker, we would love to help you as soon as possible, but unfortunately you didn't leave any account details.
Please, send us an official claim with all the necessary information about your issues (Your account number, Date and time of the dispute situation, Claim Description). Claims are sent to our e-mail address support@fbs.com.
8 Nov 2021Isaac
This is a scam broker with scam bonuses, I completed their $140 bonus, with all the strict and hard conditions. Got over $160+ profits but they rejected my profits withdrawal, they said the reason for rejection is because I opened two level up Account, I mean how's that possible when I have to verify each Account. Even their support confirmed it's impossible for a user to have two Accounts, yet they said my violation is "having two Accounts". After pressing further on them, they revealed that the bonus Account is just a demo account and so the profits are not really profits but just a prize they gives from their own pocket, so maybe they have no money to give out and so they decides to be creating stories to tell winners of the bonus. This bonus Account was just a test of their honesty, but now I can never put my money there because they may end up restricting my withdrawals with another story. My advice to FBS is this:. If you don't have funds again to give to bonus winners, please gently remove the bonuses than all this deceptive acts of yours.
17 Nov 2021Official reply
Thank you for reaching us!
We are sorry to hear that you had such an unpleasant experience with one of our bonuses.
However, we would like to remind you that according to the promotion conditions (you can find them on the page of bonus account settings in your Personal Area).
Each client/computer/IP can open only one Level Up Bonus account. It is prohibited to work through proxies or use any IP-address modifying software. Opening the second Level Up Bonus account is impossible even after bonus funds are charged off.
Unfortunately, it seems like our Technical Department has found out that you have opened/used more than 1 bonus account from the same IP.
Upon suspecting fraudulent activity on the bonus account, the company reserves the right to deduct the entire bonus amount and profit made with the bonus account without notice. In this case, the decision is beyond contestation.
You can always take part in other promotions, which you can check here: https://fbs.com/promo, such as our "Bonus 100% on deposit" or our free "Quick Start $100 bonus".
(I would recommend you to please read all the conditions carefully beforehand)
We constantly release new promotions and inform our clients about them right away.
If you need more detailed information regarding your case, please contact our Customer Support team via Live chat or email support@fbs.com. We will be glad to assist you!
5 Nov 2021Happiness
Fbs is just a fraud broker claiming to be legit but just a worst broker, thinking about time I invested in that level up bonus and not being able to withdraw the profit I made it's just taunting. All that worse trade condition, having to wait an hour to open another trade on the same pair, being active for 20 day with a maximum of 5 days missed failing to comply with those conditions they close your account, worse you have to trade 5 lots size 1 lot= 0.01 on top of that you can't open more than 5 trades at once this is a worse condition in the market ever. But guess what I thought I could give it a try cause i believed i could do it, you know a desperate person can do anything to get what he wants and of course I did, I fulfilled all the trading condition 5 lot size meaning 500=1$ trades, in 20 days with $117.72 profit I was happy I could finally transfer the profit when i try to transfer they rejected it and gave me an email to enquire from guess what, whatever that thing was i'm sure its a robot it only gave me pamphlets to go through and if I'm not satisfied I should let it know. and I did that, I let it know and from then i never heard from it till now. Clearly the level up bonus is just a scam if there was any unlawful trades I made the system should've cancelled my bonus as the terms and conditons entails before the last day I could withdraw the profit. But instand it has to wait till then and rejects it. What I can tell you guys don't bother yourself with FBS level up bonus you'll just be wasting your time, clearly they just giving you the bonus expecting you to fail by blowing the account before you can withdraw the profit and you'll blow the account. Few who manage to fulfill the condition won't be able to withdraw their profit so stay away please do stay away its no use. Before you robots reply to my review please go check my account, here is my detail Happiness Muzandamela account no 100236251.
8 Nov 2021Official reply
Thank you for your detailed feedback regarding our Level Up promotion. We appreciate that you took the time to test the bonus account and share your experience with us.
Such honest opinions help us improve our services and provide our clients with better versions of our promotions.
We have checked your Level Up bonus account 100236251 thoroughly with our IT department.
We would like to remind you that according to the promotion conditions, which you should have read before opening the bonus account (you can still find them on the page of bonus account settings in your Personal Area) :
Each client/computer/IP can open only one Level Up Bonus account. It is prohibited to work through proxies or use any IP-address modifying software. Opening the second Level Up Bonus account is impossible even after bonus funds are charged off.
Unfortunately, it seems like our Technical Department has found out that you have opened/used more than 1 (one) bonus account from the same IP.
Upon suspecting fraudulent activity on the bonus account, the company reserves the right to deduct the entire bonus amount and profit made with the bonus account without notice. In this case, the decision is beyond contestation.
We would like to inform you that we have many clients who succeeded in meeting the bonus conditions and withdrawing their bonus profit.
You can always take part in other promotions, which you can check here: https://fbs.com/promo. You can check out our "Bonus 100% on deposit" or our free "Quick Start $100 bonus" promotions.
However, we would recommend you read all the conditions carefully beforehand. In case you have any questions about the conditions or need any clarifications, you are free to contact our Customer Support team via Live Chat (where we are available 24/7) or email support@fbs.com.
We are constantly releasing new promotions and bonuses. In case we have a new no deposit bonus, we will inform our clients immediately.
More than that, you can open a real trading account, deposit from 1 USD using the various payment systems we work with, trade on your own funds, and get real profit.
We are sorry that you had to face such an unpleasant experience with our Level Up promotion. We would like to remind you that each promotion comes with its terms and conditions, which you should follow.
We hope for your understanding and wish you a nice day ahead of you!
4 Nov 2021Thushara Sanjeewa
Hi, though I do more trades still it's visible as 10 lots in my trading account, why is that?
8 Nov 2021Official reply
Thank you for contacting us! In case you mean traded lots in Level Up bonus account, kindly be informed that only orders with at least 10 points (100 pips) difference between the opening and closing prices will be counted in traded lot calculation. To our regret, you didn’t leave any details. For more clarification, please contact us via live chat.
1 Nov 2021Asekho
Withdrawal with this team is becoming complicated, you have to withdraw some amount using this method and profits with this merhod, thats what companies do when they are sucefull, they complicate things to dater away customers, I can't withraw my profits now using the way deposited my money whats the pupose of that. Every complication you make guys you loose a customer some of us we our banking iq is low so what might be simple to you its a problem to you.
5 Nov 2021Official reply
Thank you for contacting us! Kindly note, that deposit should be refunded first back to the same payment system you deposited with. Then, the rest (profit) should be withdrawn to the local banks if any are available in your personal area. If not, profit can be withdrawn via any e-wallets or exchangers. For more clarification about withdrawal procedure, please contact us via live chat in the app.
28 Oct 2021Godwill
FBS used to be a great platform. I ventured into the world of trading through my curiosity of a 50usd no deposit trading bonus but of recently, my trust with them has been lost as they debited my account without any explanation. Even after contacting live support, they told be to email a specific mail and they never replied after my mail with all evidence. Once a once reputable company starts losing trust, it's heading for a destructive fate. Wish you the best FBS. Thanks for introducing me to this amazing world of the financial markets but I won't advice anyone to use you anymore.
8 Nov 2021Official reply
Dear client, sorry to hear that you're not satisfied with our platform! Please be informed that FBS is a regulated broker without any unethical practices. Unfortunately, you didn't leave any account details. In case you already sent an email to support@fbs.com, you will receive a reply mail as soon as the issue has been checked properly. Thank you for your patience and cooperation.
27 Oct 2021Katly
I made more than 140 but I don't get all profit, why?
29 Oct 2021Official reply
Hello! Kindly be informed that, you can withdraw profit gained on trading with the bonus funds but not exceeding your bonus amount ($140). To withdraw your profit from the bonus account, you need to fulfill the promotion conditions (should have 5 lots traded in the period of 20 active trading and miss no more than 5 trading days in general).
22 Oct 2021Ali Shalabna
I used to trade with FBS. I don't recomend it for anyone for one reason. It's almost imposible to withdraw money from your account specially profits. They will always find a reason why not and the time untile they start processing the request is unlimited. today I trade with other brokers and it's different.
25 Oct 2021Official reply
Sorry to hear that! Kindly note that deposit should be refunded first back to the same payment system you deposited with. Then, the rest (profit) can be withdrawn to Local Bank if any are available for you. If not, you can withdraw profit to Exchangers or Ewallets. FBS never holds back clients funds. For any issue, you may contact us via chat or email (support@fbs.com).
20 Oct 2021Singh
Dear FBS team thank you for support. I completed bonus level up with 5.00 trade lots. Got 143$ dollar profit in just 15 days. Realy it's a very diffiuilt task, but I did it with positive thing. I will always trade with FBS, I also recommend.
20 Oct 2021Official reply
We are happy that you were satisfied with your experience with FBS! We appreciate your feedback and we will continue to do our best. Please don't hesitate to contact us in case if you need any guidance or you want to share your ideas with us!
18 Oct 2021Mushtaq Ahmed
I just want to know that if I tarde with level up bonus program & after 20 days I just complete 3 lots but my profit is $200 so I am qualified or not.
21 Oct 2021Official reply
Thanks for your comment! To be eligible to withdraw profit from Level Up bonus , you need 5 traded lots and 20 active days within 40 days .You are not qualified to withdraw profit if any of required conditions is not fulfilled. If you need more clarifications , please contact us via livechat or email support@fbs.com.
16 Oct 2021Inemesit Jacob
On my level up bonus account, I want to know what happens if my profit exceeds to stipulated $140 dollars? Does my account gets banned or I just get to withdraw nothing more than $140?
19 Oct 2021Official reply
Thanks for your question ! Your withdrawable profit amount is maximum 140$ if your initial bonus is 140$ ( Maximum 70$ withdrawable if your initial bonus is 70$). Your account will Not be banned due to profit amount more than 140$ but you will be able to withdraw up to 140$ only . Please contact us via livechat if you need more clarification.
12 Oct 2021Shee
All their spreads are so high you will barely make any money. How do you trade with a spread of 30 on EUR/USD trying to flip an account. Not recommended for beginners at all.
18 Oct 2021Official reply
Dear Client, most of our account types have floating spread, which always depends on liquidity on a certain instrument at a certain moment of time, that means that spread may both decrease and widen. We recommend you our ECN account which has the lowest spread available. Please contact us via Live Chat or email support@fbs.com for more information.
8 Oct 2021Singh
Dear FBS team. I realy appreciate you. Right now i have no job. I thought what I do. But I met with fbs app with attractive bonus. suddenly changed my life. I see bright my future with fbs. I almost complete level 70% with in 10 day with profits 100$ above. With fulfill conditions. World best service for me.
11 Oct 2021Official reply
Thank you for your positive comment! We are happy to get better every day for our customers. If you have any questions or you need any guidance, you can contact us by email support@fbs.com.
7 Oct 2021Raja Talib
I am working with fbs from 2 years without any problem. no withdraw issue, except 1 time when i deposited through my virtual card and they allowed me to withdraw through skrill after request. Brokers just connect you to market. They can't earn for you.
11 Oct 2021Official reply
Thank you! We are happy that you like our platform, we hope it will bring you more profit! If you have any questions or you need any guidance, you can contact us by email support@fbs.com.
24 Sep 2021Shaun
What happens if I miss 5 trading days regarding the FBS level up bonus?
4 Oct 2021Official reply
Thanks for your comment ! You can have a maximum of 5 missed trading days (weekends are not counted as missed days). If you miss more than 5 days in Level up account , you're not eligible to withdraw profit even if you fulfill other conditions . You may contact us via livechat if you need more information.
8 Sep 2021Onneile
Can I copy trade with the bonus?
13 Sep 2021Official reply
Hello! Unfortunately, Level Up bonus cannot be used in Copy Trade .You can use Micro and Standard account types for your trades to be copied and available only if the account balance is $100 or more. If you wish to learn how to use CopyTrade,you can find all the necessary information here: support.fbshelp.com/hc in our official guide to CopyTrade.
31 Aug 2021amr
The worst decision you can take is to trade through this broker, apart from worst customer service and highest commission, they will cheat through app maintaining and crashes, whatever ur losses they will manipulate for months and you will get nonsense answers and nothing, I have videos for proven cheat and they still insist, be aware from fake comments.
3 Sep 2021Official reply
Thank you for contacting us! Please, note, FBS is a Regulated Non-Dealing Desk broker with more than 12-year history and there is no place for any manipulation from FBS. Many instruments offered in FBS are without commission. FBS doesn't take any commission for financial transactions and commission in withdrawal are applied by payment systems. For any claim,please email us to support@fbs.com.
24 Aug 2021Khanel
Why was my bonus withdrawal rejected? After I spent days trading and getting the lots in order together with the profit? I met all the requirements.
27 Aug 2021Official reply
Thank you for contacting us. You will be able to withdraw from Level Up bonus account if you fulfill every required conditions within 40 days with not more than 5 missing days. To our regret, you didn’t leave here any account details to provide a proper answer. Please, kindly contact us via live chat or e-mail support@fbs.com so that we could help.
20 Aug 2021Haggai Odanga
Fbs is just a bad broker. No cap. The spreads are very high and they've made it very difficult for you to withdraw your money if at all you make any profit.
27 Aug 2021Official reply
Please note that spread is regulated by the Market and liquidity providers. For lowest spread, we recommend you our ECN account. FBS never holds back clients’ funds. Deposit should be refunded first back to same payment system you deposited with and then the rest goes to local bank or ewallet .Please, contact us via support@fbs.com for any issue.
17 Aug 2021nizam
I started with fbs by using FBS copy trade apps because it's easy, you don't need to learn, put money and copy traders who want to continue to make a profit.
19 Aug 2021Official reply
Thank you for using our application! May you continue to learn and grow in this trading journey. We always remain at your disposition for any further assistance you might require. FBS wish you good luck on trading and hope that you succeed with us!
16 Aug 2021Paul Moon
How can i withdraw my fbs to gcash account?
18 Aug 2021Official reply
Thanks for your comment ! To make withdrawal , please go to Finances and choose Withdraw. Then you can choose payment system you want to use , fill information and confirm withdrawal. Please be informed that deposit should be refunded first back to the same payment system you deposited with. Please contact us via livechat if you need any help.
9 Aug 2021Lydia
What happens if I loose the level up bonus in the trades? will I owe FBS any money?
13 Aug 2021Official reply
Thanks for your question! As FBS provides with bonus for you to use in trading, you can use them all in your trading. You will not owe any fund to FBS. You just need to fulfill required conditions to be able to withdraw profit. If you need any clarification, please contact us via livechat. Thank you and have a great day! Regards, FBS Support Team.
31 Jul 2021sivaprasad
Can we withdraw the level up bonus to the real account after complete the 40 days of trading?
2 Aug 2021Official reply
To withdraw your profit from Level up bonus account, you need to fulfill the promotion conditions. There should be 20 active trading days; an active trading day is a day when an order was opened or closed. You can miss no more than 5 trading days in general. Also you should have at least 5 lots traded. In case you are facing any difficulty or have any questions, please, feel free to email us to support@fbs.com to clarify your query. Also you can contact us in chat right in the app.
28 Jul 2021Mewz
I've been interested in learning trading from the very beginning until now. It enhances the technique and knowledge of trading. I found the quick start bonus that allows me to learn while practicing trading. Thank you FBS for having such a good promotion.
30 Jul 2021Official reply
Thank you for your positive comment! We are happy to get better every day for our customers. If you have any questions or you need any guidance, you can contact us by email support@fbs.com
23 Jul 2021Sean
I can not withdraw my money. Keep getting rejected and an email saying I have to accept a withdraw of $65 from my account.
30 Jul 2021Official reply
Thank you for contacting us! To withdraw your profit you need enter the code, which was sent to you. This is simple and important point according to the safety regulations of the company. If you have any claim or other questions, please, forward it to support@fbs.com so we could investigate your issue and help you!
21 Jul 2021Ben
I made a withdrawal request a week ago and till now I haven't recieved the money pls help.
23 Jul 2021Official reply
Sorry to hear that you had a withdrawal issue. If after a week you haven't received the funds, please, send us your bank statement from the date FBS accepted the withdrawal until the current day; we will forward it to the payment processor for further investigation. Our official support email is (support@fbs.com). We are waiting an email from you!
18 Jul 2021Malsawm
Hi, I want to deposit my account with paytm but their agent name is from India. I am really afraid that they will scam me. Please can you help me.
22 Jul 2021Official reply
Thank you for contacting us! Bank accounts in which we receive fund are those of partners of FBS. All payment systems available in your personal area are reliable because they can be added to payment option only after we've verified their status carefully. If you have any issue or need more info, please contact us via support@fbs.com.
14 Jul 2021Faith
It's been 5 day i made a deposit and still not reflecting.
16 Jul 2021Official reply
Dear client! Your profit and loss depends on your strategy and Market situation.Trading requires sufficient theoretical and practical training. Withdrawal process and time mostly depends on payment system you choose.After being accepted by FBS, it's further processed by the payment system. Please, contact us via chat for payment confirmation.
13 Jul 2021Daniel S
l have make payment already but still cannot trade. What could be the challenge?
15 Jul 2021Official reply
Thank you for contacting us! Being a reliable broker, we would love to solve your issue as soon as possible. Please, send us an official claim with all the necessary information about your issues (Your account number, Date and time of the dispute situation, Claim Description). Claims are sent to our e-mail address support@fbs.com.
12 Jul 2021Mae Dunn
FBS' Dream Come True is a great promotion to fulfill people's needs. I suggest you to participate so that your dream could be come true!
13 Jul 2021Official reply
Thank you! We are happy that you like our contest, but this promotion has already finished. Please don't hesitate to contact us in case if you need any guidance or you want to share your ideas with us!
9 Jul 2021Aomine Daiki
I deposited a total of $132 on my account on FBS and I am using 1:50 leverage. I couldn't understand why in my Metatrader4, it only shows that I only have $5055 wherein 132x50 (leverage) is ought to be 6600. Am I missing something here?
14 Jul 2021Official reply
Thanks for your comment ! To our regret, you didn’t leave here any account details and we couldn't check it and provide a proper answer.Please note that you can see your balance as in your deposit amount only.Leverage will affect on your trading though balance not shown in multiplying by your leverage.Please contact us via livechat for more infos.
7 Jul 2021Zenzo Sibanda
FBS commission on stocks is too much, I've just bought amazon with 0.25 lot and hit a stoploss but the sad part I was charged commission of $400 dollars. I can't understand FBS can you specify on issue of stock commission. I was robbed daylight just opening one oder of Amazon at 0.25 lot, boom I'm billed off $400.
9 Jul 2021Official reply
Thank you for your feedback! The stock commission is calculated as 0.7% from the current stock price (bid or ask) multiplied by the number of stocks you want to trade, but we will forward your feedback to our department. If you have any claim, please make sure you email us to support@fbs.com with account details. We will be happy to help!
6 Jul 2021Lesedi
The Debit Master Card Depositing Method isn't available for South Africans? Scammers will hit us hard without this option. Please update.
8 Jul 2021Official reply
Thanks for contacting us! You can make deposit with MasterCard by using Walleto payment . Also we provide with several local banks for clients from South Africa . In case you have any difficulty or questions , please don't hesitate to contact us via livechat or email support@fbs.com .
28 Jun 2021Lina
My worst fears were to be unable to withdraw my money, now I am not only able to withdraw my profit, but also fastly and safety, thank you.
29 Jun 2021Official reply
Thank you for your feedback! Please don't hesitate to contact us in case if you need any guidance or you want to share your ideas with us!
20 Jun 2021Don Paco
My friend 1st time using this thing, he made profit and the next day his profit has been withdraw and his balance left 0. When he asked the customer service, answer he got is because he owned 2 account. Logically any company will send a notice before proceed to deduct / withdraw the profit. But yeah might be he dont read the terms. By the way its a good lesson and experience for him.
28 Jun 2021Official reply
We are really sorry to hear that your friend is not satisfied with the experience with FBS. Please, be informed that FBS is a regulated broker - there’s no place for any unethical practices from FBS side. FBS is not interested in canceling accounts for no reason: first, we respect our clients, second - it could have damaged our reputation. We would love to take look on the situation, but unfortunately you didn’t leave here any account details. Please, contact us via support@fbs.com .
17 Jun 2021Dennis
I made an initial $10 investment by copy trading a certain trader named "Farmville" using FBS Copy Trade on June 10, 2021. Eventually, I made several increase on the amount of trade which totaled $170 by June 15, 2021. Farmville went on a SELL against GBPUSD & GOLD. This means that should the amount of said currencies go down, the profitable my. investment will become. I waited patiently and closely monitoring the movement of my investment for almost 16 hours. June 16, before I went to bed, my investment is doing -$55 to -$95 . Four and half hours later when I woke up, FBS Copy Trade closed my account for the reason "Trader is out funds". So I checked the forex market and I found out that the value of GBPUSD and GOLD went down by a lot. I should have earned at least 50% of the total amount of my investment or more. I talked to one of their agents about through quick chat and they told me they dont handle such issues so they gave me an email address where I can file my complaint. When I emailed them, they told they are "experience delays in ticket response" and they instructed to raise my concern through quick chat (who just said they dont handle such issues. Here in the Philippines, $170 is half month's salary of an average worker. I am really disappointed with FBS Copy Trade. I emailed them again demanding for an explanation of why my account was terminated despite of the fact that It was supposed to earn but they have not responded as of this writing. I know FBS is monitoring these reviews and I hope someone from fbs can prove this otherwise. Thank you.
28 Jun 2021Official reply
To our regret, you didn't provide any account details to check your claim more pointedly.
But that is correct, our agents in the chat do not solve such cases. For any case like that, you need to send your request to support@fbs.com.
If you sent the request already, we can guarantee that it will be answered soon. However, some cases require a bit more time.
In case you have additional questions, you can always contact us via live chat or email support@fbs.com
17 Jun 2021Hamid
I have a good experience with FBS. I watched live streaming of tour 1 where FBS gives the luxury prize to their winners The competition of FBS 12 Years got me excited. Despite a lot of people participating But I want to win and get rewarded.
