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* Only authorized representatives of forex brokers can respond to comments. If you are one of them, please contact us.Alvexo delivers an A–Z trading experience. Trade CFDs on over 450 assets ranging from currencies, stocks, commodities, indices and cryptocurrencies. Who are We? Alvexo is an established broker that stands out for its learning and service-oriented focus. We combine a two-pronged approach that is at the forefront of technological and platform innovation to deliver what traders need most — long term trading satisfaction. Our Vision Alvexo aims to empower and educate our...
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I want you to read this review very carefully. I have been trading with Alvexo more than a year. While signing up, customer service confirmed me that this is swap free account. I have been trading about 130k USD and have open trades for long time cause it is swap free. After a year, they suddenly sent me an e-mail saying that I am creating abuse in terms of compliance for not paying swaps and will be deducted automatically. Just after 1 hour, 44k USD swap cost was deducted and because of margin, my account is totally blown up. I was shocked, sent an e-mail to them and response was, It is free for first 45 days(as usual) and I should have read terms and conditions. Then questions I asked;
Why I was not informed by anyone regarding this eventhough I have a confirmation by e-mail that it is totally swap free? Response: You should have read terms and conditions
Why did you wait 1 year to deduct swap from account? Response: There was technical problems and management changed also. How are you going to compansate my loss due to company failure? Response: We are seeking ways to do so, It is very hard. After 3 months they dissapeared totally. So I lost 130K USD. They are not reachable, if you have chance they call you back. I lost all my trading portfolio now, please be aware when you consider to open an account from this company. All the complaints in reviews I already faced them all. Please stay away..
Best,Arda Erdogru