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Guide to Account Security: Safeguarding Against and Addressing Scams


Written by Feng Zhou  Senior Market Analyst Feng Zhou

At forex-ratings.com, your security is of paramount importance to us. Our mission is to offer you a digital environment where you can invest, trade, and communicate confidently, knowing your assets and data are protected. However, the very essence of the digital world means that vigilance is always required. To equip you with the tools and knowledge to fend off potential online threats, we present this comprehensive guide. Should you ever doubt the authenticity of a message or activity linked to a broker, we urge you to reach out immediately.

Recognizing Common Online Threats and Phishing Techniques

“Phishing” is a deceptive technique employed by cybercriminals to extract personal information by masquerading as a reputable entity. This can be executed through counterfeit websites, misleading emails, hoax phone calls, or even deceptive SMS messages. By obtaining this personal data, cybercriminals aim to illicitly access funds and other resources. The analogy stems from the method of “fishing” for information, with "ph" from "password".

Tragically, the world of online trading and investments isn't insulated from such malicious actions. For instance, a €30 million scam in May 2021 saw culprits craft fake yet polished online trading platforms, seducing unsuspecting victims via social media ads and search engines. Posing as expert brokers, they manipulated victims using fraudulent call centers and rigged software.

Always double-check to ensure you're interacting with the official platform and our legitimate team members.

Hallmarks of a Phishing Attempt

While many brokers have a genuine WhatsApp business profile for client communication, rest assured we'll never solicit sensitive data, including personal and account details, or security codes, through WhatsApp. We also won't approach you via third-party platforms. Always be wary of unsolicited requests and ensure you're speaking with an authorized broker's representative.

Protecting Your Personal Information Genuine agents will:

On the flip side, a broker's personnel will never:

Strengthening Your Account Security To bolster your account's defenses, it's advised to:

Public Computer Use: If you're accessing a platform from a public device:

In conclusion, while a broker is committed to providing a secure trading platform, your proactive measures play a pivotal role in ensuring robust account security. Always remain vigilant, and when in doubt, reach out to our dedicated team.


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