28 Jun 2021Official reply
Good luck! Please don't hesitate to contact us in case if you need any guidance or you want to share your ideas with us!
14 Jun 2021Vladimir Rojas
The Quick Start bonus allowed me to learn how to trade with mobile devices at FBS Trader. I made a profit a little over $ 30, but the fantastic thing in my opinion was the tremendous learning I obtained due to the dynamics. If you dare to do so, I recommend opening a Micro account to transfer the profits and operate, due to the advantages of the deposit.
28 Jun 2021Official reply
Thank you for your trust! We hope this app will bring you profit! Please don't hesitate to contact us in case you need any guidance or you want to share your ideas with us.
12 Jun 2021ifeanyichukwu osita
Please approve my withrawal approval. It is taking too long.
28 Jun 2021Official reply
Please, note that withdrawal process and time mostly depends on the payment system you choose, but all withdrawals are processed manually for security reasons. After being accepted by FBS, it's further processed by the payment system. If withdrawal takes more than average, please, contact us via support@fbs.com!
10 Jun 2021Samsul
This FBS broker is indeed the best, especially with copytrade, it is very helpful for me who is just starting out investing in forex trading. Of course I feel very satisfied to join the best broker like this FBS broker broker.
28 Jun 2021Official reply
Thanks a lot! We appreciate your feedback and we will continue to do our best.
1 Jun 2021Pheonix Abzakh
One of the good brokers so far with them for 2 months, since the offer honestly deposited so easily and withdrawal easily they have many ways to deposit and withdrawal and the have a supportive employees so stop complaining, go directly to support and ask them simply.
28 Jun 2021Official reply
Thank you for your feedback. Our customers opinion is very important to us since we are trying to get better every day!
30 May 2021Daniel Igoche
on the level-up bonus, after making about 50% profit, am I permitted to increase my lot size?
28 Jun 2021Official reply
To withdraw your profit from Level up bonus account, you need to fulfill the promotion conditions. There should be 20 active trading days; an active trading day is a day when an order was opened or closed. You can miss no more than 5 trading days in general. Also you should have at least 5 lots traded.
The conditions of the bonus should be fulfilled within 40 days from the moment of registration and passing the test. If you face any difficulty, please contact us via support@fbs.com!
25 May 2021Nizam
I am a newcomer to forex trading so I am not good at trading anymore, I feel very lucky to find FBS Copytrade apps where I can trade by just imitating other traders in the apps to make a profit.
25 May 2021Mike
Hi, I hope you can help me with this matter, last night my real account has $115, without closing any orders or having any transactions I checked my account then found that it became $111.43, I have no idea what happened. I hope you can help me with this. I love this broker and I am looking forward to trade for long term. Thanks!
4 May 20212lani
Evening, I'm a new trader and still looking for a broker. I've got only $300 to invest and I've been doing some demos to level up my skills of trading. I'm From South Africa I don't know if FBS is the best broker for me or not, I've been reading the reviews and I've been in so many skems in my life but I strongly believe in anyone who will reply my review will lead me to the right direction.
11 May 2021Aby
If you want a profit that your demo produce, might as well invest a money same with the demo which is $10000. Trust me your $300 would fade away in an instant. reason is the lower the capital the lower the margin and room for you potential profit. They will eat your money as fast as they can.
29 Apr 2021muhammed ibrahim
I want to join FBS. I'am new in this thing and too much worried and have one querry - can I use my visa debit card for transactions or not?
26 Apr 2021jayson
FBS is a good brooker, however on the level up bonus, maybe you can reduce the required traded lots, its realy hard to fullfill in 40days for the biginers, look we can only open a max. of 5 possition and each possition can only trade a 0.01 lots, look averything we profit for 40 days we can't be able to get if we dont reach the requirement, and all the profit will goes to your company. please consider to reduce the traded lots thank you.
25 Apr 2021Sihle
FBS is a good broker. Fast deposits.Responsive customer services, however lately they scrapped the visa card as a method of deposit. I don't know for how long but its the most accessible especially to beginners like me. Hope they will fix it sooner. Meanwhile im looking for another broker with the same quality services as FBS with Visa Cards but Im failing to get one. Good luck in my searches
1 Apr 2021Nebras
Wanna ask anyone tried FBS. is it good to deal with them? Am afraid cause I read alot of comments not recommend this company and they have alot of problems specially with withdrawal operations. I dont know if these comments are true base or not. Please anyone try it to give me a honestly advise. I tried the demo account and it was great. But now I wanna a real advice from clients who try it with real money.
5 Apr 2021Official reply
Thanks for your comment! First of all, FBS is a legitimate broker regulated by International Financial Services Commission (IFSC). We understand your concerns, but FBS never holds back clients’ funds, and a client can always withdraw deposited funds and profit. Our demo accounts work the same as the reals. Please be kindly noted that trading is a risk that sometimes leads to negative comments. But those who get profit rarely write about it. For more information, please contact us via live chat or messengers. We will be happy to assist.
27 Mar 2021Nick
I have quitted mt5 since I traded with FBS Trader. It is a really good app for trading and easy to learn more about new features of transactions.
25 Mar 2021Eva Sauls
honestly I don't know what happened but my orders closed automatically and I lost a lot of profit. I was soo mad. I think I will change to a different broker.
5 Apr 2021Official reply
We are sorry to hear that you faced such a situation. Unfortunately, you didn't leave any details so we could check. It seems like your orders were closed by Stop Out level (if your margin level falls below 20%, the system closes losing positions automatically to protect your funds). Please, contact us via support@fbs.com so we could take a look closer at your situation.
19 Mar 2021Nur_K
FBS have many promotion and bonus. And also have specil promotion with cashback offers, you can only find this service in FBS. Cashback even for loss order. This is others opportunities to increase your earnings in FBS.
17 Mar 2021Mao
Today I got a level up bonus of FBS it cool for test your skill try it free.
6 Apr 2021Sibo
How did you manage to trade 5 lots? Pliz help I have profits in the account but only 1.23 lots traded.
11 Mar 2021Mena
I have started trading and have some experience. Sometimes I don't have time because I have to work regularly. So I tried copying others and I made a profit. It was great.
9 Mar 2021Far
The FBS level up bonus is seriously frustrating. I've made profit but the compulsory Lot size of 5.0 lots is slowed down to reach before 20 days. I've made 30 percent of the usd140 but my lots traded is still 0.15 How do your seriously think we will reach that if you play with the system. I'm leaving FBS.
12 Mar 2021Official reply
Sorry that you are not pleased with our bonus. Please be informed that the bonus is FREE and allows you to earn REAL money. It is developed to learn about risk-management. All conditions are practicable which has been proven by numerous withdrawals . Kindly note that in Trade 100 bonus, only orders with 100 pips (10 points) difference between the opening and closing prices meet the conditions. When you closed orders less than 100 pips (10 points), your lots traded is not counted, only your profit. If you have any difficulties, contact us via live chat or messengers for more information.
8 Mar 2021Thabang
I know my order was closed incorrectly, I have sent a claim which is ridiculous that I must wait 2 days while the currency pair is moving in real time. Also when the dispute gets attended to if positive they will only initiate a refund instead of reactivating the original order so that I can profit from the order as planned. My account number is Standard 290490963
11 Mar 2021Official reply
Thank you for contacting us, be kindly reminded that at the moment of registration you were asked to read and accept our Customer's Agreement rules, in there you will find that trading claims are checked from 2-10 days as maximum, we do our best to check them as fast as possible. It is in the same Agreement that you will find that in case the claim is found proven a settlement is executed only in the form of a payment compensation. Information about the procedure of reviewing the claims, please, read Section 8.1. of the Company's Customer Agreement: https://fbs.com/docs/agreement_en.pdf
5 Mar 2021Simphiwe
worst broker you can find. unlimited charges and withdrawal requirements.
9 Mar 2021Official reply
We are very sorry about your negative impressions! We are ready to prove to you that, this is not so. FBS has been on the market since 2009, and currently, FBS company has more than 16 million clients worldwide and gladly trade with us. We hope that you will change your mind. We always in touch with you by email support@fbs.com.
1 Mar 2021Ram Basnet
Honestly speaking, when I see the feedback against FBS about withdrawal, my blood was boiling. I have 15 approved brokers where I have tried and I can proved that I have invested good amount of money with them and some of them are regulated by more than 8 authority. However, when it comes to withdrawal, no one can beat FBS. Maximum timeframe for withdrawal is 20 minutes. possible to withdraw within 6 days a week. as well as 24 hours customer service available. If anyone knows about it then please you are welcome to debate with me. For me, FBS Trading is the best from every aspect of the areas. I am open to challenge to everyone for what I wrote. Those all who wants to start trading, welcome to FBS. it doesn't mean that I work for FBS or I am getting something from FBS but it is purely based on my experience. Please try and challenge me if FBS failed to deliver as I posted.
3 Mar 2021Official reply
Thank you for your positive comment! We appreciate your feedback and we will continue to do our best.
Could you please contact us to e.kail@fbs.com?
26 Feb 2021Bila lionel
This broker is very bad with withdrawal.
2 Mar 2021Official reply
Please, note that withdrawal process and time mostly depends on the payment system you choose, but all withdrawals are processed manually for security reasons. After being accepted by FBS, it's further processed by the payment system. If withdrawal takes more than average, please, contact us via support@fbs.com!
20 Feb 2021Aziz Hayatu
Avoid this broker. They are scam and very smart at defending their scam activities.
22 Feb 2021Official reply
Could you kindly specify your comment so we could understand the reason of your discontent and provide a proper reply? If you have any claim, please, forward it to support@fbs.com so we could investigate your issue and help you. (addional option) We hope you will rise the rating!
4 Feb 2021Willem
Please avoid this broker, and the level up bonus is so bad and trading is the worst there can be. Try to sell when market is good for selling it will not take the trade but it take the buy trade. They are the worst broker ever.
9 Feb 2021Official reply
Sorry that you are not pleased with our bonus. Kindly be informed that locking/hedging and ladder strategy (a new deal in the same direction within an hour after the closure of the previous deal) are not allowed in Level Up Bonus account. If your order is within these options , it cannot be opened. You can find the conditions within your personal area. Or please contact us via live chat so we could clarify it for you .
1 Feb 2021Shaz
Trading account balance usd 300 request to withdraw usd 100. but only approve for withdeawal usd 12.45 include the charge of $2.45 meaning i only get $10, I don't know how and it is always happen to me when reques for withdraw.
9 Feb 2021Official reply
Kindly note that each deposit should be refunded back to its original source and card is priority . In case you made deposit from card , you first need to withdraw back in order as amounts you deposited. After you withdraw all you deposited, you can withdraw the rest without any limit to any payment system that is not a card and under your name. FBS does not take any charges for financial transactions but fees can be applied by payment system . You can check commissions by payment system in withdrawal page beforehand . For more clarification , please contact us via live chat or messengers.
28 Jan 2021guest
Watch out for this broker. At first everything was really good, but then when you started to complain on them, your charts will be delay and your spread will be too high, and you can tell the difference from before!
3 Feb 2021Official reply
Dear client, please note that FBS is regulated broker. All movements are based on the quotes of liquidity provider, and we, absolutely, do not impact on the movements of the chart. Your profit and loss depends on your skills and Market situation. We would strongly encourage you to use the educational tools that we provide on the web: fbs.com
26 Jan 2021heng
Please avoid this broker. Deposit is very fast but withdrawal not yet approve after one day. I don't know why it take so long for withdrawal compare with other broker .When ask customer service agent, they keep tell you to wait for it. Try to avoid it.
2 Feb 2021Official reply
Please, note that withdrawal process and time mostly depends on the payment system you choose, but all withdrawals are processed manually for security reasons. After being accepted by FBS, it's further processed by the payment system. If withdrawal takes more than average, please, contact us via support@fbs.com!
19 Jan 2021joel
how long take for withdrawing complete?
22 Jan 2021Official reply
Please, note that withdrawal process and time mostly depends on the payment system you choose, but all withdrawals are processed manually for security reasons. After being accepted by FBS, it's further processed by the payment system. If withdrawal takes more than average, please, contact us via support@fbs.com!
18 Jan 2021Ricardo III
I'm on xau/USD trade. The spreads are very high that I burned my $300 account.
20 Jan 2021Official reply
Sorry to hear that. Please be noted that trading is related to risk.We obviously have no interest in making you lose your money. Please note that the spread value depends on market volatility. It can be wider during economic news releases or when there is low liquidity in the market. You can find the average spread on our website FBS.com
May we suggest that you make use of the training videos, ebooks on the web to learn more about trading. We also provide regular webinars that can be very helpful.
Please contact us via live chat or support@fbs.com for more details.
14 Jan 2021Aljosa
I'm on the FBS for some time now - lost more that I gained, but that is just the way I was trading. The only part I've got a problem with right now is the debit/credit deposit/withdrawal issue. at the moment ony way to deposit from a CC is through perfect money or bitcoin - which is just not working for me. I do understand regulations and all but this issue is almost 2 months old and still no resolution for it.
20 Jan 2021Official reply
Unfortunately you didn't leave any details so its hard to take a look what options are available for you.
Please be informed that different countries have different options of payment systems.
At the moment we are trying to add as many other convenient payment systems as possible but of course it might take some time.
In case you would like to see some payment systems, we would highly appreciate if you send your feedback to our e-mail support@fbs.com.
9 Jan 2021Sahl
I need more details on the level up program for FBS.
14 Jan 2021Official reply
Dear Sahl, please find information on our website https://fbs.com/promo/levelupbonus. For more details you can also contact us via email support@fbs.com
1 Jan 2021Emmanuel
I'm a trader and decided to try the level up promotion and not only are their regulations bad by forcing people to trade but FBS also manipulates price to hit your SL if you are in profit. I have screenshots on my phone of the real chart on trading view vs the chart on FBS MT5 screen. anybody who wants to use this broker should think twice. Like they say anybody who wishes to help you for no reason has hidden intentions.
10 Dec 2020Muhammad
I am a newbie, please give me details of FBS copy trading platform.
7 Dec 2020Adamu Ibrahim
I am a bit confused, I really wanted to understand that if I succeed with the trade 100 account, the profit will be automatically transferred to my trading account, that's understood, but do i have to deposit again to be able to trade and withdraw my profit?
23 Dec 2020Official reply
Hello, Sir!
No, no additional deposit is needed with Trade 100 bonus. All you need to do is fulfill the conditions and get 100$ profit.
You can check the full list of Terms and Conditions in your Personal Area (https://fbs.com/cabinet/promotions/trade100).
7 Dec 2020umer
FBS is a scam broker. I can prove it. I am watching market in Monday morning because Friday night open sell option on gold I am try to close trade but unable. I contact support and asking that gold trade not close and asking working on that some issue find fbs side. I note market crash after some my trade closing live just open ticket. you can refund it?
23 Dec 2020Official reply
Dear Sir! We bring our sincere apologies for this situation. Please, kindly contact us via support@fbs.com and provide the details of your account, so we could check the situation and help you.
2 Dec 2020Chester
I just want to know two things: 1. How do I get my profits when trading with the $100 trading bonus. 2. I am a Namibian trader and want to find out if FBS allows Banking Deposit/Withdrawal with NedBank.
7 Dec 2020Official reply
Thank you for contacting us! For Trade $100 Bonus, if you have met all the conditions, your $100 profit will be automatically transferred to your trading account. Please, kindly make sure that you have read the promotion conditions which you can find on the bonus page in your Personal Area. Unfortunately, we don't work with NedBank, but the list of available payment systems, you can find within your personal area menu Withdrawal.
2 Dec 2020Sue
Can advise me once I trade will I be getting the money I trade with plus my profit?
7 Dec 2020Official reply
Thank you for contacting us! Yes everything that you deposit and plus your profit belong to you. You can withdraw your funds in any moment without any restrictions.
25 Nov 2020Adepoju Adewale
I deposited with a master card and tried withdrawing first to know how quick is that but still yet to receive since 4hours late. but my question is that if I deposited with bitcoin after my first transaction with card can I still withdraw with bitcoin? Trying to avoid expiring or blockage of my card in the future.
1 Dec 2020Official reply
Please be informed that withdrawal with card takes from 5 days about. We would like to draw your attention that with Bitcoin you can only make deposits, unfortunately you can't withdraw to Bitcoin. To know more information please contact us via live chat or messengers on FBS.com
24 Nov 2020Olatubo Adebayo
I am actually having a very terrible experience with FBS. I initiated a withdrawal and I was asked to present the detail of a card that I had blocked when I lost it, whereas a new card which was issued as a replacement for the lost card which is linked to the same account from the same bank which I had used for both deposit and withdrawal was rejected. And there is no other means of making withdrawal from my account. This is quite unfortunate.
10 Jan 2021Wilson
So, did you later got a withdrawal?
23 Nov 2020Mustopa
For me personally. FBS promises, all problems can be resolved quickly, with an easy deposit without taking a long time. And the telegram service at FBS allows me to have discussions with other traders. I am happy to join the FBS broker
21 Nov 2020Satyalakshmi
I have a cent account here. But I never got any profit. I lost 30k INR in 6 months. Is it possible to earn money in forex trading?
23 Nov 2020Official reply
Sorry to hear that. We obviously have no interest in making you lose your money. You need a bit stronger theoretical bases like: learn more about money management, risk management, and try new strategies. May we suggest that you make use at the training videos, ebooks on the web: fbs.com, we also provide regular webinars that can be very helpful.
16 Nov 2020Chris
FBS is a broker that offers a chance to grow up as a professional broker. Pro Trader is a status that grants you a right to set your own commission rates. With this, you can trade and attract investors more stractigically.
15 Nov 2020Vladistag Rojas
FBS CopyStar is the a interesting contest for traders. It intantion is help us to attract more copiers and win brand-new devices by Apple. Moreover, all the winners get a PRO status that allows the traders to set a commission they see fit. I think it's really interesting.
14 Nov 2020hairul
FBS league provides attractive prizes for me to trade with demo accounts only without withdrawing capital for deposits, while honing my trading skills my demo account has a chance to win cash prizes.
9 Nov 2020Francisco Jorge
I opened an account with FBS more than a year ago and till now everything is going fine. The errors are mine. But, seriously, FBS is the only broker I know that offers a promo contest with real money prizes in a demo account. It is a game they named FBS League and, yes, real money in a demo account contest. Just check for yourself.
9 Nov 2020Vladimir Rojas
The FBS Copytrade application really has two great advantages: it's really comfortable if your intention is to operate with your mobile device and it is additionally a vital tool if you want to start in the world of trading without experience, by allowing you to copy the trader you like the most, with what you could even learn too. It seems to me a great bet of said platform.
8 Nov 2020Nick Dinh
I love promos from this broker, especially Dreams Come True program. They helped a lot of people around the world fulfill the meaningful wishes.
8 Nov 2020Abolokeng Pitse
If I deposit $25 and make a profit of $50, will I be able to withdraw all of money from FBS, or I can only withdraw profits?
2 Nov 2020Francisco Jorge
I think one of the greatest features of FBS is their admin app FBS Trader that allows me to trade mobile, anywhere, anytime. It is very well designed and responsive. This gives me some sense of safety while operating mobile. I like and recommend their app.
28 Oct 2020Elliot
If I make profit from free bonus I can easily withdraw my profit without depositing any money into the account?
26 Oct 2020jukiy
withdrawal very bad service.
21 Oct 2020Sunny
FBS is a reliable and trusted Forex broker for me since 2009. I like their FBS Trader, not only help me manage, trade and others activities when I mobile but also they provide Quick Start bonus for use it. Quick Start bonus give us $100 to explore FBS Trade and we can learn and get free money with that promo.
21 Oct 2020Foxer
I appreciated most of the offers given by this broker and i learned a lot during my practice. Am from Philippines, i saw some local banks listed from our country in my personal area, am ready to epen live account and deposit fund. However before doing so, my question is, is this local bank listed ready for online banking in terms of deposit and withdrawal if ever there is a profit?
20 Oct 2020Qawi
The most difficut broker I have encountered so far to withdraw money, as though I am begging to withdraw my own money, to deposit it is so easy, they don't for any verification, but to withdraw, they give a lot of conditions, some of which are just nonsense.
23 Oct 2020Official reply
Unfortunately you didn't leave any information about your account so we could check. Please, note that withdrawal process and time mostly depends on the payment system you choose, but all withdrawals are processed manually for security reasons. After being accepted by FBS, it's further processed by the payment system. If withdrawal takes more than average, please, contact us via live chat or messengers we will be happy to help.
14 Oct 2020Karabo
I can't log in on my mt5, I have made a deposit but cannot trade.
23 Oct 2020Official reply
It seems you're entering an invalid password. Type it manually or copy-paste without any extra symbols, or try to recover it.
You can recover/access your trading password and details in your Personal Area.
1. Log in to your Personal Area: my.fbs.com
2. Click on the account number.
3. You will be able to see the "Generate new MT5 password " question http://prntscr.com/v4hpsw
4. Please, click on "Create new" next to it.
After that, the new trading password will be generated for you and all the necessary information to log in provided
12 Oct 2020Yura
Taking part in a webinar from FBS allows me to get trading lessons for free. This really helps me to get the basics of forex properly. So that I can immediately start trading well. I hope the webinars on fbs will continue to go on to help newbies like me.
9 Oct 2020KG
it is so easy to deposit funds but its harder to withdraw funds. I just want a simple bank wire. not all that skrill and Mettler. why is it not possible to receive funds the same way I deposit?
14 Oct 2020Official reply
We make withdrawal for clients as fast and simple as possible: our Financial Dep. is working 24/5, you can see the status of your withdrawal in Transaction History. For security reasons withdrawals are processed manually by our Financial Dep. - usually it takes 10-15 min, in some cases this time may be increased. Unfortunately you can't withdraw with card, with card you can only make deposits and return them back. To withdraw profit you can use Local banks, E-wallets, Exchangers. At the moment we are trying to add as many other convenient payment systems as possible. For more questions, please, contact us in chat or via support@fbs.com.
