We wish to bring to your attention an upcoming crucial maintenance event scheduled for our MetaTrader 4 platform. On Saturday, December 16, 2023, from 00:30 to 14:00 EEST (GMT +2, server time), we will be conducting an essential optimization process on our trading server. We apologize for any inconvenience this maintenance may cause and appreciate your understanding and cooperation. Should you have any queries or require further clarification, please do not hesitate to reach out to us through your preferred communication channel. Our support team is ready to assist you with any concerns or questions you might have regarding this update. Stay informed and prepared as we work towards providing you with a more robust and efficient trading experience on the MetaTrader 4 platform.
Key Points to Note During the Maintenance Window
- Platform Availability: The MetaTrader 4 platform will be temporarily offline during the specified maintenance period.
- Impact on Cryptocurrency Trading: Please be aware that all cryptocurrency trading activities will be suspended during this time frame. As a result, you won't be able to execute any cryptocurrency trades until the maintenance is complete.
- Account Accessibility: Despite the suspension of trading activities, you will still be able to log in and access your trading accounts without any hindrance.
- Pending Orders: All pending orders related to opening or closing positions will remain inactive and won't be executed during the maintenance window. We strongly advise reviewing your current positions and pending orders to avoid any unforeseen trading impacts.
- Funding Considerations: To minimize potential risks, we recommend ensuring that your account is adequately funded before the commencement of maintenance. This precaution is especially pertinent if you have open cryptocurrency positions.
- Liability Clause: Please note that our company will not bear any responsibility for lost profits or incurred losses linked to the market movements of cryptocurrency quotes during the maintenance period.
Alternative Trading Options
For continuous trading activities, especially in cryptocurrencies, our MetaTrader 5 platform will remain fully operational and available for your trading needs. We encourage you to leverage the MetaTrader 5 platform for uninterrupted trading during the MetaTrader 4 downtime.
We urge you to consider this scheduled maintenance in your trading plans to ensure a seamless trading experience. This downtime is a proactive measure aimed at enhancing the overall functionality and efficiency of the MetaTrader 4 platform, ultimately benefiting your trading activities.