8 Oct 2020Mao
I think i will join team with some team in FBS League open demo account and get win with team. I think we can got the reward. No have risk because we trade with Demo Account.
1 Oct 2020Ang Nak
I'm interested in FBS Loyalty program. It is a program that can invite new traders to trade also win prizes from accumulating points. I'm so excited.
25 Sep 2020Saurabh Saini
I like FBS Copytrade App because I am copying trades. It's very simple to use. I suggest Everyone try the FBS trading app. Thanks, FBS
22 Sep 2020Jonathan
Hello. Does FBS allow withdrawals and deposits from MasterCards/Debit cards? I'm from South Africa and I use FNB bank.
1 Oct 2020Official reply
Hello! Sure! All available for your country payment systems you can see in your Personal Area.
20 Sep 2020Sefa Koncu
I love their telegram channels. Its very good for information about daily trade and the market. Also I am using their apps. Compare to others fbs benefits very good for me.
20 Sep 2020taufik
For me personally. FBS is promising, all problems can be resolved quickly, with an easy deposit without requiring a long time. I am happy to joining the broker FBS
14 Sep 2020Kate
FBS is good for a trader without experience because of the cent account. It's great that I'm able to get experience in small amounts of money. Thank you for the amazing opportunity!
11 Sep 2020Moyeng
with the latest promotion of FBS league from FBS I can trade with a demo account and have the opportunity to win cash prizes by just trading without fund real money, thank you fbs.
10 Sep 2020Zamal Abedin
Hi there. I have a FBS account. I have deposited through Neteller and unfortunately, the Neteller account is closed. I have some profit in FBS account. How can I withdraw funds. Please suggest.
11 Sep 2020Official reply
Thank you for reaching us. To our regret, you didn't leave here any account details so we could check your situation. FBS never holds back client's funds and a client always can withdraw deposited funds and the profit that was made. Please, kindly contact us via live chat, messengers or email support@fbs.com we will be happy to help solve your situation.
9 Sep 2020Vladimir Rojas
What I like most about FBS Mobile Personal Area is that it seems to be specifically designed to handle all the information necessary for our daily operations in an easy and intuitive way.
7 Sep 2020Francisco Jorge
I'm a beginner forex trader. Now I'm getting to know how to trade mobile with FBS Trader. And it is great. It is like Metatraders, but more simple and I can trade from anywhere. I like the Metatraders for mobile and will continue to use. But this new FBS Trader is such an amazing tool I think I can have one more to try, learn and trade.
6 Sep 2020Nick Dinh
I tried Quick Start bonus on FBS Trader platform and it was such a good experience for practicing with a high chance to transfer money to real account. That 72 hours of trading was really exciting. Recommend for you all to try this bonus. Also, I hope FBS would have more promo like this one
5 Sep 2020Christopher Ahiome
Hi, I have been practicing with my demo account for some weeks now and i also have a real account but noy funded yet. I am about to fund my real account to start trading. I hope it goes smoothly and flawless. I see some negative reviews I hope I won't have any bad experience?
7 Sep 2020Official reply
Thank you for contacting us. We understand you concerns: trading is a risk which sometimes leads to negative comments, but those who get profit rarely write about it. We always pay a close attention to our customers' reviews. Please be informed that there is no difference between demo account and real account. Your profit and loss depends on your skills and strategy and Market situation. In case you have any questions, please contact us via live chat or messengers, we will be happy to answer all your questions.
2 Sep 2020Mike
I just start trading with FBS for their Quick start bonus. Their application process is easy and good customer support. I like this broker so far.
2 Sep 2020Official reply
Thank you for your positive comment! We appreciate your feedback and we will continue to do our best. If you have any questions, we will be glad to help you via support@fbs.com or in online chat which you can find directly in application.
31 Aug 2020Mewz
FBS Trader is my most used app cause I travel a lot and love to trade, it is convenient, I can trade anywhere that i want.
2 Sep 2020Official reply
Thank you for your positive comment! Our customers opinion is very important to us since we are trying to get better every day! If you have any further suggestions or questions, please contact us in the live chat or via email (support@fbs.com).
26 Aug 2020Jocelle
Just wanna know why I can't withdraw my money? I have withdrawable amount but when I withdraw it says - No funds are available for withdrawal?
26 Aug 2020Official reply
Thank you for contacting us.
Please be informed that you can't withdraw profit via card.
With card you can only make deposit and return it back.
To withdraw profit you can use an E-wallet.
Please contact us via live chat or email support@fbs.com to get more information.
25 Aug 2020Peter
I like to take part in demo contests. By entering the demo contest, I feel that I can improve my trading skills well. For that, I tried to participate by participating in the fbs league contest. Even though I didn't win, I am quite satisfied to join this contest. I can see how the fbs performs and I think it is quite good.
19 Aug 2020Lad
If i deposit $100 with my skrill, and make $5000 profits on trading, will I be able to withdraw that money and what is the maximum amount of withdrawing to Skrill.
26 Aug 2020Official reply
You can withdraw your funds, first you refund your deposit then you withdraw your profits. If you want to use Skrill you would need to first transfer your $100 back then make another transfer for your profit of $5000. We do not set any minimum or maximum amount limits, to clarify this information you need to contact Skrill support in case your account has such restrictions.
10 Aug 2020Ade
How long it will take for local bank to operate as usual for deposit and withdraw? It seems FBS conection with local bank not functioning for couple of weeks unless to use with local depositors which is so slow and untrusted.
26 Aug 2020Official reply
You can find the processing time in the same withdrawal page, it usually takes up to 1 hour to process a deposit and a withdrawal. Depending on the waiting time and how soon we receive your funds. In order for us to investigate your complaint further please clarify from which country are you typing and which bank are you using.
8 Aug 2020guest
Have obtained profit from cent account. Tried to withdraw it failed because you require scanned copy of Deposit Card. I used Mpesa MasterCard to deposit. It is not a hard,physical card it just a system created to enable online payment with it. So Tell me FBS, how I scanned this virtual card and make withdrawal request possible.
26 Aug 2020Official reply
Please be informed that according the client's agreement all deposits must return back to their original sources.
In case your card is virtual we need confirmation that the card belongs to you.
You can make a screenshot from your M-pesa account so we could see that is the same card and it belongs to you.
For more information please contact us via live chat or support@fbs.com
7 Aug 2020jason
Hi, have been using fbs for couple of years now. Don't know why recently it rejected credit card deposit. As for malaysian banks like MBB, PBB for direct online deposit wise, it used to work out well until recently, such option is no longer available. Instead, choices for deposit is via local depositor. Problem with the local depositor is slow transaction. Used to be instant. It has been more than 90 minutes now while i am typing this comment & my deposit is still not inside my account yet.
26 Aug 2020Official reply
Thank you for contacting us! To our regret, you didn't leave any account details so we could't check your situation. In case you are facing any difficulty with the deposit, please, kindly provide as many details of the issue as possible in chat or via support@fbs.com we will check your situation with the deposit instantly.
6 Aug 2020Abisola
Why can't I withdraw my profits on my standard micro account. They say I can only withdraw the amount deposited.
26 Aug 2020Official reply
Please be informed that first, all deposits must return back to their original sources, after that you can withdraw profit that you made.
To our regret, you didn't leave any account details so we couldn't check your situation.
Please contact us via live chat, we will be happy to help.
4 Aug 2020Mewz
The copying app is good. The system is easy to use. I can find many profitable traders and I can trade everywhere as well.
27 Jul 2020Moss
Now FBS have Telegram Chanel. That so cool for follow up about news and promotion for trade.
22 Jul 2020Zayan
Where else can I trade for real without having to spend my own funds. Fortunately, FBS has a quick start promo so I can start trading as a first step to becoming a pro trader.
31 Jul 2020Official reply
Hello, Zayan!
You can open Trade 100 Bonus account – Trade 100 Bonus has been designed to help our clients learn more about risk-management and trading with smaller amounts. And, possibility to get a real profit is the motivation. You can find on the website fbs.com. Also for Quick Start Bonus, You can learn how to use the FBS Trader application and get profit at the same time. All you need to do is to register a Quick Start Bonus account. If you have any further questions, please contact us in the live chat or via email ( support@fbs.com).
20 Jul 2020Okullo Robert
Hello, I am new at FBS and so far they few lessons i have learnt are helpful. meanwhile am finding it hard to deposit funds in my cent account since my bank has suspended online transaction until further notice. Is there any way I can use Mpesa to deposit to my account?
31 Jul 2020Official reply
Dear Okullo, Thank you for your interest!
To let you deposit and withdraw money, we've gathered lots of most popular services into one place, so you can choose between them and select those you prefer. An easy alternative option you can choose is to create a wallet and deposit money using your card through this wallet. Go to your dashboard through the site, and click "Deposit", then choose "Electronic payments". Please kindly contact our customer support via live chat or by sending an email to support@fbs.com We will be happy to help!
14 Jul 2020Franko
Guys, don't fall for this US$100 No-Deposit-Bonus nonsense! FBS has NO intention to give you US$100. This promotion is purely laughable. Here it goes: 1. You have to trade 5 lots within a certain timespan. 2. You can only trade 0.01 lots at the time. 3. You can only have 5 trades open at the time. 4. You can not hedge your position with a larger lot size. 5. If you want to go long, they will often only let you go short. 6. If you want to go short, they will often only let you go long. 7. You can't use Expert Advisors with the US$100 bonus. I have been trading Forex successfully for over 6 years and have never come across a more ridiculous "offer" than FBS. There are much better brokers out there. Don't waste your precious time with FBS.
31 Jul 2020Official reply
Hello Franko!
Sorry that you are not pleased with our bonus.It is developed to learn about risk-management. All conditions are practicable which has been proven by numerous withdrawals. However, you are eligible for our other bonuses, such as the bonus 100% on deposit, and Cashback. We have different spread types, for lowest try our ECN account. You can find on our website fbs.com – Please email us at support@fbs.com if you need further assistance.
14 Jul 2020Onke sishuba
I have a problem to my account. On metatrader my balance is 1930.34$, but when I log in to FBS app it says 20$. why and how is this happening?
31 Jul 2020Official reply
Hello!
Unfortunately, you didn’t leave any details so we could check. Please kindly be noted that, if you have opened Cent account type, kindly take into consideration that in MetaTrader, your Cent account balance and your profit appear in cents, i.e., 100 times bigger ($1 = 100 cents). While in your Personal Area you see the balance in dollars. Feel free to contact our Customer Support Team via Live Chat or email us at support@fbs.com, providing more details of the issue and your account details and we will be happy to investigate and assist further.
13 Jul 2020Golden
Does withdrawal support South African Local Bank CAPITEC?
31 Jul 2020Official reply
Hello, Golden!
Thank you for contacting us. Please, take into consideration that according to the Customer Agreement: Client can withdraw funds from his/her account only to those payment systems which have been used for deposit. To let you deposit and withdraw money, we've gathered lots of most popular services into one place, so you can choose between them and select those you prefer. . Feel free to ask us any question in the live chat or via email support@fbs.com
11 Jul 2020Seng
When is your market closing and can I use Demo account after closing of the market?
31 Jul 2020Official reply
Thank you for your interest, Seng!
The Forex Market is open 24 hours a day, 5 days a week. Note that the Forex Market is closed for trading during the weekend.
You can trade anytime you wish during the working week. You can open your currency position for a couple of hours or even less (intraday trading) or for a couple of days (long-term trading) – just as you see fit. If you are experiencing difficulties then please contact us via support@fbs.com or use the live chat service we provide. We will do our best to assist you!
6 Jul 2020Excel
Good Morning. Opened the 100 trade account last night and I'm making profits and i hope Everything works fine. Thank y'all for so far. I want to confirm if y'all pay with bitcoins.
31 Jul 2020Official reply
Good morning, Excel!
Trade 100 Bonus has been designed to help our clients learn more about risk-management and trading with smaller amounts and possibility to get a real profit is the motivation. And, yes, FBS provide Bitcoin payment system for deposit. Please contact us in the Live Chat or email us at support@fbs.com if you need further assistance
5 Jul 2020Nick
I love cent account at FBS. It allows new users like me to deposit 1$ and open trade easily. This type of account is really interesting and useful to users.
31 Jul 2020Official reply
Dear, Nick!
We are incredibly grateful that you took the time out to leave us this comment. We will keep working to provide a good client experience. If there is anything we can do for you, just let us know at support@fbs.com We wish you have a profitable trading!
1 Jul 2020Ayilara
FBS is the best broker u can ever get I am about to make my first withdrawal. can I withdraw directly to my Nigeria naira debit card?
6 Jul 2020Official reply
Hello, Ayilara!
We are happy to know that you like our services!
Regarding your withdrawal question, please, kindly be reminded that you can withdraw funds only to those payment systems which have been used for deposit. This is needed for security reasons.
We can recommend you to deposit and withdraw using an Exchanger, this payment system allows you to perform direct transfers with your bank account.
To make a deposit please follow this link: https://fbs.com/cabinet/finances/deposit/EX20245060.
With this Exchanger you will have the option to perform a transfer with:
- Cash into bank,
- Bank Wire transfer or Online Banking,
- ATM,
- Debit and Credit Cards (issued in Nigeria, any International Card),
- Visa QR,
- Kwikmoney, USSD.
If you have more questions, feel free to contact us in chat or via support@fbs.com.
We wish you a successful trading and smooth withdrawals!
30 Jun 2020Zack
I have been deposited rm600 X 2 times and yet any credit available this morning. Talking to the live chat staff for several time, no refund at all after so many hours. Check the status and don't expect ask me what's the issues, I have been explaining for many times. Guys whoever new to this platform, careful, I yet to get my refund yet.
1 Jul 2020Official reply
Dear Zack!
We have checked your transactions and as far as we can see, all the deposits for the 600 RM amount have been successfully credited already to your trading account.
We bring our sincerest apologies for the delay!
In case you are talking about some other transaction, please, kindly specify the number of it so we could check more specifically. We will be happy to help!
30 Jun 2020Ma. Cecilia Villa
I'd like to learn more, to be honest I am having a hard time understanding these term and explanation on how to do it. Hoping for your most basic tutorials. Thank you.
1 Jul 2020Official reply
Dear Ma. Cecilia Villa!
The best way to learn is to try - you can do it with our Demo account. Also we provide various educational materials on our website and a lot of explanatory articles in our HelpCenter (support.fbshelp.com/hc/en-us).
And in case you cannot find the information there - you always can contact us in chat or via support@fbs.com. Our customer support will be happy to help you any time, 24/7!
27 Jun 2020Abdalla A Abiya
FBS is a good broker. low spread and up 1:3000 leverage. if you know what you're doing you can take advantage of it.
1 Jul 2020Official reply
Dear Abdalla A Abiya!
Thank you so much for your review. We are glad to satisfy your requirements of a good broker!
Wish you successful trading!
26 Jun 2020roger
I am afraid this broker is scam, I have sent undisclosed amount of money to the bank account representative in my bank (Windy - BCA), when I am submitting the proof it keeps on going error and says "Unable to connect. Check your Internet connection or refresh the page." I mean what to do about it? regrets.
29 Jun 2020Official reply
Dear Roger!
We are sorry that you have encountered such situation. Unfortunately, you didn’t provide any account details so we could help you more specifically. First and foremost, we recommend you to try to upload the confirmation with wi-fi in case you used mobile internet (or vice versa). If the issue persists, please, kindly contact our customer support via e-mail support@fbs.com or in chat which you can find on our web-site or in the applications - we will help you with your deposit! Do not worry, it will definitely be credited!
25 Jun 2020Sihle
What is withdrawal maximum on FBS?
29 Jun 2020Official reply
Hello, Sihle!
In general there’s no withdrawal maximum, but, please, kindly take in consideration that some payment systems may have withdrawal maximum a day. This means that if you want to withdraw more than this maximum, you will be able to do this in several transactions in several days.
25 Jun 2020Ekene
Can I withdraw to different Debit card registered under me? What If the card I used to fund my account has expired? Can I still get my money back?
29 Jun 2020Official reply
Hello, Ekene!
Please, kindly be informed that Visa/Mastercard is a payment system, that allows only a refund of the deposited funds.
This means that you can withdraw only back to the card which you have used for deposit. In case the card which has been used for deposit is expired, you need to send the confirmation of it to our e-mail support@fbs.com and after that you can withdraw to any electronic payment systems available for your country (you can check in Personal Area). Don’t worry, our clients always can withdraw their deposited funds!
In case you have any further questions, feel free to contact us via e-mail or in chat which you can find on our site.
23 Jun 2020Lerato
What happens if I make 100$ profit before 30 days end?
25 Jun 2020Official reply
Dear Lerato!
We would like to draw your attention that 100$ profit is not the only bonus condition. Please, kindly be reminded that according to the promo terms and conditions:
The conditions that need to be fulfilled in order to withdraw the profit:
The required number of active trading days is 30 (active trading day is a day when the order was opened or closed);
Positive pips difference (the total number of pips from profitable orders has to be bigger than the total number of pips from losing orders);
Client should have at least 5 lots traded in the period of 30 active trading days;
The conditions of the bonus should be fulfilled in 50 days in order to withdraw the profit;
Only orders with 10 points (100 pips) difference between opening and closing prices meet the conditions.
This means that even if you have already made 100$ profit before 30 trading days have ended, you still need to continue trading in order to be able to withdraw your 100$ profit.
20 Jun 2020Bibo
If I don't meet the bonus-profit-withdrawal requirements, what happens to the profits I made? Do I lose them too?
22 Jun 2020Official reply
Hello, Bibo!
According to the bonus conditions, you can withdraw only 100$ of your profit in case all the conditions are fulfilled.
If you don’t manage to fulfill the promotion conditions, unfortunately, the bonus will be cancelled as well as the trading result.
Still, even with this scenario you can take part in our other promotions, like 100% bonus on deposit or FBS League!
17 Jun 2020Nizam
I'm very happy with FBS because im new in forex and i don't know how to trade,but with FBS i can use FBS Copy Trade App so it's more easier to me make profit just copy the good trader there.
22 Jun 2020Official reply
Dear Nizam!
Thank you for sharing with us your feedback! CopyTrade is really one of the ways to gain profit almost effortlessly. Just do not forget to thoroughly check the stats of the Trader before copying him/her, copy several Traders at once and use StopLoss option - this is the best way to reduce possible risks. Also, you can become a Trader yourself, and receive not only profit from trading, but a commission from the Investors as well!
15 Jun 2020John
Thanks to team index I really their love your work sir.
16 Jun 2020Official reply
Dear John!
We are happy to hear you appreciate our efforts! Wish you lucky trading with FBS!
12 Jun 2020Saint
How long does it take a withdrawal request to be paid using FBS?
16 Jun 2020Official reply
Hello, Saint!
Please, kindly take into consideration, that the Clients’ withdrawal requests are usually processed by the Financial Department of the Company on a first-come, first-served basis within a couple of hours or even faster.
As soon as your withdrawal request is approved by our Financial Department, the funds are sent from our side, but then it is up to the payment system to process it further.
Electronic payment systems withdrawals (like Skrill, Perfect Money, etc.) should be credited immediately, but sometimes may take up to 30 minutes.
In case you withdrew to your card, please, be reminded that on the average it takes 3-4 business days for the funds to be credited.
All the payments are being processed according to Financial Department business hours.
FBS Financial Department business hours are: from 19:00 (GMT+3) on Sunday to 23:00 (GMT +3) on Friday.
Please, kindly be reminded that you can monitor the status of your financial requests in the Transaction History.
In case you have any additional questions, don’t hesitate to contact us in chat on our site or via support@fbs.com!
11 Jun 2020Taishier
Can I withdraw my 100$ profit from fbs bonus?
16 Jun 2020Official reply
Hello, Tashier!
Sure! As soon as you fulfill the Trade 100 bonus conditions, you are free to withdraw your 100$ profit or continue trading on this funds. In case you have any additional questions, don’t hesitate to contact us in chat on our site or via support@fbs.com!
10 Jun 2020Francisco Jorge
As a beginner forex trader I was always looking to currency pairs and only now I realized that for learning I can trade other instruments, be in a demo account or a Cent account. So I can improve my skill and market understanding trading stocks, oil and even metals. At the end of day, everything is traded as CFD. Starting with metals at FBS. Let's see.
16 Jun 2020Official reply
Hello, Francisco Jorge!
Thank you for your feedback! We are happy to know that you have chosen FBS for starting your path of a trader. Wish you lucky trading with metals!
10 Jun 2020Tope
I don't feel this broker is scam, people without knowledge of the terms and forex are just victim of loss and blaming it on the broker. what do you expect a broker with high leverage and low minimum deposit...of course it's amateurs that will fall for early loss without good experience and start blaming it on the broker. No need to blame get experience look at the spreads, lots and many more before going in.
16 Jun 2020Official reply
Dear Tope!
Thank you for finding a moment to leave a positive review on working with FBS! We highly appreciate it!
9 Jun 2020pipseater
indices counter pip value is ridiculus. trading on .01 lots is equivalent to trading on .001 lots. but here's the mindblowing and interesting part. it eats up the same margin as trading on .01 lots while actually the pip value is .001
9 Jun 2020Official reply
Dear Sir/Madam!
Could you kindly specify your comment?
We would like to remind you that margin for all CFDs, Metals and Stocks is counted differently from currency pairs. The formula is following:
Margin = Opening price * Order volume * Contract size * Percentage / 100
Example:
1 lot on WTI Oil = 1000 barrels
Percentage is 3% (you can see it in the contract specifications - http://prntscr.com/swhdj0 )
Thus, if you open an order of 1 lot on WTI Oil at the price of 37.4000, then the margin will be: 37.4000 * 1 * 1000 * 3 / 100 = 1122
As for one point value, the formula is the same as for the currency pairs:
One Point Value = One Point * Contract Size
Please, kindly be informed that you can check the contract size in the contract specifications in your trading platform as well.
Also, we would like to add that you can always make all the calculations using our Trader’s Calculator (https://fbs.com/trading/traders-calculator).
9 Jun 2020Patricia Siame
This broker is a scam. when u close a trade where you have won, they automatically close a loss trade. the trades that u have won disappears from your history. speaking from experience this is a scam.
9 Jun 2020Official reply
Dear Patricia Siame!
We would highly appreciate if you provided here an example of such case.
We have checked our system, but didn't find any attempt to contact our customer support in order to check your situation. Please, kindly be informed that you can check the log files from your terminal yourself or request them from our customer support via support@fbs.com.
FBS is fair and regulated broker and there’s no place for any unethical actions from our side. And if you consider some of your orders executed incorrectly, you can always send us a claim.
Looking forward to hearing from you!
8 Jun 2020Loyd
Can i withdraw from fbs to paypal?
9 Jun 2020Official reply
Hello, Loyd!
While there’s currently no way to withdraw using PayPal due to their regulation, we appreciate you taking the time to let us know what you’re looking for! At the moment we are trying to add as many other convenient payment systems as possible. For example, you can deposit and withdraw using an Exchanger, this payment system allows you to perform direct transfers with your bank account.
OnlineNaira:
- Cash into bank,
- Bank Wire transfer or Online Banking,
- M-Pesa (African East, Kenya, Tanzania),
- Mobile Money (Ghana and Uganda, Zambia, Rwanda, and Tanzania),
- ATM,
- Debit and Credit Cards (issued in Nigeria, any International Card)
- Visa QR,
- Kwikmoney, USSD.
PipsEmpire:
- Local South African banks (FNB, Nedbank, ABSA)
You can also find plenty of other choices, using e-wallets like Neteller, Skrill, Perfect Money or SticPay.
But we would like to remind you that withdrawal should be performed via those payment systems which were used for deposit. In case you need any help regarding deposit or withdrawal, please, contact us in chat on our site or via support@fbs.com.
3 Jun 2020Mike
I am interested in FBS League, a trading contest. Looks like if you win the trading contest, you will receive $.
8 Jun 2020Official reply
Hello, Mike!
Thank you for your interest in FBS!
That’s true, by winning in this contest you can get up to 450$, and you do not need to make any deposit in order to take part. Though you will need to verify your Personal Area first.
3 Jun 2020Sahrul
If you are looking for an easy and fast withdrawal broker, I recommend FBS for you because all my withdrawal experiences with FBS are processed quickly and easily regardless of the amount of my withdrawal. Even more interestingly they provide the choice of local banks to withdraw without commission.
8 Jun 2020Official reply
Dear Sahrul!
Thank you for finding a moment to leave a positive review on your experience with FBS!
Though we would like to mention for our other clients that the payment systems available for deposits and withdrawals depend on the country you are registering with. The list of all available payment systems for your country you can find in your Personal Area.
1 Jun 2020Philip
With the comments I see I don't think FBS is a safe broker we should rely on.
8 Jun 2020Official reply
Hello, Philip!
It’s a pity that you have come to such a conclusion. And we would like to admit that we provide the possibility for any new customer to try our services and form their judgement based on a real experience by trading on our demo accounts without any risk of losing money.
We hope you will take into consideration that each client’s situation is unique just as their trading skills and knowledge of the Market, and, as you can see, our customer support always do their best to take in the situation and provide the best solution or explanation for our customers.
29 May 2020Frida
My tp was not hit and the market eventually reversed and hit my stop loss. i emailed the suppor but still no replay. it's rely discouraging.
4 Jun 2020Official reply
Dear Frida!
We have searched for the information regarding your issue in our system and have found out that our customer support agent had answered you the same day (26.05.2020). In case you didn’t receive any letter from us, please, kindly check your Spam folder - the letter could get in there.
Let us kindly repeat our agent’s reply here:
We have considered your claim about bespoken pending order #1606636755 SELL 0.01 AUDNZD, consulted with the server data, checked its log-files and come to the following conclusion:
We would like to remind you, that according to the Customer Agreement:
4.5. Order execution
g) Take Profit order – for an open selling position, when Ask price in the quote flow is equal or smaller than an order level;
Be reminded, that SELL orders are closed by ASK prices.
Due to the specifications of Metatrader 4 platform, the graph shows only BID price,
In order to see the ASK price, you need to activate the ASK line in graphic settings.
Also kindly note that it is possible to check the exact ASK price only at the exact moment by following the ASK price line.​
We do understand your frustration and would highly recommend you to calculate your risks beforehand very thoroughly. Also, we recommend you to see if your trading strategy is appropriate by trying it on Demo-accounts.
Also, we would like to add that via support@fbs.com you can request the ticks to see the lowest Ask price for the moment where you have expected your Take Profit to trigger.
We hope that we have managed to resolve this issue and thank you for your understanding!
29 May 2020Key
To be honest with all of you guys complaining and crying about the problems like babies here. I found out that FBS is the most hard working and honest broker so far beyond all the hundreds of hocus-pocus brokers listed on here. PERIOD. NO B.S! For real. I'm not an employee working for FBS to make up any false review here(i have no time to do that b.s), nor am i the affiliate/sponsor for a christ sake. I have done demo trading on this broker's platform for 1 and a half years and started trading on a real account, had no difference between a demo and a real account because i'm a very serious full-time individual forex trader who knows what he's doing with a thoroughly back-tested strategy. I have been reading trillions of reviews over 100+ brokers from the ranking number 1 all the way down to the 100 here. To be very honest, you will never find any other forex broker that confronts every single major-to-minor issue that you want to solve with. I've never seen a broker who answers each and every dude saying "this broker is a scam because blah blah blah" when in fact, it's 99.9% your fault unless there was an electronic system failure in the first place which is possibly the only reason why they work hard to find out if there's any problem like that. You know why? I can tell you guys this in 100% certainty-you must have never read the "customer agreement". If you are dead serious about your money, you would read all the provisos, t&c, etc before you sit down and trade. What does that mean? Go download the customer agreement on the fbs main page right down at the corner and go read up on every single clause right now. I promise you, for sure, that you will solve your problem, and you may feel apologetic to this broker who works like hell to answer every petty issue they probably know even before they read the complaints. All you guys on here claiming FBS stole my money, moved my order, doesn't allow me to withdraw my money, doesn't give me profits from the bonus accounts, blah blah. Sigh...same claim over and over and over again! What a comedy! I can answer all of you as an experienced individual trader that trades with FBS and has always withdrawn funds successfully with zero effort: 1. You have problems with withdrawal?use the card you used for a deposit in the first place. If you split your deposit xyz times, split your withdrawal xyz times in the same manner. That's called a refund. Every legit broker i know(at least non US-based) has to abide by this rule due to the AML policy and if you are smart enough, you will understand why debit/credit card refund is a top priority for brokers - forex clients are from everywhere around the world, 1st world 2nd world 3rd world, doesn't matter. BUT, brokers have zero responsibility to advocate tax issues for you in case you fund your account with a considerably big amount and your local bank asks you for it since card payment entails currency conversion into USD. Remember, forex brokers are international firms protected by the laws based on where they are located. Every client is under different laws from different countries. That's why their priority is a card payment before paying you profits with different methods. For example, let's say you are rich. You funded 1M USD via card. Since FBS is a non US-based financial service firm, you won't be a US citizen meaning your local currency will be converted before it goes to FBS. Your local bank accuses you of violating a domestic law and investigates you for the alleged "capital flight". In this case, it's 1000% your fault because it's your law from your country. That's why you have to use e-wallets in this case. Convert your money "legally" into the allowed limited amount of dollars at your domestic/local bank first and deposit dollars into e-wallets. That's why forex brokers allow E-wallets. Also, e-wallets are a thousand times faster than card withdrawal since your money doesn't have to go through all the complicated processes of Master/Visa card. You see what i'm saying here? 2. Your order was not filled at the right price?dude. stop trading and go back to either investopedia or babypips and study what slippage is, and how orders are executed in the market. Educate yourself properly until you get the grasp of how trading works. 3. "Pay my bonus profit!"?dude...no doubt you have ever read the underlying conditions of bonus profit before you trade...write down all the conditions on the A4 paper and everytime you make a winning trade on a bonus account, try matching up your trading history to the underlying conditions of bonus account, then you will apologize to FBS after paying you profits. Seriously done talk guys. successful clients from FBS don't have any problems at all. Don't blame the market when you lose money because market is always right as long as you are trading with a STP/ECN broker. Don't blame an honest broker that works as hard as answering every single review with no automated forms. Other brokers don't even bother to argue on your claim dude...look at other brokers review with bad ratings..the brokers don't even care! For my words to FBS, I greatly appreciate your work for the CS department. For real though, i've been reading at least 50+ customer claims on FPA, and you guys really earned my respest. At first, i thought you guys were just like any other scam brokers who play with clients' money, but i came to a conclusion that this broker is one the most legit broker i've ever traded with. There are 5~6 other brokers i know that are legit and reputable, but i stay with you FBS only because your CS team has done so much work and are very exclusively responsible. When i get more and more success with you over time, i hope to visit the HQ and say thank you to all especially the customer service team hahaha. Keep going!
8 Jun 2020Official reply
Dear Kay!
We are so grateful to you for your passionate feedback!
Thank you so much for sharing your point of view. We are happy to know that our efforts are appreciated.
Wish you successful trading with FBS!
29 May 2020Annie
They have a 100 deposit bonus promo which allows you have a chance to double your deposit, you couldn't waste that.
8 Jun 2020Official reply
Hello, Annie!
That’s right, we provide 100% bonus on deposited funds, but you can also try our Trade 100 bonus or take part in FBS League contest - both this promotions allow to get profit without any investment at all.
28 May 2020Mike
Good experience with FBS. Especially, I like their 100% bonus. They credited me the bonus twice. How generous!
2 Jun 2020Official reply
Dear Mike!
We are so glad to hear that you liked our promotion! We wish your trading with FBS to be always this successful!
25 May 2020Angwara
I like customer service 24 hours a day because. I can consult and solve all trading problems.
2 Jun 2020Official reply
Dear Angwara!
Thank you for your feedback - it is really a pleasure to know that our customer support is helpful to you!
We would like to add that though contacting our Customer Support is the fastest way to get help, you can also check our Help Center (support.fbshelp.com) - there you can see the answers to the most commonly asked questions!
23 May 2020Githz
Very bad experience. You will wonder seeing their terms and condition once you made profit. They will not allow you to withdraw money more than you deposited. ie if you made a small profit and deicided to withdraw you can't!. Zero rating.
2 Jun 2020Official reply
Dear Githz!
Could you kindly specify which Terms and Conditions do you mean? Do you mean any promotion Terms and Conditions or the Customer Agreement? We highly recommend reading Terms and Conditions before taking part in any promotion - any client can get acquainted with them beforehand. As for the Customer Agreement, we would like to remind you that by registering an account with any company (not only FBS) usually you accept Customer Agreement conditions as well, and as with the Terms and Conditions of promotions, each client-to-be should read this document in advance.
Regarding the comment about withdrawal, we cannot help but consider it as libel - FBS never uses any unethical ways of making profit off clients, all clients can withdraw their honestly earned profit.
Please, provide your account details so we could investigate your situation and help you with your withdrawal request. Also you can contact us in chat or via support@fbs.com.
22 May 2020Moss
I like to copytrade of FBS it make money do easy. If you copy someone you can get money like a boss.
2 Jun 2020Official reply
Dear Moss!
Thank you for sharing with us your feedback! CopyTrade is really one of the ways to gain profit almost effortlessly. Just do not forget to thoroughly check the stats of the Trader before copying him/her, copy several Traders at once and use StopLoss option to reduce possible risks. Also, you can become a Trader yourself, and receive not only profit from trading, but a commission from the Investors as well!
22 May 2020Shakira
I like the mobile FBS Personal Area. This application really helped me, in monitoring my account. I don't have to depend on a laptop to make a deposit. With this application, I can directly WD and Deposit enough with my smartphone anywhere.
1 Jun 2020Official reply
Dear Shakira!
We are glad to know that our application has satisfied your needs. Truly, lately our clients prefer more FBS Personal Area application to desktop version. And FBS is trying to be on the one page with our clients’ wishes. Thus, for example, now there even can be a chance that you can find in the application a contest that you will not be able to see in the desktop version.
19 May 2020alet
Do not use FBS Trader application. This broker is 100 percent scammer and stealer. They steal my money they automatically disable your trading when it reach my bid. And when you raise your concern they will closed all your active trading and tell you you don't have money. I earned 50 percent from my initial deposit and they steal 150% of my balance (my deposit and earning) and now your telling me to email support for what? another scam?
1 Jun 2020Official reply
Dear Alet!
We ask you to send an e-mail to our customer support in order to investigate your situation. FBS always compensates the loss of the client if there was any error from FBS side. At the moment we cannot help you and check your issue without your account details - but we hope that you will provide it here or via support@fbs.com. Please, remember that FBS is a regulated broker with more than 11 years of history and never deducts clients’ funds intentionally for no reason.
17 May 2020neil sagun
I think I have to decide to stop trading their 100 no deposit bonus, just under 3 days i made a profit of 35 dollars, I think they are just making profit out of me. looking at the comments I feel discouraged to continue trading the bonus.
1 Jun 2020Official reply
Dear Neil Sagun!
Indeed Trade 100 bonus is quite a challenge, but still it is a real possibility to earn 100$.
Let us kindly remind you that Trade 100 bonus funds are virtual funds on a demo account (until you fulfill the bonus conditions) and FBS has no intention, reason or possibility to take advantage of your trading on this bonus.
The main goal of the Trade 100 bonus is educational - to give traders a chance to study the basics of successful and effective trading. It works the same way as in sport – first you train and learn, then you earn and get stronger, faster and more efficient.
Trade 100 Bonus has been designed to help our clients learn more about risk-management and trading with smaller amounts.
And possibility to get a real profit is the motivation.
Also, apart from Trade 100 bonus we provide other promotion that does not require any investment! We'd like to inform you about our demo-contest FBS League: by participating in it you can earn up to 450$ without any deposit at all.
16 May 2020Palofha
I have open account with fbs but with the type of complain I see here it seems like they are very bad broker.
1 Jun 2020Official reply
Dear Palofha!
Sad to know that you have preferred to rely on the opinion of others without trying it yourself, though you can do it absolutely risk-free by trading on our demo account, no-deposit bonus Trade 100 or taking part in our FBS League demo-contest. Let us kindly repeat ourselves: different traders may have different trading skills and trade in different Market or general conditions, which has very huge impact on the trading results and the reviews of other people not always can be applicable to you. Hope for your understanding!
14 May 2020Frank
I just opened an account with FBS but looking at the reviews I don't think I can continue risking my money.
1 Jun 2020Official reply
Dear Frank!
It’s sad to know about your decision, though we cannot help but mention that you can make your own true impression about FBS absolutely risk-free by trading on our demo account, no-deposit bonus Trade 100 or even taking part in our FBS League demo-contest. This way you can form your own opinion based on your own experience, which will be more relevant for you, because different traders may have different trading skills and trade in different Market or general conditions, which has very huge impact on the trading results.
14 May 2020Tinotenda Kalumbwana
This broker its 100% scam broker i deposit my money into them me and my friend we made sane Trades after it was scalping method and we used same SL but i wonder my SL hit with loss of 900 usd but my friends where shocked after I told signal provider about that because all of their trades wher in profit. I don't recommend you to use FBS, besides that their process withdraw fast if you are withdrawing less than deposited amount. I can review with screenshot, I'm not talking lies here
1 Jun 2020Official reply
Hello, Tinotenda Kalumbwana!
We have tried to find any information about your issue in e-mails and chats, but failed to do so, unfortunately. In case you have written to our customer support (support@fbs.com), please, kindly tell us the ticket number so we could take a look on the issue. Also, it would have been definitely useful if you attached the screenshots to your review.
Let us kindly remind you that in case you have any doubt about your orders execution - do not hesitate to send a claim to our e-mail to get clarifications. Still, we want to assure you that FBS is regulated reputable broker that acts strictly according the Customer Agreement - FBS would have never used any ill-practice against a client.
13 May 2020Tidyluckystar
After going through all the negative review I noticed that this guys are not serious why looking for brokers money, trade with your own money, for the pending order issue never experienced it. I love FBS my only issue is that they not offer Lamm services all my clients wants to copy my trade and some don't like mam service offered by them.
1 Jun 2020Official reply
Dear Tidyluckystar!
Thank you for your review! We are sorry to know that your clients’ demands were not fully satisfied with our CopyTrade application. But we will definitely forward your wish to our Development Department - our clients’ suggestions are always very important for us and they are the main source of all our improvements!
12 May 2020Mike
Don't put your money in there if you are serious about trading or even want to try trading fr lmao. do your research.
1 Jun 2020Official reply
Dear Mike!
We are sorry to hear such a review about our company. Could you kindly specify what was the reason of such decision? Have you faced any difficulty while trading with FBS? We would highly appreciate if you provided us more details about the reason of your discontent so we could give you an explicit answer.
Hope for your kind cooperation!
10 May 2020javed karim
Total scam. I lost $250 simply they stolen, complaint lodged through their support, but refusing still despite of providing all evidences including screenshots, system logs etc. but still looking forward for their final response from their superiors.
13 May 2020Official reply
Dear Javed Karim,
We are grateful to you that you have raised the issue with our Customer Support first.
Let us kindly repeat here the answer that was sent to you by our Customer Support agent.
We have considered your claim regarding the orders
1145986122 (SELL 0.20 on USDCAD with Take Profit level 1.39204 executed at 23:57 on 2020.05.08)
1145988711 (SELL 0.15 on USDCAD with Take Profit level 1.39244 executed at 23:57 on 2020.05.08)
1145988335 (SELL 0.15 on USDCAD with Take Profit level 1.39200 executed at 23:57 on 2020.05.08)
1145989894 (SELL 0.15 on USDCAD with Take Profit level 1.39246 executed at 23:57 on 2020.05.08)
on account 220401855, checked the log-files of the server and the chart history and would like to inform you about the following:
According to the Customer Agreement p.3.6.2.:
The Company is entitled to mandatory closing of Client open positions without prior notification of the latter one, if a Margin level is lower than 20% of the necessary margin for maintaining open positions.
This is exactly the case of your order: on 2020.05.08 the margin level for this particular order fell below 20%, that is why the mentioned orders were executed at the first VALID (i.e. available for trading) quote after the stop out option was triggered,
The corresponding comment to the orders proves this fact:
1145986122 - so: -11.5%/-3.7/32.5
1145988711 - so: -18.8%/-4.2/22.5
1145988335 - so: -42.1%/-3.2/7.5
1145989894 - so: -30.4%/-4.6/15.0
Where "so" stands for earlier described Stop Out, and the percentage amounts specify the amount of margin remaining after the order closing, not 20% losses as you were inclined to believe.
Let us take an example: Order, opened with 100$ margin is closed with SO function when the margin amount reaches lower than 20$, indicating 20%.
We suggest you considering this option which is directly related to your margin level in your future trading.
You may also kindly check the available quotes at the moment of your order execution via the following table.
Please, kindly note that SELL orders are being opened on BID price and close at the ASK price.
Due to the specifications of Metatrader 4 platform, the graph shows only BID price, The high and low are also mentioned per BID prices only.
In order to see the ASK price, you need to activate the ASK line in graphic settings.
Also kindly note that it is possible to check the exact ASK price only at the exact moment by following the ASK price line or via quotes provided to you below.
DATE TIME BID ASK
08.05.2020 23:57:49 ; 1,39233 ; 1,39337
08.05.2020 23:57:49 ; 1,39241 ; 1,39361
08.05.2020 23:57:49 ; 1,39241 ; 1,39408
08.05.2020 23:57:50 ; 1,39241 ; 1,39409 - the exact price on which your order 1145986122 was executed
08.05.2020 23:57:50 ; 1,39252 ; 1,39410 - the exact price on which your orders 1145988711 and 1145989894 were executed
08.05.2020 23:57:50 ; 1,39224 ; 1,39404
08.05.2020 23:57:51 ; 1,39223 ; 1,39403
08.05.2020 23:57:51 ; 1,39223 ; 1,39397
08.05.2020 23:57:51 ; 1,39221 ; 1,39401 - the exact price on which your order 1145988335 was executed
08.05.2020 23:57:52 ; 1,39211 ; 1,39391
Thus, the orders under consideration were executed correctly and in full accordance with the trading conditions and Customer Agreement.
Also, we would like to remind you that the Market was extremely volatile at closure on 08.05.20 (check the chart screenshot, please - http://prntscr.com/sfuetc ) which stipulated high spreads as well, unfortunately.
We do understand your frustration and would highly recommend you to calculate your risks beforehand very thoroughly. To reduce risks we would advise you to try trading with less volume and less leverage.
Also, we recommend you to see if your trading strategy is appropriate by trying it on Demo-accounts.
28 Apr 2020Dias
I found the convenience of trading on fbs. For trader like me, the application of fbs trade will help me to trade without any restrictions on time and place. I can fully control my account well to make a profit. This progress is very meaningful for me.
29 May 2020Official reply
Dear Dias!
Thank you for rating high our FBS Trader application. We did our best while creating it and hope that we managed to find the most elegant solution for the trading on the go with it. We will be happy if you rate us in the PlayMarket or AppStore too! Thank you in advance.
28 Apr 2020Nizam
I am newbie in forex so what i like usiing this broker FBS i can find anlytics about pair in website FBS so it can help me to trade pair in everyday.
28 May 2020Official reply
Dear Nizam!
Thank you for your comment! It’s a pleasure to know that you like our service!
We appreciate your feedback and we will continue to do our best. If you have any questions, we will be glad to help you via support@fbs.com or in online chaton our site.
15 Apr 2020Hamid
This broker is scam. They give you 100 usd bonus for trading BUT their conditions are very hard. Within 30 working days you have to make minimum 100 usd. and once you made it you can only transfer 100 usd to real account but can't withdraw it. conditions are as following: only transactions with 100 pips profit will be considered. at one time you can max open 5 transactions. once you close transaction then for the next hour you can not place another transaction.
you have to complete 5.0 trading lots where as one trading lot is equal to 0.01. it means if you earn 100 pips or even 1000 pips in one transaction they will consider it 0.01 trading lot. one has to complete these 5 trading lots in 30 days which is almost impossible. According to my calculation as per their conditions you will have to make minimum 500 usd out of 100 usd within 30 working days which is almost impossible, and only then you will be able to transfer only 100 usd to your real trading account. means in total out of 600 usd you will be given only 100 usd that could only be transferred to your real account but you can not withdraw it. so clearly this broker is scam. dont waste your time and money. Stay away
26 May 2020Official reply
Dear Hamid!
We would highly appreciate if you stop spreading misleading information.
Please, note that after your 100$ profit is transferred to real account, you CAN WITHDRAW this amount. Kindly let us refer to the bonus rules here:
5. The profit available for withdrawal is $100.
Also, could you kindly specify your comment "don't waste your time and money", please? Which money exactly do you mean? Let us remind you that Trade 100 bonus is absolutely no-deposit bonus, which doesn't require any investments.
We are sorry to hear that you are not satisfied with the conditions of our new bonus, but what exactly is "scam" here? Kindly take into consideration that all conditions can be found on the site, there are no hidden rules and no deposit is required.
This bonus was developed to help our clients learn more about risk-management and trading with small amounts.
Next, please, kindly take into consideration that a client should trade 5 lots not in 1 month time period, but in 30 active trading days, i.e. weekends are excluded. And the condition about 5 lots is totally practicable condition which has been proven by numerous successful withdrawals. As for the 100 pips rule, please, note that the value of 100 pips is given for 5-digit quotes (!).
In case you are not satisfied with "Trade 100$ bonus" conditions, you still can try our "Bonus 100% on deposit".
10 Apr 2020Jaypee
Soo easy to add funds. But you can't withdraw your profit. Better chose other broker
28 May 2020Official reply
Dear Jaypee!
Kindly note that FBS never holds back clients’ funds and a client always can withdraw deposited funds. Unfortunately, you didn't leave any account details so we could take a look on your situation and give a proper reply.
First and foremost we would like to remind you that withdrawal process and time mostly depends on the payment system you choose. And after a withdrawal is accepted in the FBS system, it's further processed by the payment system - and this amount of time, unfortunately, cannot be influenced by FBS in any way.
Let us kindly suggest that you have made a withdrawal via card. If so, please, be informed that Visa/Mastercard is a payment system that allows only a refund of the deposited funds.
One of the key reasons that a card refund takes as long as it does is the number of steps involved in the refund process. When you initiate a refund, as when you return merchandise to a store, the seller requests a refund by beginning a new transaction request on the card network. The card company must receive this information, check it against your purchase history, confirm the merchant's request, clear the refund with its bank and transfer the credit to your account. The card's billing department must then issue a statement that shows the refund as a credit, which serves as the final step in the process. Each step is an opportunity for delays due to human or computer error, or due to waiting for a billing cycle to elapse. That is why sometimes refunds take more than 1 month! Usually withdrawals via card are processed within 3-4 days.
If you didn't receive your funds for some reason yet and have got a withdrawal confirmation from our customer support already, please, pay attention to the ARN or RRN code on this confirmation - with the help of it your bank should be able to track your funds. All you need to do is contact your bank with this code.
Hope for your kind understanding!
25 Mar 2020samih sailami
after reading all the below negative comments, absolutely, i'll never take risk to deposit a single dollar.
28 May 2020Official reply
Dear Samih Sailami!
We are sorry to hear such a conclusion from your side. Still we cannot help but mention that FBS provides different contests and promotions allowing to get profit absolutely without any investment. Bonus Trade 100 or our demo contest FBS League, for example.
And, as it has been written below, negative comments not always depict real situation, because since trading result depends not only on the broker, but on the Market situation or trader’s skills as well - there’s always a possibility that the review is not quite relevant.
If you want to obtain an overview of FBS - open our Demo account and see how it works!
13 Mar 2020Faith
My TP was not hit. This is the first time I noticed it. But I don't think it's the first time it happened. Because, following signals, I lost but the signal providers will put it in the group that it was profitable. It is now I think, fbs didn't close my trade at the TP, till it reversed.
28 May 2020Official reply
Dear Faith!
We would like to remind you that in case you have any slightest doubt that your order was executed correctly, you can always send us a claim with the order information and request the ticks for the order opening or closing.
To our regret you didn’t provide here any account details, so we could answer on your claim right away.
Please, feel free to contact us via support@fbs.com to receive clarification of your situation.
19 Feb 2020james
FBS is a scam. when you place pending orders on eal account, they cancell them and take your money. stay away from the broker.
28 May 2020Official reply
Dear James!
We are sorry to hear that you have some unsuccessful trading experience, but we can assure you that actions of FBS are always legitimate. FBS is a regulated broker that acts strictly according to the Customer Agreement and do not use any abusive practices.
And if you have any doubts regarding any of your orders, we would appreciate if you provided us with the details of this situation - so we could check your issue. Also let us remind you that you can send your claim to our mail support@fbs.com.
7 Feb 2020Bongani
If you are using pending orders they'll chow all your move. They move all your orders to loss but if you don't believe continue trading with them you'll see what I am talking about.
27 May 2020Official reply
Dear Bongani!
We are sorry to hear that you have some unsatisfactory experience with FBS, but we would beg to disagree - FBS is a regulated broker that acts strictly according to the Customer Agreement and do not use any abusive practices.
And if you have any doubts regarding any of your orders, we would appreciate if you provided us with the details of this situation - so we could check your issue. Also let us remind you that you can send your claim to our mail support@fbs.com.
7 Feb 2020Bongani
Beware guys, FBS move orders.Stay away from them. They'll chow all your account. Don't say I didn't warn you.
27 May 2020Official reply
Dear Bongani!
We are sorry to hear that you have some unsatisfactory experience with FBS, but we would beg to disagree - FBS is a regulated broker that acts strictly according to the Customer Agreement and do not use any abusive practices.
And if you have any doubts regarding any of your orders, we would appreciate if you provided us with the details of this situation - so we could check your issue. Also let us remind you that you can send your claim to our mail support@fbs.com.
6 Feb 2020Aznan Ahmad
hye all, from my honest review, better get far away from this FBS scam. its easy to verify, easy to deposit but when comes to real withdrawal. bye bye with your hard earned money.
26 May 2020Official reply
Dear Aznan Ahmad!
Kindly note that FBS never holds back clients’ funds and a client always can withdraw deposited funds. Unfortunately, you didn't leave any account details so we could take a look on your situation and give a proper reply. In case somehow your issue was not resolved, please, feel free to contact us in chat on our site or via support@fbs.com to get help!
18 Jan 2020Nicolas Walas
I used the old promotion ( no deposit bonus 50$) and managed to make a profit of 500$ but I never had the chance to withdraw the profit. When I contacted the support they told me that the promotion ended and I can't withdraw the profit. So I told the support that Fbs closed all the open orders when the promotion ended and the traders took the profits from the bonus and I have the right to withdraw my profits. Now they are telling something else, that I violated the rule of the bonus (IP). It's just a lie so I asked for proof, but they have no record of it. They just think maybe I used 2 accounts using the same IP. Where is the proof? Account number: 270664570
26 May 2020Official reply
Dear Nicolas Walas!
Let us repeat here our reply once again.
Please, kindly be reminded that according to the 50$ bonus promotion conditions:
Each client/computer/IP can open only one “Bonus 50†account. It is prohibited to work through proxies or using any IP-address modifying software. Opening the second Bonus $50 account is prohibited even after bonus funds are charged off.
Upon suspecting fraudulent activity on the Bonus account, the company reserves the right to deduct the entire bonus amount and profit made with the Bonus account without notice. In this case, the decision is beyond contestation.
As you may see, this rule implies that more than one bonuses cannot be opened from one and the same IP or device, to exclude the situation that one and the same client opens several Personal Areas with different IDs (fake or other person’s).
Unfortunately, it has been found out, that your bonus account has violated the bespoken promotion conditions, that is why your bonus account has been blocked.
We would like to draw your attention that the Company has no obligation to disclose the details of accounts checking to prevent any recurrence of fraud by other clients. Each account is submitted to a very thorough examination, which includes more than searching for the matching IPs (!). Please, note that it was not said that the intercrossing has been found only by IP.
Also, let us remind you that you were trading on the bonus funds, i.e. funds of the company until it has been confirmed that all promotion conditions were observed.
FBS is not interested in deducting the funds for no reason: first of all, we do respect our clients, second - we care about our reputation. Nevertheless, FBS strictly checks the conditions fulfillment.
Next, please, be informed, that, unfortunately, since 15th of February 2019, 50$ bonus promotion has been closed, all bonus accounts were permanently deleted and cannot be restored - there’s no possibility to restore your account and investigate the case.
Also, we would like to inform you that you can try our other no-deposit Trade 100$ bonus.
15 Jan 2020Joey
Hi guys can anyone help I'm getting a 'common error message' im using fbs im not blaming the broker but i think it can be fbs . Maybe a internet connection I dont know but it allows me to buy order sometimes and sell order sometimes meaning sometimes i want to buy order i get a common error message sometimes i want to sell order I get a common error message what does that mean . Thank you
26 May 2020Official reply
Dear Joey!
Thank you for your comment!
We would like to inform you that the “Common Error†message may occur for several reasons. It mainly arises due to the slow Internet or poor connection. Please, be reminded that direct Internet connection and stable speed are required in order to be connected to the platform.
To resolve the connection issues, it is recommended to try the following:
1. Restart the terminal.
2. Make sure that the computer is connected to the Internet (you can also restart the connection).
3. Try to disable antivirus software or Internet security programs.
4. Try to use another computer to log into your terminal in order to check if this is a connection or computer issue.
5. Make sure that you have selected correct server address.
6. Click on the connection bar in the lower right corner of MetaTrader4 and select the "Rescan Servers" command.
Also, please, do not forget that you always can contact us in chat or via support@fbs.com 24/7 and our customer support agents will do everything possible to help you!
23 Dec 2019harold
Hi Guys after i read only one page i realise how much i wasted my time trading with them. as I am writing, I have experienced a very bad thing. I sold and as usual the entry (green line) gonna be below the current market price due to spread (going short (selling)). guess what happened, the price dropped 20 points below the entry point but the profit was still negative. I am withdrawing my money. another thing that happened is that, my stop loss was keeping on coming close to the price, I placed it again and again back to where i originally put it till i decided to close the order.
26 May 2020Official reply
Dear Harold!
We would like to point out that, unfortunately, you didn’t provide any account details, so we could check your situation and reply to your comment more pointedly.
First, let us inform you that in case you have any doubts about some of your orders being executed accurately, you can send us an official claim with all the necessary information about your issues. Claims are sent to our e-mail address support@fbs.com only within two working days after the issue has occurred.
A Client’s claim must contain:
your full name,
your account number,
date and time of the dispute situation,
ticker (number) of the dispute order,
claim description.
Next, we are sure that you are aware about it, but would like to remind just in case that sell orders are closed by Ask price which exceeds the Bid price by the amount of spread. And according to the default settings of MetaTrader 4, only Bid price is shown on the chart.
Hope you will provide more details about your claim!
20 Nov 2019Mos
Guys I'm warning you, fbs is definitely a scam, I'm not talking about bonus account I'm talking about real money that I deposited, I deposited 100$,made a few trades got to 118$ then down 82$,I made a withdrawal of the remaining balance,they say they processed the withdrawal request but until today the money is no where to be found,I spoke to at least 6 of their supposedly customer service agents and each of them gave me a different story. Stay away from these scammers or you'll also learn the hard way.
26 May 2020Official reply
Dear Mos!
Kindly note that FBS never holds back clients’ funds and a client always can withdraw deposited funds. Unfortunately, you didn't leave any account details so we could take a look on your situation and give a proper reply.
First and foremost we would like to remind you that withdrawal process and time mostly depends on the payment system you choose. And after a withdrawal is accepted in the FBS system, it's further processed by the payment system - and this amount of time, unfortunately, cannot be influenced by FBS in any way.
Let us kindly suggest that you have made a withdrawal via card. If so, please, be informed that Visa/Mastercard is a payment system that allows only a refund of the deposited funds. This means that you can withdraw via card only the sum of your deposit.
One of the key reasons that a card refund takes as long as it does is the number of steps involved in the refund process. When you initiate a refund, as when you return merchandise to a store, the seller requests a refund by beginning a new transaction request on the card network. The card company must receive this information, check it against your purchase history, confirm the merchant's request, clear the refund with its bank and transfer the credit to your account. The card's billing department must then issue a statement that shows the refund as a credit, which serves as the final step in the process. Each step is an opportunity for delays due to human or computer error, or due to waiting for a billing cycle to elapse. That is why sometimes refunds take more than 1 month! Usually withdrawals via card are processed within 3-4 days.
If you didn't receive your funds for some reason, you can contact us in chat or via e-mail support@fbs.com and request withdrawal confirmation - we will do everything possible to help you track your funds.
13 Nov 2019Albert m
Guys honestly speaking FBS is totally a scam broker. I can tel u all wht happened to me. Trading NZD NEWS in the morning arround 3:00 am and I ws in a good profit but to my shock my broker cutt me of the trade while I was on profit and loose. From a good profit to loose. And the market ws just perfect no slippage Nothing wrong. Stay away from this scam broker.. If u wnt to be victim go ahead and you will definitely going to learn by experience.
26 May 2020Official reply
Dear Albert m!
To our regret you didn’t provide any account details, so we could check your situation and reply to your comment.
Let us kindly inform you that in case you have any doubts about some of your orders being executed accurately, you can send us an official claim with all the necessary information about your issues. Claims are sent to our e-mail address support@fbs.com only within two working days after the issue has occurred.
A Client’s claim must contain:
your full name,
your account number,
date and time of the dispute situation,
ticker (number) of the dispute order,
claim description.
The company considers a claim within 10 business days. For more information on the procedure of consideration and settlement of claims, please, read p.8.1. of the Customer Agreement.
FBS is a regulated STP & ECN broker with more than 11-year history and there is no place for any manipulation from FBS side. We would like to assure you that all quotes FBS company receives from our liquidity providers. Let us quote the Investopedia here: "Forex brokers who use this <No Dealing Desk> system work directly with market liquidity providers." (https://www.investopedia.com/terms/n/no-dealing-desk.asp).
So we kindly ask you to restrain yourself from groundless accusations.
Hope you will contact us via e-mail to clarify your situation!
12 Nov 2019Samkelo
I deposited Money Saturday which was $10 and started trading Monday I now have $38 and FBS is telling me I do not have any funds for Withdrawal. But there they have it clear that my account has $38 but they don't want me to withdraw my money
26 May 2020Official reply
Dear Samkelo!
Kindly note that FBS never holds back clients’ funds and a client always can withdraw deposited funds. Unfortunately, you didn't leave any account details so we could take a look on your situation and give a proper reply. In case somehow your issue was not resolved, please, feel free to contact us in chat on our site or via support@fbs.com to get help!
7 Nov 2019Alfred Tiisetso Ledwaba
BOE intrest rate decision Gbp, 14:00 2019/11/7, i traded GbpCad, my trade reached my take profit, ii was a sell, but i was in the minus, i contacted fbs telegram group for clarity, they firstly stated a wrong order number and then wrong openning market price, then send an email to Support and they told me the was spillage because of high volitivity of the event, two people from one company stating different things to my query, i now came to a conclusion that FBS is messing us around. How do only you in a group have a spillage, the rest their trades went well, mind you we are all using one strategy pending orders. I now believe FBS is a scam.
26 May 2020Official reply
Dear Alfred Tiisetso Ledwaba,
First and foremost we would like to clarify for the readers here that this comment is about no-deposit bonus account.
Let us kindly remind you that Trade 100 bonus funds are virtual funds on a demo account (until you fulfill the bonus conditions) and FBS has no intention, reason or possibility to take advantage of you in this case. And more than that FBS is a regulated broker.
Regarding your trading situation, we have considered your claim about bespoken pending order (GBPCAD, SELL STOP), consulted with the server data, checked its log-files and come to the following conclusion.
Please, kindly note that at 14:00 MetaTrader time on 07.11.2019 was the release time of several highly important news pieces regarding GBP, that had an extremely remarkable impact on the financial market, particularly on all currency pairs with GBP. You can check the information about news releases with the Calendar published on our site: https://fbs.com/analytics/calendar 07.11.2019 (the aforementioned news pieces are as follows: http://prntscr.com/ptsgrp)
The mentioned news pieces have caused very high volatility in the market at 14:00 and further, which resulted in significant spread widening and abrupt price movements.
I hope you are aware that news release almost always causes the high volatility and rapid price movements which can be the reason of slippage.
Slippage is the difference between the price the trader expects for the order and the price at which the order is actually executed (market gaps can cause slippage).
Pending orders are affected by the market situation, and slippage may occur.
In this case, the order will be executed at the another available price.
According to the Customer Agreement:
4.5.2. In the cases of price gaps order execution is determined by the following rules:
d) “Buy Stop†and “Sell Stop†pending orders are executed at the first quote after the price gap.
This is what has happened in your case:
You have set the opening price for your Sell Stop order at 1.69236 and Take Profit level at 1.69040, but due to the news release the opening price has got into a gap and your Sell order has been opened at the 1.68814 price, i.e. lower than your Take Profit level. But since the platform cannot dismiss the Take Profit command, your order has been closed right away. By time the closing command by Take Profit has been executed, the closing price has become 1.68995.
Let us kindly demonstrate it on the graph, where the green line is supposed opening price, yellow line is Take Profit price and red line is real opening price: http://prntscr.com/snvvvw
We're very sorry that the news release has affected your trading, but, as you know, trading during news is always risky.
We do understand your frustration and would highly recommend you to calculate your risks beforehand very thoroughly.
Hope for your kind understanding.
26 Sep 2019Teshoi
FBS is a scam my friends. I have no dought about it. They must be manipulating their trends and the spreads..I noticed that once you make a trade, the trend automatically reverses against your trade. When making profits, very large changes along trendline gives a very small increase in profit but very small change on trendline when making a loss results to a very large amount of loss . Take FBS at your own risk
14 May 2020Official reply
Hello, Teshoi!
Let us kindly repeat the comment below:
FBS is a regulated STP & ECN broker with more than 11-year history and there is no place for any manipulation from FBS side. We would like to assure you that all quotes FBS company receives from our liquidity providers. Let us quote the Investopedia here: "Forex brokers who use this <No Dealing Desk> system work directly with market liquidity providers." (https://www.investopedia.com/terms/n/no-dealing-desk.asp).
Let us remind that particular price tendency motivates other traders to make a deal which creates a market and consequently changes the tendency of the price eventually.
Your profit and loss totally depends on your trading skills, Market situation and, last, but not least, from your trading strategy.
As for spread, please, be reminded that floating spread always depends on liquidity on a certain instrument at a certain moment of time, that means that spread may both decrease and widen.
According to the Customer Agreement:
3.3.7. Spread on trading accounts can be widened before, in time and after economic, political and other news release, during the Gap, at the time of Market opening (on Monday) as well as at the time of low market liquidity and when a market situation is conditional on high spreads.
In case you are searching for the lowest spread, we would recommend you to try and trade on our ECN account type, it has the lowest spread starting from -0.1 pip for 4-digit quotes.
16 Sep 2019Freddy
I have been trading with FBS for 6 months now. I never had a problems when it come to withdrewals at all. The thing that is kind of disturbing about this broker is execution time is crazily bad. I mean other brokers are working on their order execution timing, but as for FBS it seems like this delay in execution is helping them to male their clients lose money. It make us believe that they sometimes trade against their clients. When i see this behaviour it qualifies this broker to be professional scammers
14 May 2020Official reply
Dear Freddy!
Thank you for your feedback.
First and foremost we would like to note that according to the Customer Agreement:
3.2.7. The time of the order processing depends on the connection between the client terminal and the Company’s server, as well as on the current market conditions. During regular market hours the order processing time usually is 1 to 5 seconds. In irregular market conditions, the processing time can last longer.
Please, take into consideration that there are many factors that can affect execution quality of your orders such as internet connection, geographic situation, market liquidity, order queue and the specification of your trading device.
As you know, there is a number of steps involved in the process of order execution. From the moment you click the button the signal is sent to the server. The server is processing orders on a first-come, first-served basis. After the position has been set the signal returns back to your trading platform. Thus, the execution time is the time from the moment you click the button “buy†or “sell†till the moment the server sends a reply back.
We totally understand your need of faster execution and would like to assure you that FBS does its best to provide our clients with the fastest execution: we acquire new data centers and choose only the best ones and keep close tabs on the servers load.
Here are the recommendations for faster execution: try our ECN account for the fastest execution, try to operate using our VPS server, try to rescan the servers, try other Internet provider. This arrangements should lessen the execution time.
Also, we would like to remind you that FBS is a regulated STP&ECN broker and we would highly appreciate if you restrained yourself from casting aspersions.
16 Sep 2019guest
too bad. my withdrawal fund for transaction no 45537246 is rejected due to credit card is cancel. previously used credit card to deposit but then transaction in last few month . all my latest deposit/withdrawal fund is used local bank . why now was rejected?
14 May 2020Official reply
Dear Customer!
As far as we can see, you have managed to withdraw your funds successfully already.
Let us kindly clarify the process here.
On 03.06.2019 you have made a deposit using a card. According to the Customer Agreement:
5.2.7. If an account was funded via debit or credit card, a card copy is required to process a withdrawal. The copy must contain the first 6 digits and the last 4 digits of the card number, cardholder’s name, expiry date and cardholder’s signature.
Your CVV code on the back side of the card should be covered.
During the withdrawal process you have been asked to provide the card copies, but you have informed us that the card is no longer exists. Therefore, you have been asked to provide the confirmation of it. Please, kindly be informed that it is necessary procedure to exclude any money-laundering or fraudulent schemes and ensure the safety of your funds. We hope for your kind understanding.
We will be happy if you would update your comment here!
Thank you in advance!
15 Sep 2019Freddy
Pls FBS work on your order execution time. at least 0.05 sec will b good if u want your Clients to succed
14 May 2020Official reply
Dear Freddy!
Thank you for your feedback.
We totally understand your need of faster execution and would like to assure you that FBS does its best to provide our clients with the fastest execution: we acquire new data centers and choose only the best ones and keep close tabs on the servers load.
Here are the recommendations for faster execution: try our ECN account for the fastest execution, try to operate using our VPS server, try to rescan the servers, try other Internet provider. This arrangements should lessen the execution time.
14 Sep 2019Victor
I really would wont say much regarding pending orders or market excutions but when it comes toto the 100$ bonus account dont bother yourself ,bottom like FBS is messing people up with the 100$ bonus. I helped two of my students to double their 100$ bonus accounts it took me 9days as hit over 90$ profits they withdrew the funds they want you to make a little bit of cash and get excited so by the time the bonus expires you consider funding with them simple.
14 May 2020Official reply
Hello, Victor!
According to your comment, you have traded on several bonus accounts.
Please, kindly be reminded that according to the Trade 100 bonus promotion conditions:
Each client/computer/IP can open only one “Trade 100 Bonus†account. It is prohibited to work through proxies or using any IP-address modifying software. Opening the second Trade 100 Bonus account is impossible even after bonus funds are charged off.
Upon suspecting fraudulent activity on the Bonus account, the company reserves the right to deduct the entire bonus amount and profit made with the Bonus account without notice. In this case, the decision is beyond contestation.
As you may see, this rule implies that more than one bonuses cannot be used from one and the same IP or device, to exclude the situation that one and the same client opens several Personal Areas with different IDs (fake or other person’s).
Unfortunately, it has been found out, that the bonus accounts you used violated the bespoken promotion conditions, that is why these accounts were blocked.
We would like to point out that each bonus account is submitted to a very thorough examination, which includes more than searching for the matching IPs.
Also, let us remind you that you were trading on the bonus funds, i.e. funds of the company until it has been confirmed that all promotion conditions were observed.
FBS is not interested in deducting the funds for no reason: first of all, we do respect our clients, second - it could have damaged our reputation. Nevertheless, FBS strictly checks the conditions fulfilment.
We would like to remind you that you are still eligible for our other bonuses, such as the bonus 100% on deposit, for example, where you may receive 100% bonus of your deposit amount, for every deposit you make.
11 Sep 2019Medrina
I wish I was paid to do the negative review, but my case is real, I actually need help in withdrawing my funds. cause right now i really meed that money
14 May 2020Official reply
Dear Medrina!
As it has been mentioned in our previous reply, as far as we can see in our system, you have managed to successfully withdraw your funds and continued trading after that.
We will be happy if you would update your comment here!
Thank you in advance!
10 Sep 2019Medrina
I deposited money into this broker account since 2016 but now 2019 made few profits that i cant take and dont know why, thy only aproved a useless fraction 10.55 usd to withdraw and i requested 155 usd withdrawal.
14 May 2020Official reply
Dear Medrina!
As far as we can see in our system, you have managed to successfully withdraw your funds and continued trading after that.
We are sorry for the delay and would like to remind you that withdrawal time and process may differ depending on the payment system you choose and payment system you used for deposit. For example, in your case your deposits and withdrawals were made via card. We would like to remind you, that it is a payment system, that allows only a refund of the deposited funds. This means that withdrawal should be processed proportionally to the deposited sums.
For example:
You deposited via credit/debit card 10$, then 20$, then 30$.
You will need to withdraw back to this card 30$ + withdrawal fee, 20$ + withdrawal fee, then 10$ + withdrawal fee.
Also, your last deposit was made via card in amount of 10$. In this case the withdrawal is processed according to the rule “last in - first out†- that is why your withdrawal amount has been reduced to 10$ + withdrawal fee. After that you made a request for the rest of the amount.
You can always contact our customer support and get help regarding deposit or withdrawal to make the process smoother and faster!
We will be happy if you would update your comment here!
Thank you in advance!
9 Sep 2019Ajah Francis Uchenna
I think most of these mediocre traders posting negative comments here are paid to do that. If you check most reviews on many brokers, you will still find same negative trash. Abeg you guys should do the right thing while choosing a broker. Every broker has its condition. So if you can't follow simple instructions and you are halted for that, stop going about internet to condemn people's legitimate business. Nonsense
14 May 2020Official reply
Dear Ajah Francis Uchenna!
Thank you for your feedback! Indeed, knowing and understanding all the conditions is really crucial. Thank you for your understanding! We wish you successful trading with FBS!
5 Sep 2019Mbongeni
Guys this is a scam broker I should have lessen when you warned me. I can't withdraw my money 700 $ stucked in even the amount that I deposited account number 260248405 I don't choose any bonus I have tried with many phones and PC.
14 May 2020Official reply
Dear Mbongeni!
As far as we can see in our system, you have managed to successfully withdraw your funds and continued trading after that.
We are sorry for the delay and would like to remind you that withdrawal time and process may differ depending on the payment system you choose and payment system you used for deposit. You can always contact our customer support and get help regarding deposit or withdrawal to make the process smoother and faster!
We will be happy if you would update your comment here!
Thank you in advance!
4 Sep 2019Siko
I registered for the bonus promotion with fbs 2 weeks ago and have trade and made profits ....how does one withdraw the bonus I have only 8$ to make and are there people who really get the cash?
14 May 2020Official reply
Hello, Siko!
Could you kindly specify which bonus do you mean exactly?
In case you have any questions about FBS promotions, you can contact us 24/7 in chat on our website or in our apps or via e-mail support@fbs.com - our customer support agents will be happy to help!
3 Sep 2019Selvaraj Kandasamy
I lost my invested 1456$, my account was auto run, which I could see in my mobile. The moment I saw the auto run immediately I've disconnected mobile data, later some time again connected mobile data to check the status my account again running with automatic orders and drop down to $39 from $1456. When I complained FBS saying that order was created by me. Im worrying that I haven't recorded my screen to prove this instance. I don't know how to prove to claim back. Anyone expertise, please give me suggestion to claim my lost money.
13 May 2020Official reply
Dear Selvaraj Kandasamy,
Let us kindly repeat here the result of our customer support agents' investigation.
We would like to remind you that in the "Journal" section of the platform you could see all the information about when was the order opened and other details.
​Your order #1417007073 opened on 2019.08.29 at 14:55:41 has the following information:
2019.08.29 14:55:40.732 IP XXX.XXX.XXX.XX '230499926': market buy 4.00 GBPUSD sl: 0.00000 tp: 0.00000 (1.22169 / 1.22188)
Here the IP address is closed for security reasons. With your permission we may provide the bespoken IP address on this forum as well.
The same IP was used to open the rest of the orders.
Also, in the Personal Area you can find the history of logins to the Personal Area (https://my.fbs.com/users/profile-log-history).
On 30.08.2019 at 12:52 you have logged in with the same IP and with the same device you have used for the last month.
That means you accessed both your Personal Area and the trading platform using the same IP.
There was no request to change your Personal Area password or trading account 230499926 password before or on 29.08.2019, when the orders of your claim were opened, either.
That means the Personal Area was accessed using the same password you have chosen at registration, the trading account was accessed with the same trading password.
Please, kindly refer to the Customer's Agreement:
7.4. To provide confidentiality of all trading operations, performed by the Client, access to a trader Personal Area and trading terminal are secured via passwords. The Client is solely liable for keeping his/her logins and passwords.
The customer is fully responsible for keeping all the passwords safe and not sharing them with any third party.
The orders of your claim were all opened from one and the same IP, thus, they were executed correctly and we can not cancel the results, unfortunately.
Also, we cannot but mention the fact that our customer support agents repeatedly notified you that you can check the log files in your platform as well, but you haven't provided it once.
21 Aug 2019Gk
Fbs is a good broker. I have tested them with real money and actually and had no problems. For the 'Trade $100 bonus' its the terms and conditions that are tough. In this case you have to come up with atleast 500 trades in 50 trading days and for each trade atleast 100 pips. if you think you can beat those terms and a few more. go get it and good luck. don't give negative reviews without understanding the terms of the bonus.
13 May 2020Official reply
Hello, Gk!
Thank you for your fair review!
Indeed Trade 100 bonus is quite a challenge, but still it is a real possibility to earn 100$.
The goal of the Trade 100 bonus is to give traders a chance to study the basics of successful and effective trading. It works the same way as in sport – first you train and learn, then you earn and get stronger, faster and more efficient.
Trade 100 Bonus has been designed to help our clients learn more about risk-management and trading with smaller amounts.
And possibility to get a real profit is the motivation.
Also, apart from Trade 100 bonus we provide other promotions too! Like 100% bonus on deposit or FBS Pro Demo-contest.
16 Aug 2019athi
Can't even withdraw my money they say they can't widraw money via bank i must use other method but also they say first i must withdraw the money that i deposited 6monthes ago.
13 May 2020Official reply
Hello, Athi!
We are sorry to hear that you had some delay with your withdrawal and hope your funds have been successfully withdrawn by now.
Let us kindly remind you that the time and the process of the withdrawal is mostly depends on the payment system you choose, but also on the payment system you used for deposit.
Kindly let us assume according to your comment that you have deposited via bank card. Be reminded that Visa/Mastercard is a payment system, that allows only a refund of the deposited funds.
This means that you can withdraw via card only the sum not exceeding the sum of your deposit (up to 100% of the initial deposit can be withdrawn back to the card).
The amount over the initial deposit (profit) can be withdrawn to other payment system.
Also, this means that withdrawal should be processed proportionally to the deposited sums.
For example:
You deposited via credit/debit card 10$, then 20$, then 30$.
You will need to withdraw back to this card 10$ + withdrawal fee, 20$ + withdrawal fee, then 30$ + withdrawal fee.
Please, kindly pay attention to the fact that if you deposited via credit/debit card and via other payment system, you need to withdraw back to the card first:
Withdrawal via card is of the top priority.
This means that even if you deposited via card 6 months ago, your first withdrawal will have to be done back to that card in the amount of the deposit. This is needed for security reasons to exclude any fraudulent activity in full accordance with AML policy.
Hope for your kind understanding!
7 Aug 2019Bongani
Beware people ! These are scammers, don't be fooled by their leverage. When you trade news with them. They move your order from your original position so you can loose. Don't take my review for granted because you will learn through experience. Be warned
13 May 2020Official reply
Dear Bongani!
We are sorry to hear that you had an unpleasant experience while trading with FBS, but we would like to remind you that FBS is a big regulated broker and there’s no place for any unethical actions from our side. To our regret you didn’t provide here your account details or details of your situation so we could check it and provide you with a relevant reply, but be reminded that you can write us to support@fbs.com - our customer support agents are ready to help you any minute.
Also, we couldn’t help mentioning that trading news with big leverage is an extremely risky trading strategy and it is always a good idea to check the strategy beforehand on our Demo account (though don’t forget to set the account exactly as the real one will be set).
23 Jul 2019Peter
I have only been working with FBS for half a year, mostly with them because of the analytics, it helps me a lot, I still getting used to their the trading signals, but have not quite figured it out yet. As a broker FBS is almost impeccable, all trade orders are executed, I have not observed problems with depositing and withdrawing funds.
13 May 2020Official reply
Hello, Peter!
Thank you so much for your kind words and thank you for choosing FBS!
11 Jul 2019Ilya
FBS is a good company, yes, I had as well as ups and downs in trading, but I would not like to blame anyone for my failures! At least, if to ananyze globally, then the fault of my own is much more than the fault of the broker. Because the whole information I received from the broker as well as analytics was treated by me with great skepticism. But then I changed my attitude in order to earn more and learn more. And you know, I can tell you that my transactions were almost always closed with a plus, and the deposit began to grow steadily upwards. This happens during the last 1.5 - 2 months.
7 May 2020Official reply
Hello, Ilya!
It's always a pleasure to receive positive feedback. Thank you for sharing your experience of working with FBS!
9 Jul 2019Shumani
Worst broker ive ever tasted i deposited 15 usd at fbs and 150 at octafx opened same position pairs on both brokers using 0.10 leverage on fbs and 0.20 on octafx at 3am south African time i made a profit of 120 on octafx while stuck with huge spread on fbs
7 May 2020Official reply
Hello, Shumani!
We are sorry to hear that you have faced such situation!
Unfortunately, you didn't provide here your account details so we could prepare a proper reply. For the future we would like to remind you that in case you think that your orders were executed incorrectly, you always can send us a claim containing all the details to support@fbs.com.
As for the trading results with other broker, it is worth mentioning that the quotes of different brokers may differ or they may be the same - both these situations are absolutely normal: different brokers may have several liquidity providers; these liquidity providers can coincide with ours (in this case the quotes will be the same) or can be different (in this case the quotes may vary). Moreover, brokers may switch from one liquidity provider to another, and that means that at one moment quotes may coincide and at another they will differ.
Also, let us kindly specify if you mean leverage or lot volume? As you know the leverage may have a great impact on the trading result along with other trading conditions.
If you have any questions, please, feel free to contact us!
21 Jun 2019sazee
everyone seems to be complaining about bonus account withdrawals. can you guys deposit real money, trade, make profits and come up with credible complaints? instead of so much cries about bonus account withdrawals. nothing good comes free.
7 May 2020Official reply
Hello, Sazee!
Thank you for your understanding!
Unfortunately, it often happens that a client doesn't read the conditions before applying for bonus. And it is the most common reason for complaints. But we cannot agree with your statement that nothing good comes free - all our bonuses are totally practicable, it has been proven by numerous withdrawals. You can try it for yourself - we provide both deposit and no-deposit bonuses and contests.
19 Jun 2019Doo-ku
Since there are so many negative comment, I suggest rebrand broker's name and features and improve the platform. Make it simple and easy to understand the withdrawal process with maximum of $300. Make it simple and easy to use, all the types of account are crap. The less the better! User love to use as simple as possible and most important is friendly user.
7 May 2020Official reply
Hello, Doo-ku!
Thank you for your feedback!
Sorry for the delayed reply. Our clients' feedback is the fuel for our improvement and we always pay attention to it. Thus, we have created a super easy FBS Trader application which is really simple and perfectly suits modern temp of life. You can find it in AppStore or Play Market.
As for negative comments - we always try to find a solution and resolve the issue if there is any or explain our position in full.
Hope for your kind understanding!
14 May 2019Kishor M Vadher
FBS is worse broker in the forex, I have opened bonus account and they have cheated me where he come to know that I have fulfilled all the condition of 100 dollar so they have not proceed to fulfill the condition. and didn't give 100 bonus, its fraud broker
13 Jun 2019Official reply
Hello! Unfortunately, we cannot see your account here to check what can be the reason of the issue. Please, kindly contact us by writing us an e-mail to support@fbs.com. Our customer support agents will be happy to help you!
4 May 2019Quaku
I am about to open an account with this broker, but sincerely i am beginning to hold back due to all these negative comments. i traded with their Micro account twice, i lost both deposits though but i thought it was because of the spread thats why i want to try their standard account. I hope i dont get disappointed?
13 Jun 2019Official reply
Hello, Sir! We understand you concerns and wish to find the most adequate broker. Though you surely realize that trading is related with risks of losing funds which cannot but frustrate and this sometimes leads to negative comments about a broker. While those traders who get real profit rarely write about it on the forums. But, as you may see, our team is always trying to investigate the case and give an explicit reply. We are open to discussion and always by your side.
Regarding the account type, if you are seeking the lowest spread, we can recommend you our ECN account - it has the lowest spread available.
We wish you a lucky trading, Sir!
25 Apr 2019Vusi
They are scamming people by moving orders when it's taking the right direction and blame it on slippage and they know that they do that and cover themselves with a clause on their contract.For you safety stay away. How does an order slip by 400+ pips?
15 Sep 2019Freddy
Vusi i agree with you, the thing woth FBS is their execution time. They take over 0.05 seconds to execute their customers deals. Is very bad when it comes to that...
23 Apr 2019Arslan Butt
I work on fbs 100dollar bonus account and fulfill his all conditions but at the time when I was going to complete the mini lots requirement they close my account and his customer representatives are misleading the clients and providing wrong information also the staff are incompetent. I have all the snapshots of live chat and my account status. Be aware from FBS they just scam and money steeler
13 Jun 2019Official reply
Dear Sir! Unfortunately, we cannot see your account number here to clarify the situation, but it is most probably that your bonus was expired, since according to the bonus conditions the bonus funds are available for trading for 50 days from the moment of the account registration. If it is not the case, please, kindly provide us with more detailed information so we could investigate the case.
Thank you in advance!
19 Apr 2019Ofentse
Don't trade with this broker. When they see you taking the right direction they say common error.
13 Jun 2019Official reply
Thank you for your feedback. Could you please clarify which exactly issue did you encounter? Please give your account number in order to check the issue. We are always here and in the chat to help you.
14 Apr 2019Time
I have a question, fbs is it true that you you dont work well with stop orders?
13 Jun 2019Official reply
Hello, Sir!
No, this information is not true. The process of all stop orders execution is explicitly described in our Customer Agreement. Though, please, kindly take into consideration that overall the order execution depends on many factors such as account type or market situation, for example. You can check it for yourself with our Demo-accounts. Wish you successful trading!
12 Apr 2019Thabang
Can u help with FBS support system contacts plz
13 Jun 2019Official reply
Hello. Please contact us at support@fbs.com and provide us with the details of your account so we could check the information for you!
8 Apr 2019Lindiswa
Be careful guys they blocked my account 100$ after making 256 and took all the money they are scamming people
13 Jun 2019Official reply
Dear Sir! We would highly appreciate if you provide us with more detailed information about your account so we could check your case and help you. Also, please, kindly be reminded that you always can check the status of your transaction in Transaction History. In case of facing any difficulty you can contact our customer support via chat or by writing an e-mail to support@fbs.com and our agents will do their best to help you.
3 Apr 2019Lynn
Fbs is not a scam, its a really good broker with very low spreads, fast deposits and withdrawals, however try to avoid stop orders because their policy says if there is a gap in the market they cannot execute your orders accurately, so ull see all your orders being opened at wrong values and lose all your money.
13 Jun 2019Official reply
Thank you very much for your trust! We really appreciate it.
22 Mar 2019Usa
Why FBS charts are not the same as other brokers? I lost so much today. Be careful guys.
13 Jun 2019Official reply
Dear Sir! We are really sorry to hear that you bore losses. But we would like to remind you that the quotes of other brokers may differ from FBS quotes or they may be the same - both these situations are absolutely normal: different brokers may have several liquidity providers; these liquidity providers can coincide with ours (in this case the quotes will be the same) or can be different (in this case the quotes may vary).
Moreover, brokers may switch from one liquidity provider to another, and that means that at one moment quotes may coincide and at another they will differ.
We hope we have managed to clarify and wish you a profitable trading!
21 Mar 2019Bob
Don't enter the 100$ bonus. It's a scam. FBS has terms and conditions that you have to abide to, to get the money. They are as follows. You can only withdraw 100$ only when you make 100$ profit , if you make more profit than that, we will only give you 100$ to withdraw only. And you are only allowed to use 0.01 lot size. That means for every 100 pips you'll have 1 $. What a joke right. Ohhh and the biggest scam of all . The last condition you have to complete is to trade 5 lots. I contacted FBS via Telegram and they said that. 0.01 lots = 1 order that is at least 100 pips. Which means that for me to withdraw the 100$ profit. I have to have to make 0.01 lot - 500 orders that are 100 pips = to get 5 lots. Generally for me to get 100$ I have to make 500 $ with a lot size of 0.01. And I only have 50 days to do this. It's impossible. FBS are scamming us and getting new customers by stealing our time and selling a false dream. FBS is the worst broker of all time.
13 Jun 2019Official reply
Dear Sir!
We are sorry to hear that you are not satisfied with the conditions of our new bonus.
Let us kindly remind you that all conditions of the promotion can be found on the site, there are no hidden rules, no deposit is required. It is not quite understandable what do you see as scam here?
This bonus was developed to help our clients learn more about risk-management and trading with smaller amounts. Also, kindly be informed that in MetaTrader the account is displayed as Demo until you fulfill the Trade 100 Bonus conditions.
Since the main idea of "Trade 100$ bonus" is training and understanding what trading is, the trading itself is performed on Demo-account.
Nevertheless, as soon as client fulfills the promotion conditions, he/she is able to withdraw REAL funds. The possibility to get free 100$ without any deposit.
Also, please, kindly take into consideration that the value of 100 pips is given for 5-digit quotes (!).
For, example: when you buy EURUSD at the price of 1.13234 and close the deal at 1.13480, the difference between the opening and the closing prices is 0.00246 = 246 pips;
The condition about 5 lots is totally practicable condition which has been proven by numerous successful withdrawals.
In case you are not satisfied with "Trade 100$ bonus" conditions, you still can try our "Bonus 100% on deposit".
14 Mar 2019Nghunghu
Di I withdraw the $100 bonus profit?
13 Jun 2019Official reply
Please, kindly be informed that "Trade 100$" bonus is given for trading, you cannot withdraw it.
You can withdraw profit gained on trading with bonus funds in the amount of 100$.
In order to withdraw your profit from 100$ bonus account, you need to fulfill the following conditions:
1)there should be 30 active trading days;
Active trading day is a day when the order was opened or closed.
2)the total number of pips from profitable orders has to be bigger than the total number of pips from losing orders;
3) you should have at least 5 lots traded in the period of 30 active trading days;
4) the conditions of the bonus should be fulfilled within 50 days since the moment of getting the bonus.
Also, let us remind you that only orders with 100 pips (10 points) difference between opening and closing prices meet the conditions.
For example, if you opened order at 1,00000 price and closed it at 1,00100 price or vice versa.
22 Feb 2019Srrgg
Fbs moved my pending orders and triggered my trades, what a scam. Stay away.
13 Jun 2019Official reply
Hello! Unfortunately, we cannot see your account here to check what can be the reason of the issue. Please, kindly contact us in chat or by writing us an e-mail to support@fbs.com. Our customer support agents will be happy to help you!
20 Feb 2019Kopzino
FBS literally move my pending order with about 15 pips while I was trading fundamental. They claim to be a true and fair broker while they are scamming us. It happened once so I thought it was a technical glitch so I decided to record all my trades, it happened again FBS is a scammer. I have a good mind of posting the video all over media before we have more victims like me. You complain, they block you.
13 Jun 2019Official reply
Hello! Unfortunately, we cannot see your account here to check what can be the reason of the issue. Please, kindly contact us in chat or by writing us an e-mail to support@fbs.com. Our customer support agents will be happy to help you!
17 Feb 2019Tonia
I am just wondering why all this bad reviews keeps coming up, i remember when i wanted to open an account with FBS last year, i read a lot of negative comments about them. I still decided to give them a try, and believe me no issues with them at all, withdrawal was pretty fast. My advice to everyone is if you cannot take enough time to read there terms and conditions of bonus, please don't take any. Make your own deposit and trade, all will be ok for you.
13 Jun 2019Official reply
Thank you for your feedback, it's very vital for us
13 Feb 2019Glo
Thank you guys for the reviews, you helped some of us.
10 Feb 2019Naz
This broker firm is scam, I managed to make my account to 132$ with 82$ profit with their 50$ account but they closed my account and withdrew all the funds without any notice, don't use them, they steal ur money,
18 Feb 2019Chris
it means your 7day trail was over. you could've check with the online service. you couldv redeemed your profit from the bonus. I've used the 50$ bonus I made 450 .I took my 400$ nd the took their 50$ ..mind you u can withdraw the profit using your debit card you must you neteller or skrill or PayPal. FBS broker its not a scam.
3 Feb 2019gregor kantuar
Why cant i use Visa or MasterCard to depozit funds?
28 Jan 2019thami
this broker is a scam my trades were open and on profit and they manupulated the system and closed them and now my balance is $000 from $900
23 Jan 2019Simphiwe
I'm struggling to withdraw my profit after reaching your terms & conditions
22 Jan 2019me
Where can i find the terms and cons of the $50 bonus
16 Jan 2019Karabo
Hi there, I'm new to Fbs was referred by a friend who said he never experienced any problems with you guys so I decided to jump in. Started with a 50 bonus acc and I managed to take it to 170$. Now I'm personally asking you guys... Since I got 50$ bonus which was super amazing , and managed to Tripple my account. How can I withdraw my profits? How much exactly will I be able to withdraw? Thank you. Waiting for your response
13 Jan 2019nhippo
I provided all the information that was require when in was trying to open an account. after a few hours I received an email saying that my account is banned an according to the companies policy I can not verify my profile
14 Jan 2019Official reply
Dear Sir!
Please, kindly be informed that a client can use only one verified Personal Area. In case we see that a client already has one verified Personal Area, we ban the opportunity to verify new Personal Area.
If there is some specific reason why you need to verify new Personal Area, please, kindly contact our customer support by e-mail (support@fbs.com), providing the proof that you cannot use your previous Personal Area.
FBS Official
2 Jan 2019MK
guys some are just trying to open acc get bonus withdraw and go to next broker ans do the same try to get your game on visit webinars get educated and trade be an informed trader i lost all 50 bonus after making a little over $150 in 4 days then i got greedy and lost it all in about 20minutes trying to prove to some guy i was a guru. Please don't markets change and the 123 bonus i lost i a day coz i wanted to get back wat i lost on the 50 bonus get in formed follow the webinars get educated there in no harm but harm is you trying to build a house with brick and no cement and no water but caw dung
10 Jan 2019Official reply
Dear Sir,
Thank you for your feedback. We are happy that you are making a right conclusions from your experience. In order to help you in that we suggest to visit the educations section on our website, there you can find a lot of useful information for improving your trading skills.
We wish you happy and profitable trading!
FBS Official
27 Dec 2018Elsharif
If your wise stay away from FBS. It is easy to make deposit with them but really hard to withdraw. I am struggling to get part of my money for a week without an success. If your wise stay away.
10 Jan 2019Official reply
Dear Sir!
We would love to investigate your situation and do our best to help you, but, unfortunately, you didn't write account number or any other contact information which could help us to find the details in our system.
Please, kindly be noted that in most cases withdrawal may be rejected if a client chooses incorrect payment system or has to provide additional information.
In this case we may recommend you to contact our customer support via chat or write us to support@fbs.com.
FBS Official
26 Dec 2018Elsharif
Avoid it. Its easy to deposit but very hard to withdraw your money from FBS. I am struggling for about week to get part of my money. Be wiser than me avoid FBS
15 Apr 2019Thamaga
I'm experiencing the same problem too, were you able to get your funds back..
26 Dec 2018Elsharif
Very fast in deposit & very slow in withdraw. I am trying for more than one week to withdraw from my account and I couldn't . Be careful in dealing with them
19 Dec 2018Merchial
Why ask for ID number?
10 Jan 2019Official reply
Dear Sir,
According to the Anti-Money Laundering Policy:
FBS is subject to the International Money Laundering Abatement and Anti-Terrorist Financing and regulations based on that legislation. The company's anti-money laundering policies and procedures are designed to meet the requirements of the legislation by minimizing the opportunity for customers to engage in money laundering activities through transactions in the Forex markets. FBS`s procedures are focused on “knowing the customerâ€. We require two forms of identification: 1) Picture identification, i.e. a passport or driver's license, and 2) One form of identification confirming the customer's address, i.e. phone bill or a utility bill.
As for the card copies, please, kindly be informed that we strictly recommend clients to cover their CVC/CVV code on the back side of the card (on the back side of the card only your signature is needed to prove the validity of the card). The card copies are needed to prove that the card belongs to the client and to exclude any fraudulent activity.
FBS Official
13 Dec 2018Amy
I've made a $10 to my account recently and made some profit. I logged on to mt4 and my money disappeared I was left with 0.00. It's really upsetting can I have my money back please coz it's not profits from any bonus
10 Jan 2019Official reply
Dear Sir/Madam!
In case you have any doubts about some of your orders being executed accurately, please, send us an official claim with all the necessary information about your issues. Claims are sent to our e-mail address support@fbs.com only within two working days after the issue has occurred.
A Client’s claim must contain:
your full name,
your account number,
date and time of the dispute situation,
ticker (number) of the dispute order,
claim description.
FBS Official
10 Dec 2018Yeepa
I have few thousand dollars deposit in FBS. When you want to withdraw the money using your visa or Mastercard card that use for the deposit, the money will credited to your visa card as informed by the customer service. However, the profits can only be credited into other means of payment system like skrill or neteller, not applicable to visa or master card. This information is not explained on its official website. Also when you withdraw the deposit money, they have a long delay to verify the credit card.
10 Jan 2019Official reply
Dear Sir!
Please, kindly be noted that according to the Customer Agreement, if an account has been deposited by a debit or a credit card, the funds will be credited back to the card. Up to 100% of the initial deposit can be withdrawn to the card.
As for the delay, could you, please, kindly clarify what do you mean exactly? When a client creates a withdrawal via Visa / Mastercard, there is an option to attach the scanned copies of the card, therefore the card is verified during the withdrawal process and it doesn't take much time.
FBS Official
6 Dec 2018Zalo
The comments Im seeing here are very scary, seems like there's more to this $50 bonus than what meets the eye. So many negative reviews! Im surprised this broker is still operating.
5 Feb 2019Vaal
Good broker made huge profit of 500usd from bonus and It can be recommended to any true trader who has gain enough education about markets got my withdrawal within 1hour on my skrill account
19 Nov 2018Tshepo
I recently opened an account and made a cash deposite, but when I try to logon to MT4 it keeps on saying "Authorisation failed." What should I do?
10 Jan 2019Official reply
Dear Sir!
In this case we may recommend you to try to type your password instead of copying.
If that does not work you can generate new trading password and try to log in with the new one.
Here you can find the instruction how to generate new trading password:
https://fbshelp.zendesk.com/hc/en-us/articles/360000227265-I-forgot-my-trading-password
FBS Official
16 Nov 2018Kgaogelo
I opened the $50 account. I made $180 profit and traded 2.2lots. But when I try to withdraw my profit it says insufficient funds. what could be wrong?
10 Jan 2019Official reply
Dear Sir!
Please, kindly provide us with your account number so we could check your issue.
Also, please, kindly make sure that all your trading orders are closed during the withdrawal. Otherwise your request can be rejected with "insufficient funds" comment automatically.
FBS Official
15 Nov 2018Athi Njokweni
Hi would just like to say to who ever is willing to try the is broker out u should not doubt them at all, after seeing about 50 bad reviews about their 50 roller free depo I tried it out and made 300 dollar n profit in 2 days and was able to withdraw it within minutes thanx FBS lol all those that say u are scammers are the 1nz who are doing something wrong but thanx for being le
10 Jan 2019Official reply
Dear Sir!
Thank you for your review! We are very happy that you are satisfied with our services and wish you happy and profitable trading!
FBS Official
29 Oct 2018Charlotte motlokoa
I made withdrawal of 185k. ven today I didn't get my money. I just wonder wat is wrong with FBS because I wrote them an email regarding this matter..they end up blocking my texts. it was end of September when I made withdrawal. until today the 29th October. can U please help with this issue.
10 Jan 2019Official reply
Dear Madam!
Kindly let us assure you that we never block e-mails from our clients.
Also, please, kindly be informed that you can contact our customer support via chat, which you can find on our site.
We would love to help you and check the issue, but, unfortunately, you left no account number or any other data which could have helped us to find the case in our system.
And we would like to remind you that in Transaction History in your Personal Area you can see the comment for the rejection of your withdrawal.
FBS Official
28 Oct 2018Charlesk
I openned 123bonus and i made 3100 dollars so to withdraw the profit they say i must deposit? how do u cal that? i'm very confused
10 Jan 2019Official reply
Dear Sir!
Please, kindly be reminded, that according to the rules of the bonus on the 8th day this account becomes Standard account, 123$ are deducted and your profit becomes frozen.
Please, kindly be noted that, according to the promotion conditions:
Profit received on the bonus funds cannot be used in trading.
You will be able to see your profit on the page of 123$ bonus conditions in your Personal Area.
A client may withdraw Profit only on the 1st day of the next month according to the lots traded.
For example, if a client gets the profit of $100, he/she will need to trade 33.34 standard lots to withdraw it (100/3=33.34).
Kind reminder: 1 lot on a “Cent†account = 0.01 standard lot.
After the bonus expires, you should make a deposit and continue trading to make your profit withdrawable. And as you've already managed to get some profit, you should not be in doubt to continue your successful story!
This bonus is a great opportunity to get additional funds, i.e. more than you could get trading only on your deposited funds.
For each 1 standard lot you will get 3 USD of your profit to your trading account at the beginning of each month.
Your profit will never be expired and can be withdrawn at any time. The lots traded with your own deposit, irrespective of their being profitable or not, will be counted towards your bonus profit withdrawal.
FBS Official
26 Sep 2018phumu
FBS is a good broker. low spread and up 1:3000 leverage. if you know what you're doing you can take advantage of it. I made $100 deposit on my FBS acc and because of my bad trading strategies I made -$27 loss and I decided to withdraw my $50 till I get my strategy right. And honestly I received my withdrawal very fast using skrill ( I withdrew at about 22h00 and as I woke up at 02h00 I saw an email)
10 Jan 2019Official reply
Dear Sir!
Thank you for your review! We are very happy that you are satisfied with our services and wish you happy and profitable trading!
FBS Official
21 Sep 2018Ntando
I started trading with the 123 USD bonus and I made 360 USD profit but now my account has been banned I don't understand why.
10 Jan 2019Official reply
Dear Sir!
Please, kindly clarify what exactly do you mean by banned?
Do you mean verification?
If you mean that the profit from your 123$ bonus account has gone, please, kindly be reminded, that according to the rules of the bonus on the 8th day this account becomes Standard account, 123$ are deducted and your profit becomes frozen.
Please, kindly be noted that, according to the promotion conditions:
Profit received on the bonus funds cannot be used in trading.
You will be able to see your profit on the page of 123$ bonus conditions in your Personal Area.
A client may withdraw Profit only on the 1st day of the next month according to the lots traded.
For example, if a client gets the profit of $100, he/she will need to trade 33.34 standard lots to withdraw it (100/3=33.34).
Kind reminder: 1 lot on a “Cent†account = 0.01 standard lot.
After the bonus expires, you should make a deposit and continue trading to make your profit withdrawable. And as you've already managed to get some profit, you should not be in doubt to continue your successful story!
This bonus is a great opportunity to get additional funds, i.e. more than you could get trading only on your deposited funds.
For each 1 standard lot you will get 3 USD of your profit to your trading account at the beginning of each month.
Your profit will never be expired and can be withdrawn at any time. The lots traded with your own deposit, irrespective of their being profitable or not, will be counted towards your bonus profit withdrawal.
FBS Official
21 Sep 2018Kit
Is it possible that your account breaks. while you opened an order with 7 lots and the order is in profit while your balance is 1000$. And your account breaks .
10 Jan 2019Official reply
Dear Sir!
Please, kindly clarify what exactly do you mean by breaking?
Also, let us kindly remind you that opening order with big lot volume and high leverage is a very risky trading strategy.
FBS Official
19 Sep 2018Gcwalisile
3 days ago i bought a phone from my neighbour to whom the phone he sold me he used for 50$bonus and the when i opened mine i made 75$ profit then when i try to withdraw it the took all of it and deactivate the account without explaination and then after i asked them they said i have a couple of accounts when had only on, FBS has just proven to be a scam stealling our money. Am happy i saw this before i deposited as i was testing if its a good broker bt then they have proved they are theives. People do not in anyway invest with FBS they a a scam
11 Jan 2019Official reply
Dear Sir!
Please, kindly be reminded that according to the 50$ bonus promotion conditions:
Each client/computer/IP can open only one “Bonus 50†account. It is prohibited to work through proxies or using any IP-address modifying software. Opening the second Bonus $50 account is not allowed even after bonus funds are charged off.
Upon suspecting fraudulent activity on the Bonus account, the company reserves the right to deduct the entire bonus amount and profit made with the Bonus account without notice. In this case, the decision is beyond contestation.
As you may see from the rules ("each computer, i.e. device"), can open only one bonus. Since, according to your comment, you were noted by your neighbour that he had already opened 50$ bonus from this device, this means that you have violated the bonus rules intentionally.
Also, let us remind you that you were trading on the bonus funds, i.e. funds of the company until it has been confirmed that all promotion conditions were observed.
FBS is not interested in deducting the funds for no reason: first of all, we do respect our clients, second - it could have damaged our reputation. Nevertheless, FBS strictly checks the conditions fulfillment.
FBS Official
19 Sep 2018thulikees
after reading all your comments looks like FBS is just using retail traders to make more cash. save yourselves some unnecessary stress
18 Sep 2018Fam
I am thinking to give a try with FBS, Plz tell me is it trustworthy? Or any other tried reliable broker. I have already been cheated and lost a big amount.
3 Dec 2018Babalola olalekan
They are terrible they blew my account because they manipulate I love 6700$ to them they don't drop my profit regularly I open my account on the 1st of November they blew my account on the 2 of December useless scamming broker the G20 so call summit they used it to their own advantage and not clients
18 Sep 2018vijayasarathi
fake brokers looting hard earned money worldwide, they don't even have office. they talk to us in our country number using voip. beware of them.
17 Sep 2018Shane
I'm wondering, we are students in uni we basically share the same IP so what happens.
16 Feb 2019Futhwa Mazwana
I deposited my money into my account, i ahve not traded but when im making a withdrawal, it says money has been deposited to my FNB account but quickly say my account is in access i should deposit money, and when i go to FBS the money has not left the account, i have been struggling since Wednesday and it is really frustrating, what's worst is that it's a hustle to even do then withdrawal it takes a whole lot but still don't get what you want, Please guys i beg you help me withdraw my funds for FBS, if they had a number to call i would but i guess this is the next best thing to do, i need your help please guys
13 Sep 2018Ibrahim Basirat
Dear trader, I begin my interest on Forex because of this FBS 50 no deposit bonus. Begin with USD50, I end up increase the total amount at USD530 within 4 Days. I make the withdrawal sometimes at midnight Malaysia time and check my bank account next morning. To my surprise, I am been paid by FBS as they promised. So I was wondering here,how could some trader quote FBS was scam? I believe you might been rejected because you're again the terms and conditions stated for bonus by FBS.
10 Jan 2019Official reply
Dear Sir!
Thank you for your review! We are very happy that you are satisfied with our services and wish you happy and profitable trading!
FBS Official
12 Sep 2018Putri Ayu
Is the live chat customer support Indonesia working without SOP? They so not credible. I had the conversation screenshoot. My beloved FBS upset me
7 Sep 2018Mdumiseni
I need help. I wanted to try FBS but i am wondering where is the problem now. I opened a $50 account and after that i made profits of $610. I made a withdrawal request and it took forever to process until i got an email that i should send a selfie and an ID before i am given the profits. Now after sending that there is no more reply from FBS. I am asking if they are still processing but its been hours and hours and they are not replying. Now i am wondering do i have to trust them or not? Account number is: 270107680
14 Sep 2018Petra Dijkhuizen
I am just starting with FBS. Any luck since 7 September? Did they pay you?
2 Sep 2018Musubuzi
I deposited money by wire transfer. The other payment/withdraw options are not easy to use from my country. I checked my personal area and the withdraw by bank wire transfer is no longer available. I went to live chat and they had no explanation except that I should try the other options. Why would a broker not want to transact directly through the banks? Red flag! Is this affecting me alone or is there anyone else affected?
27 Aug 2018Charles
Hi, what I would like to know is that for me to be able to withdraw profit from 50$ bonus account, do I have to take only two trades or I can take up 5 trades?? The reason I'm asking is because on the terms and conditions of 50$ bonus it is said the you can withdraw after 2 trades.
13 Dec 2018Kasun
Not 2 trades man. 2lots
20 Aug 2018Phenyo Khunou
Hello fbs official, i tried to make a withdrawal today it does not go through, my e-mail is ..., please send me your details so that i can send you my CC and account number information for you to process my withdrawal. Please
22 Aug 2018Kgothi
I tried to verify my account but it was banned pls tell me why i need your help
5 Aug 2018Lynn
Fbs has really fast withdrawals and deposits, BUT Beware! Do not open an fbs account to trade events, during events the market moves really fast, the sell/buy stop order values u have entered will not be executed. they calculate their own value and call it a market gap leaving you with very little profits or loss. They find excuses to stop out your account saying it is a market gap. However if you are a good trader and you do not enter only events then you will benefit highly from the leverage
1 Aug 2018Rhmat
FBS always reject my wd 3 times till now. I have talked via live chat and they asked me to wait. Their support doesn't respond my email until now. I consider them as a negative broker so far since this is my first time bad experience with them. My FBS account no. 300245984.
23 Jul 2018Abby
Fbs is a bunch of thieves. Never trust them. I opened a 50$ bonus account with my boyfriend and we stay together and when i made enough noney and wanted to withdraw they declined my withdrawal and disabled my account saying im not allowed to trade on the same wifi as my boyfriend, FBS is a bunsh of crap and the worst brokers ever know! They would do anything to make sure you dont het your money and come up with any excuse to why not. please do not go to FBS never!
3 Aug 2018Onka
Same thing happened to my brother and I. Made 250 USD profit on the bonus account. They just blocked our accounts.No explanation. Is there a reliable broker with good bonus deals?
15 Jun 2018Alex
I have been trading with xm.com for the last 7 years. After xm announced they will be lowering their leverage to 30 I started looking for other brokers. This is when I stumbled upon FBS which seemed like a good alternative and they were also running a $50 no deposit bonus. So I thought I'd give it a shot. I registered an account with them, went through the verification process and received the $50 in my trading account. The $50 bonus account conditions are as follows: You have to trade a total of 2 lots and make more than $25 in profits in order to be able to withdraw said profits (meaning bonus not included) to an account of your choosing (I chose Skrill). Of course you are only allowed to open one (1) bonus account. So once I went through verification I received the $50 in my account. I went on to trade a total of 2 lots and made about 117euros in profits. So I immediately tried to withdraw the profits to my skrill account just to check if they were trustworthy. About 30 minutes later I login to fbs.com dashboard to see that my withdrawal request was declined with absolutely no explanation given. They even went as far as to cancel my MT4 account. The next logical step was to contact their live chat support which I did. The conversation I had with them went as follows: Chat started Alex: hello ; Chloe joined the chat ; Chloe: Hello! Thank you for contacting FBS support! How may I help you? ; Alex: why did my withdrawal request get declined ; Chloe: What is your account number? ; Alex: 4923200 ; Chloe: The IT department has detected that you have opened/used more than one bonus account 50 from the same IP address or device. This is NOT allowed. In fact the rule appears here ..., point 10. The server saves this information, and, unfortunately the account can not be unblocked. You were informed with the bonus rules when you opened your account, it is implied that you accepted these rules when you clicked in "open account", and that you had knowledge of the conditions set by the company. They claim I opened multiple accounts with them which makes me wonder who is wasting their time opening multiple bonus accounts knowing that in any case if they manage to make a profit they won't be able to withdraw it. I certainly didn't register multiple accounts with them. When I asked them for some kind of proof they couldn't provide any. And I know for sure they won't be able to debunk my claims because I used my home internet connection to register to fbs and I know for a fact that there has been only one registration to fbs. Also it makes me wonder how, since you receive the $50 only after ID verification has been completed, there can be multiple bonus 50 accounts opened. Does this mean that someone other than me has my ID, the same face as me, the same name, the same birthday as me has opened an FBS account. I really don't see how is that possible. If anyone knows how can they can claim such a thing let me know. I even tried to deposit money to my FBS account prior to receiving the bonus, thankfully the deposit didn't go through for some reason, otherwise I'd have lost not only my time but also money with them. In reality I should have been more cautious because they're one of the few companies that still offer no deposit bonus (actually they dont really) when this practice has been outlawed in Europe. And they also offer a 3000:1 leverage. To conclude, don't waste your time with FBS.com. The experience I had with them indicates me that they're untrustworthy. Also why would they run a no deposit bonus if they can't fulfil their end of the agreement. Sorry for the long read. PS. This is the first time I post a review regarding any service, but I just felt I needed to warn fellow traders.
19 Oct 2018Jonas
Thanks for sharing Alex, this is the same messages they send me when i tried withdrawing my profits to another account. They keep repeating the same messages every time.
12 Jun 2018Irene msangi
Was trading so well until they just freezed my account. Have even tried emailing them no reply.
7 Jun 2018Thabiso
Run away! Save your money! Very very very very bad! My profit of $3 900 was deducted from MY account because my brother and I use one wifi. They keep saying the IP address is the same, of course it'll be the same! its ONE wifi! I sent the IP address of both my laptop and my brothers and they wouldn't budge because of their beliefs. So FBS "believes" we hedged our accounts? Do NOT use FBS because your entitlement to your profits is based on their "beliefs".
6 Jun 2018T.R
this broker is scam. i have been trading with it since early this year without problem because i was making small wins or loses until yesterday made more now they don't want to give me my profit they now linking me to someone simply because we share same surname.
21 Apr 2018Chips
Why is ya lot size so high in ya promotional bonus, one can easily blow an account during retracements
27 Apr 2018FBS Official
Hello Chips - would you be so kind as to clarify which bonus you are referring to? Thanks.
11 Apr 2018Zafar
fbs 50$ bonus is fake please don't waste your time
17 Apr 2018Yola
How is it fake? Meaning the people we chat to on fbs are fake? Because they reply on us on the chat? Meaning we giving our information to fake people? How you allowed so much fake news to trend like this? Even on your websites there is $50 bonus free
6 Apr 2018govindaraj r
I talk about 123$ bonus without deposit. simply said fraud broker, the website information is totally fake.
12 Apr 2018FBS Official
Hello govindaraj r. Can you provide us with some more details what happened? Please provide your account number so that we may be able to help you. Thank you. FBS Official
6 Apr 2018aaka101
during withdrawal, they are asking for 2 sided copy of my credit card. How can i do this blunder? must change this policy.
12 Apr 2018FBS Official
Hello aaka101. The scan of CC is required for withdrawal if you made the deposit with a CC - also only the first 6 digit and last 4 need to be visible. This process is to ensure client and funds safety. Thank you. FBS Official
6 Mar 2018Leandro
FBS is not reliable. My funds disappear without explanations. I tried to complain, without success only people talking in chats that doesn't solve problems. Have no ombusdman and support area, only attendant. Do not use this broker.
12 Apr 2018FBS Official
Hello Leandro. Funds disappearing sounds very unplausible. Please do provide your account number and I'll be happy to check for you. Thank you. FBS Official
10 Jan 2018sifiso
I was helping my brother trade through my smart phone. all of sudden they cancel our funds saying we should not use one phone. What if there is only one smart phone?
19 Mar 2018FBS Official
Hello Sifiso, it sounds like you are referring to a bonus violation. May we have the account number to check please?
4 Sep 2017guest
Until now FBS still my best broker. fast deposit and fast WD my money.
24 Aug 2017Burak
I started to trade with FBS when the regulations changed in Turkey. I especially liked leverage rates and order speed. Withdrawals are quick and easy. I withdrawal 740$ in 2 hours. Competitions are enjoyable, but you need to develop a really good strategy. They also have customer service in different languages. Personally, Turkish was important to me.
18 Jul 2017Elisabeth
My review of FBS broker in a couple of words. Personally, I highly appreciate the work of this broker. It is reliable and has a platform that is pleasant to work with. I haven't faced with any problems except one time (the fault was mine but supporting team reacted very fast and they politely explained the reason why I was confused). However, the key to your success is not only the operation with the broker, but also your strategy and luck) So, you have to be quite amateur to reach high trading results. Speaking about disadvantages, i can't find any.
12 Jul 2017googleplus
I think FBS is a good Broker, Has a good trade conditions, so many bonuses ,lovely contests, has a good support. The most important thing about is the Fast Withdrawal. No complains with FBS so far …so I think it's really the best broker in the market right now. I recommend FBS.
12 Dec 2016amjadali5050
I worked with FBS and found it very amazing. So highly recommended to others. FBS is the real reliable broker and I am fully satisfied with this broker.FBS has good execution and good trading platform.
9 Dec 2016dawoodmahmoud91
very very very very bad customer support, i talked with customer support through the website and asked him if there is any bad stuff that fbs do in platform while i am trading and i told him to say yes or no, then he refuse to answer me, that`s mean that they are scammers and thief company play with your platform and hide the real movement of prices. i am in egypt and these stuff happened yesterday.
28 Sep 2016aishaabubakar412
Hello Everyone, I worked with FBS for an year. and I really like this broker this broker provide opportunities to make money. its promotions are awesome we can make money even if i am empty handed. its pro demo contest give 450$ at first place making most of points as compared to other participant. really mind lowing. I recommend.
18 Sep 2016jessicasmithforex
The most important thing which I liked about FBS is that I have never faced any problem regarding any deposit withdraw activity , and that is the thing which i really liked about FBS as a broker, safety of funds.
11 Sep 2016Beejay
As far as my experience is concerned,I am pretty much satisfied with FBS as a trader and trade execution have been really good along with good customer support and other features.
23 Jun 2016$andy$
FBS is not a forex broker! It is an amateur. I have read on their web site: “split-second execution”. Sometimes probably it looks like they promise but usually it is much slower and there is slippage. Scalping is impossible here.
6 Sep 2016FBSOfficial
Hello Andy, I am an official FBS representative - Ill be happy to help with any issue that you may have. If there is something specific that you wish for us to review, I will be happy to. Please send your account number and what you wish for us to investigate. Thank you.
19 Jun 2016 Kzansi
FBS has a rather good rating but I’m not satisfied with trading results here. Of course, this can be due to my no luck strategy… but consider: Zero spread account looks attractive. They promise immediate access to the market, but listen, I’m paying commission for order opening here! It is a big question if there are fewer expenses if I opened the standard account. Next - no requotes. You can think that I am naive, but I was taken in by those words. So…They have not given me a trade with the prices I ordered repeatedly and explained that the market was too fast-moving. I understand that during the news release it is difficult to be able to provide immediate order execution when the prices change quickly…but why do they promise that! And the last one - trading with an expert advisor here means to lose money. Conclusion: this broker is for experienced traders only. If you doubt your skills even in the least, run away from here.
7 Sep 2016FBSOfficial
Hello Kzansi - I am an official FBS representative and will be happy to help. 1. Yes there is indeed a commission for orde opening on the zero spread account, FBS has 5 different account types to meet every traders need and strategy. We also offer unlimited demo account - and you can open a demo account of EACH type to see what is best for you. 2. Re-quotes - if there is a specific situation that you wish for us to investigate, please send me the details here (or if you do not wish to disclose your information here)- send a ticket to support at fbs.com and send me the ticket number here, Ill make sure to keep track of it and send an update. 3. Expert Advisor - There are TONS of different expert advisors with different strategies. If one did not work out for you, you should make note of the things that did not work well for you, and when looking for a new EA - discuss these points with the company/person in charge of the program. Please let me know if there is anything I may help you with further.
15 Jun 2016Disglllllll
Awful experience! I opened a live account, deposited $10 just to understand the features they offer and decide if I could trust them and stay here for a long time. Well, my conclusions: high spreads even on such a common pair as EUR/USD, constant and high slippage, slow execution of orders and so on… these cons may be continued endlessly. Once I was trying to close the order so that I could escape a high price gap and I just could not do it due to technical reasons and as the result I lost my money. So, stay away from this broker – that is my recommendation.
6 Sep 2016FBSOfficial
Hello Disglllllll. You wrote many bad experiences about FBS. I would like to investigate your situation. Can you please send some more details - I will be happy to check into everything and send an accurate update here. Thank you.
30 Aug 2015Kesha
Recently I have won a t-shirt )) Now believe in the really of their contests! Other, the conditions for trading all created - a wide variety of accounts, low spreads, not bothering to scalp. I took them a little over six months and now I'm very happy.
25 Aug 2015deny
I've affiliate program with them, and I also make money with this affiliate program. I've make some WD and all going normal, Then after they change rules, I can't WD all of my profit from affiliate because each month I have to get some new clients. Its crazy i think. So i decide change broker and join in another affiliate program.
19 Aug 2015Alex
Today it is one of the best brokers in the Forex market. I really like to trade the news, especially with FBS, because he has helpful, prompt and regular articles. A good broker will always take care of the customer and to create all conditions. FBS is one such broker.
7 Jul 2015Arny
A great broker! Recently spent a few mirror trades from multiple brokers, I can say that I FBS I could lift, though not large, but the profit, the other major (I will not mention their names here, to avoid the negative PR) were slippages and delays creepy. And tried to withdraw - can't say which is faster... but for a couple of hours, on average, withdraw.
2 Feb 2014Lukas
i joined them 2 month ago.
deposited with $187 dollar through Egopay. i tried to make several withdrawals and i was always rejected, saying that they have not seen my feed back. when i was able to get their feed back i was now told i can not withdraw by Egopay but bank wire. i made another withdrawal.
the withdrawal kept taking ages. until when i was to trade the US nonfarm employment release.
as at this time my account was now $1622.
i entered my OP at 2013.12.05.15:29 with Lot 3.0 USD/JPY Sell price 78.54 and stop loss 78.64 with TP 77.95. when the news came out. i just saw that i had a loss of -1482.33 and my balance with the bonus was 139.91. That is to say that my stop loss was not acknowledged. i spoke to them and they said there was a gap. and so there is nothing that can be done about that.
i have seen traders make returns when things like this happen. and why should FBS be different . trying to use an agreement act to back up there fruadlent act.
Please if you are having any sufficient funds with them i will advice you withdraw it before they wipe your account away with such excuse and then refer you to their agreement act.
This is too bad of FBS . i am really disappointed.
i wonder how brokers like this will still be working.
This can actually make a man commit suicide.
Traders be careful of this broker FBS.
21 Jan 2014Ranky
I like trading with fbs. Execution is fast, withdrawal process is also very fast. My trading account is 3002**.
I really like they added neteller to payment options, because GeForce neteller I used webmoney which is not very convenient to me.
I like their customer service. Every time I have question about my trading, I contact them and they kindly help me.
30 Sep 2013U Malik
FBS one of the leading ASIA best FX broker, got many awards in past and also nominated in 15th International Exhibition MOSCOW FOREX EXPO 2013, which will take place in Moscow, November 01-02
30 Jul 2013kaito kid
I am satisfied with FBS. FBS gives me a welcome bonus of 50%. besides forex trading with FBS is very comfortable. in addition, for the beginner. FBS offers free accounts for $ 5 which benefits can be withdrawn. Performance of FBS, which is very impressive
23 Apr 2013Alex
FBS is really good broker. I have been trading with FBS for 1 year already and have no complains. Trading conditions are good, many bonuses and contests. Since they offer 2.2 pips IB commission i also became an IB and now earn even more.
Thank you FBS!
20 Sep 2012ILovePips
Fbs is one of the best brokers I tried that is honest and can be trusted. Very active/excellent support.
11 Sep 2012Riki Ismayana
Dear all...
just share..i gather some positive feedback from FBS customers:
more feedback: FBS website/customer-testimonials
10 Sep 2012Theo
I am very satisfied with FBS, all my order execution were processed without any requote. The important thing about my withdrawals is that FBS processed all my requests. They were processed within 1-2 hour in working days, and sometimes they do it within a few minutes.
FBS provides a friendly support and offers a lot of nice promotions. Currently I always recommend to my friends to use FBS, just because this is simply a good brokerage.
16 Mar 2012mang_ncep
Newest promotion from FBS "breakeven trading" makes my trades become more comfortable.
7 Feb 2012Riki Ismayana
FBS launch new trading platform...MT4 for i-phone...
you can trading more mobile than before...:)
11 Jan 2012Riki Ismayana
hi all...FBS have a new promotion: FBS Breakeven Trading "ll the traders have been dreaming of has now come true: you can trade without losses! Only with FBS unique offer you can return 100% of your deposit in case you lose it.
FBS is the first broker in the world to guarantee break-even trading!
With FBS you can be sure that in case you lose your deposit FBS will return it!
FBS has developed a flexible deposit insurance program, where you can set the insurance conditions by yourself, that is:
The insured amount (10% to 100%)
Return term (1, 3 or 6 months)
Right now you can insure 10% to 100% of your deposit. In case you lose it, you will get it back in 1, 3 or 6 months. Try it now!
source: fbs.com/breakeven
29 Nov 2011Mang_Ncep
Local withdrawal without cuts for commissions, truly profitable.
29 Mar 2018Nthabi
I made my profit using 123 bonus they said its withdrawable on the first of every month so I'm waiting to see if its validating or wat but so far I'm satisfied with their service
14 Nov 2011Mang_ncep
FBS is very flexible, besides many alternative devices, now in Indonesia has been able to deposit and withdrawal locally.
10 Nov 2011Riki Ismayana
Dear all..
Great news for Indonesian Trader!!!:
[QUOTE]FBS introduces new deposit and withdrawal option for Indonesian traders
10 Nov 2011, 12:10
Dear traders!
FBS continues improving the quality of services and simplifying funds transfer procedure. No more excessive charges from international wire transfers or credit card fees. And you can deposit right from your local bank, either via Internet banking or in person. It's low cost, easy and convenient!
We are pleased to announce the availability of a new Deposit & Withdrawal option for Indonesian traders: now you may deposit your trading account using local bank transfer in Indonesia. With the help of Bank Indonesia transfers can be made in Indonesian rupiah (IDR).
Just follow these steps:
1. Login your FBS Personal Area
2. Get bank details
3. Make local bank transfer
4. Fill in payment notification in your Personal area
5. Use the funds for trading
If you require any further information please click here to contact one of our professional and friendly customer service representatives available 24/5 or just visit our representative office in Indonesia to get the full support with funds transferring or trading.
[/QUOTE]
source: FBS website
30 Oct 2011Mang_Ncep
FBS always provide the best service and fast
14 Oct 2011Agus Salim
WD on FBS is very satistified. no more then one hours. my request was succeed although my WD not much.
12 Oct 2011Riki Ismayana
The market news from FBS is great!!!! always update and so help full for me to watch the market before open a position. You can check in this link: fbs.com
10 Oct 2011Agus Salim
FBS have bonus 25% from deposit. and this is very useful for my trading. the other advantages is FBS have a news was accurate.
9 Oct 2011Mang_Ncep
Demo contest FBS is really very useful to deepen our trading capabilities
7 Oct 2011nullahfx
Really comforts with FBS. Good Server, Fast Withdrawal... Keep it up!
6 Oct 2011Mang_Ncep
A lot of chance which give to us to increase our capability in trading, Thank you FBS
3 Oct 2011Agus Salim
really satistified with wd good response so far
3 Oct 2011wynnasuju
fbs is my best broker low spread, fast execution, withdrawal simply excellent broker for me....
30 Sep 2011Agus Salim
i have a lot of comment from my friends that FBS have a good support if any problem with the trader and so quickly
30 Sep 2011wynnasuju
When at other broker was difficult to open a position when the news came out, with FBS remained normal.
28 Sep 2011Agus Salim
that was so easy WD with Liberty reserve and no comision of course
26 Sep 2011Agus Salim
FBS still more excellent in forex especially in respond of server trading
23 Sep 2011Agus Salim
WD and deposit so easy..
let try the advantages of FBS
21 Sep 2011Agus Salim
really good broker, i use MT4 from FBS was simple and no more requote again
21 Sep 2011maory82
Fast execution, fast withdrawal. I like it!
21 Sep 2011wynnasuju
I am a scalper, looking for broker with fast server and the most important thing it's allowed me to trade with any style of mine. FBS give all I need.
20 Sep 2011Dini
I've been trading 2 years, I was trading before in inst*forex bu their requote was terrible made me loss and MC but then I found FBS 1 year ago, I thought FBS broker is close to excellent, fastest server, rarely requote and under 24 hours withdrawals processed. Their CS is so responsible and kind. I'm very satisfied.Truly good broker especially the fastest server they have. hope FBS always keep this best performance
19 Sep 2011mang_ncep
so far i trading with FBS i never feel disappointed, so far so good with FBS
19 Sep 2011Agus Salim
I want to galad finding this broker. it was very different then the other. FBS very traders oriented for i see
18 Sep 2011andreyfx
really recomended broker. it's very fast in WD and deposit.
17 Sep 2011nullah
some say FBS scam? I'm sure he suffered great losses. I use the FBS so far everything is running smoothly.
16 Sep 2011erza.p
FBS holdings Inc give very fast withdrawal.
but you should have do it when working hours office between 5pm till 10 pm Indonesian time
15 Sep 2011debook
FBS really give a fast execution and the stability of the server is great =D the withdrawal is so fast and easy... and don't forget FBS give a lot of bonus too =D
15 Sep 2011Riki Ismayana
This my second review of FBS....so far so good...every deposit you receive 25% more from your deposit...scalping friendly..and ea allowed...recomended broker!!! :)
15 Sep 2011wynnasuju
I already use FBS for several months. so far very satisfied with the service. Fast server, scalping friendly.
14 Sep 2011Mohd
Very good broker!!! Highly recommended!
15 Jun 2011Dayalan I
I made a withdrawal yesterday to my LR. FBS is really a good broker now . I recommend to all . keep it up admin ............
6 Jun 2011Riki Ismayana
I have experience from this broker. I already made more than 5 times WD to my liberty account and so far so good just only 1 hours until 1 working day. No requotes as long as i trade in this broker. And if you make a deposit you can get 25 % bonus into your account. You can participate in the add fbs as friend contest, just join the FBS official twitter at FBS_News then answer the question every week to get free $10. That nice i think.
Thank You FBS
24 May 2011manoj
fbs is a good broker very fast withdraw good for scalping
16 Mar 2011Farid
Today I make a deposit through LR only takes less than 1 minute deposit has entered into a trading account and get bonus 25%
I say that the FBS service very satisfactory, especially the direct support to respond to any questions the client
Thank FBS
Good Broker
9 Mar 2011Brad
MT4 is the only platform offered, Mauritius is where they're from. It may be good enogh for traders in that part of the world, but hard to see them being any serious competition to established western brokers and banks who offer far more...including security of funds.
7 Mar 2011Antoine
Well, i was looking for a broker for a long time. And finally i found FBS.
They are best.
I made a lovely profit there.
FBS is really good for scalping.
And spreads are good.
Thank you FBS!!!
25 Feb 2011Samad
I like FBS. I trade 4 months with them. No complains.
I made withdrawal several times and it was fast.
Support is really good and nice.
3 Feb 2011Anddd
I have experience with this broker. Not bad. Withdrawal from fbs is very fast. Support is really good!
5 Jan 2011Yusuf
I have standart accont with FBS for 6 month
FBS is ideal broker for SCALPING!!!
I have increased my deposit by 340%. Now its more than $3.000
Actually fast executions w/o requotes. Spread on EURGBP is often 1-2 pips and on EURUSD as low as 1 pip.
There are no any problems with withdrawal.
And the most important thing that trading conditions have not become worse with an increase of profit on the account!
I am happy with FBS! And wish you the same!
I would like to see Monitoring service on the FBS site. I hope many traders can share their successes in the trade.
17 Dec 2010Marlam
FBS The best broker, deposit and withdrawal instan, please cek forum fbs, thank you
2 Dec 2010Dayalan .I
I have received my first withdrawal yesterday. they sent the money to my LR account. the payment is instant . i never expect that the same day , i request . fbs is really good, in my opinion...
22 Oct 2010Important
Let's be clear...Not UK FSA regulated....Mauritian FSA....enormous difference.
21 Sep 2010farid
i have receive my withdrawal from fbs.com $50 .very fast and very good thank you!!!!
11 Sep 2010R.R.Tande
I fell it nice to trade but slightly troubled for withdraws.
17 Aug 2010Riyan
They give a free $ 5 bonus when you open an account. I already earned 12 dollars thanks to bonuses!!!
15 Aug 2010BanditFX
So far so good... I already withdraw funds more than 10 times..
30 Jun 2010Stan
I have an account with them. Pretty nice experience, I don't have any complaints.
23 Jun 2010Achmad
Who have real experience with this broker?
2 Jun 2010Scam
ok, listen up all of you, we will endeavour to wave the red flag of warning in your face...after it is up to you.
WARNING SIGNS: 1) Based in frailly regulated - easy to set up Mauritius....home of FXOpen and FXCompany...both of which have had their licenses suspended 2) Russian broker...enough said 3) Established in 2009 only...no track record, no history. Finally....4) Like the 2 brokers mentionned above...and Exness /another new Ruski broker...they spend all day voting to keep their position on forex-ratings nice and high...another sign of scam. compare to the ratings of the worlds largest (client base and offices) FXCM, and long time brokers from strong regulated areas like Saxo Bank, ACM, HY Markets, dbFX...ODL (now part of FXCM). These brokers are busier serving clients and working on innovations for Forex than voting and lying on the Mauritian beach. Cuidado con esto ladrones Russos!!
2 Jun 2010Intouch
Emmm, do you have any experience with this broker?
2 Jun 2010Scam
None...and wouldn't want to. I almost opened with FXCompany like my friend...but was saved in time when I saw how he started to suffer poor execution and the delayed withdrawls. Then I read the reviews on the other Mauritian brokers...90% negative. The 4 points mentioned are correct...and carbon copy of the other scam brokers allowed to open on this island...the same brokers who today have suspended licenses. Another thing that put me off...it appears that one of your neighbors is FX Pulp...a broker who apparently are better known as Crown Forex.
Tell me "iLia" (Russian, so you are the guy employed to do the voting) are these the glowing reviews and recomendations that would make any sane person place money in Mauritius?? be honest man.
2 Jun 2010Scam
Sorry Ilia...I read too quickly...this is directed to "intouch"
2 Jun 2010Intouch
No, I just asked, because there should be a reason for such negative reviews. So I thought maybe you had an account with them or something. Now clear, thanks.
26 Aug 2009ilia
" Regulated by FPA (Forex Peace Army) " that's a LOOOOOOL.
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